PetSmart Wichita Falls love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet CommunityPetSmart Wichita Falls seems to have a mixed bag of experiences from its patrons, though the scales tip towards the positive. Many customers rave about the great experiences they've had, highlighting the quality grooming services, especially for dogs, with special mentions of the staff's patience and skill in handling pets. Victoria, one of the groomers, received specific praise for her excellent work on a Boston terrier. The store's wide selection of products and easy delivery service are also commended, making it a go-to for all pet-related needs. However, some shoppers have faced challenges, particularly in finding help within the store and with specific grooming services like cat haircuts, which one customer found to be overpriced and unsatisfactory. Despite these hiccups, the general consensus is that PetSmart Wichita Falls is a reliable destination for pet owners, offering everything one could want for their four-legged family members in a clean and organized environment.
Last Updated: 26/02/2024
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Business ID: 55463
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Donna Strait
Great experience!
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Tesha Morgan
So nice. Groomers do a good job
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Eugene Barrett
Not like my old place. Wasn’t greeted or asked if I needed help. Found what I needed, but
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Cheryl Brown
Victoria did a great job on my Boston terrier’s nails and ear cleaning. Thank you, Victoria for being so patient with him.
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Itchie Feet
Difficult to get help or advice so do it yourself. Was trying to decide on a slightly larger harness for our little dog which made it difficult. But it seems to work.
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Garry Lyon
Great customer service. Good selections.
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Brandy McDaniel
They did great with my Dog. The person that did his nails knew how to calm him down in order to get his nails cut.
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Walter Dean
Groomers are the best.
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Karl Schrader
Easy delivery
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Lisa Mcleran
Had trouble finding someone to help locate the item I went in for
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shane Hansen
Good selection friendly staff
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David Gray
Everything you need for your four legged family member!
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This is my Channel
I would not recommend Petsmart for cat haircuts. I paid $130.00 for 2 hours and my cat had an uneven haircut. There were patches of longer hair in too many spots and it didn’t even look like his tail was touched at all. When I got him back I was appalled because it looked like I gave him a haircut at home. OVERPRICED. Next time I will buy a grooming kit from Amazon and do it myself!!!! So disgusted that they will take my money and do a piss poor job!!!!
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Steve Campbell
No comment
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Alisha Smith
Always clean and organized love coming here with my boys
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chance hull
Awesome place with everything you could want
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mary jones
Great place to find whatever you pet needs. If they don’t have it, they can get it.
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kenda finn
Had exactly what we needed. Friendly and professional.
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Deb Hodges
For the most part employees are nice. Some could be bothered less to help & some barely give the time of day.
Helpful ReviewThey NEVER carry a particular bird food I need. I’ve asked if they would stock more & they tell me they don’t order I can go to website & do it myself.. Well if I’m going to have to do it myself, I’ll go Amazon. At least they ship free & quick & always have it.
They also say they aren’t in charge of stocking, that corporate does that…even if you are a regular customer who using a large amount. Doesn’t seem to matter. Like I said, there are some nice workers but don’t expect any extra customer service from management, it’s not happening.
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Amanda Tucker
Need more small squishy balls for cats.
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