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PetSmart Williamsport love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.6 out of 5.0
Rating 4.6

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Williamsport has garnered a lot of positive buzz for its friendly staff, top-notch customer service, and vast selection of pet supplies. Customers rave about the pleasant shopping experience, whether they're popping in for a single cricket or stocking up on essentials for their dogs, cats, and even fish. The store's cleanliness and extensive inventory always seem to hit the mark, making it a go-to spot for pet owners. Even though there was an incident where a customer had a less-than-ideal experience with fish purchases, the overall sentiment remains overwhelmingly positive. PetSmart Williamsport stands out not just for its product range but also for the knowledgeable and helpful staff, especially in the fish department. From the warm greetings regardless of how busy it is, to the skillful dog groomers and helpful fish room staff, it's clear this place puts pets and their owners first. The store has also shown great adaptability, ensuring pet supplies remain stocked even during challenging times like COVID. It’s the combination of great service, knowledgeable staff, and a welcoming atmosphere that keeps pet owners coming back.
Last Updated: 2024-02-26


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  • Augustus Santiago
    Reviewed on Google

    Friendly staff, let me buy a singular cricket, cyte cats

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  • Dana Strunk
    Reviewed on Google

    The clerk was very nice today.

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  • Debra Reitz
    Reviewed on Google

    Love shopping here for my dogs and cats!

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  • Jason Fowler
    Reviewed on Google

    Have good customer service and helps customers when needed.

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  • Sierra Diggan
    Reviewed on Google

    I bought two Danios from them and had the lady put them in one of their betta fish containers instead of the bag. (I had one at home so I put some Stress Coat in it beforehand so I could make sure their ride home and eventual transfer into my tank was painless.) I had to stop at my parents house for something so they spent an hour there in their container (it had a hole at the top for food so oxygen could get in) when we went to leave they were dead. I’ve left fish in these containers before overnight to adjust and they did fine, never had this happen before. I went to PetSmart to return them and get my refund. I asked the lady in the back to dispose of the fish so I could keep the container for future use. I asked where they get their fish cuz these aren’t the first set of fish I’ve gotten from PetSmart that died a few days (now hours) after buying. The lady told me it was my fault they died because they didn’t have oxygen and couldn’t breathe. (Let me restate, I’ve had fish in there overnight, no problems). I think she was just trying to pin it on me. I’m no fish expert, but I think if there’s a hole in the lid where oxygen can get through and I’ve had fish in the same container overnight, I don’t think it’s me! Never going to PetSmart for fish again!

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  • Angela Gair
    Reviewed on Google

    Pet smart is a great pet store. They are clean. Have lots of inventory to choose from and always very friendly

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  • BadWolfPA
    Reviewed on Google

    Nice staff, did a great job with my 2 dogs.

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  • Janelle Noble
    Reviewed on Google

    I shop here only, for my pets needs. Recommend!

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  • Ruth Taylor
    Reviewed on Google

    Right in, and right out.

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  • jamm g
    Reviewed on Google

    Large selection of food & supplies for all pets. Fish department in the back is always super informative about solutions to aquarium problems. 🐟 💙

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  • Jennifer Noble
    Reviewed on Google

    I bought the box of crickets 25-30 md/lg size which only had 8 live one in it when I got them home so I called and spoke to Ryan . He was understanding and all I had to do was take the box back in and he replaced them with some of their live individual crickets

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  • Tracy Underdown
    Reviewed on Google

    They always greet you, no matter how busy they are. Always friendly and helpful!

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  • Bob Scheurer
    Reviewed on Google

    Friendly, courteous folks with everything a pet owned desires.

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  • Heather Cioffi
    Reviewed on Google

    Great experience tonight especially with the service I received from the associate!!! Very helpful and knowledgeable 👍

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  • Kasey Beers
    Reviewed on Google

    Great place for all your fur babies needs!

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  • Paul Dembowski
    Reviewed on Google

    Friendly skillful dog groomers

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  • Jim Fink
    Reviewed on Google

    Buy our cat supplies here. Even during covid they did there best to get supplies in.

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  • Rita Breon
    Reviewed on Google

    They have everything that you would want in this

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  • TINA MINGOIA
    Reviewed on Google

    My grandpups loves it

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  • Karen Weimer
    Reviewed on Google

    The girl in the fish room was very helpful and knowledgeable. That goes a long way with me because I can’t stand going in a store and your clerk doesn’t have a clue about the product.

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Rating

Business ID: 55471

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