PetSmart Williston love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Williston seems to have carved out a specific niche in the hearts of pet owners, offering a mix of experiences that range from the delightfully positive to the occasionally less than perfect. Customers rave about the store's well-informed and caring staff, with many highlighting their helpfulness and the wide selection of pet supplies, including sought-after big bones for dogs and trendy items like Pretty Litter. The cleanliness of the store and the health of the animals are often commended, alongside the store's ability to cater to both fur and fin babies. However, it's not all wagging tails; some patrons have encountered issues, such as receiving incorrect information about pet care or experiencing less attentive service in specific departments, like the aquarium section. Despite this, the positive seems to outweigh the negative, with stories of exceptional customer service shining through, such as a cashier's grace under pressure and the personal touch of staff members who go above and beyond. Whether it's being greeted at the door or having your pet fussed over by fellow dog lovers, PetSmart Williston is depicted as a place that, despite its flaws, remains a beloved stop for pet owners.
Last Updated: 26/02/2024
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Business ID: 55473
Martha Wellman
Slightly over priced. But a good selection of pet supplies and very nice staff.
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Kristal Rodriguez
Great staff, helpful advice
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Issiah L'Esperance
This is insane, I’m buying a Fish, I’m being told false information, I’m being rushed, and over all. It’s dead from a swim bladder disease not even 24 hours later. The tanks seem clean but their not. I’m glad I kept her in a quarantine tank, then putting her with my community.
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Jerry Gonyea
Quickly and quickly out dog loves the big bones that they have the only place that we can find the real big ones at
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Matt Woodside
Pets mart
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Brooke Holden
Had to leave a review after my great experience!
Helpful ReviewStaff is extremely knowledgeable and great pricing.
Their Cashier needs a raise. I watched him handle a rather rude customer with such grace.
Couldn’t be me.
So excited that y’all carry pretty litter now!
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Ronnie Rushford
I took my little girl there and was a regular customer. They didn’t take good care of my dog and I would pick her up and she wasn’t clean and her nails were long. When I mentioned this the staff acted like they didn’t care and I got a call from a manager who was very hostile towards me on the phone. I will never ever bring my dog back there and they shouldn’t be in business!!! Or change how they conduct business. To say I’m upset is an understatement..I urge people not to use them..
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Nancy blouin
Well informed, caring
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William Whitehouse
Best pet smart and best staff
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Becca Thomas
People are helpful. Meets my needs
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Tessa Bussiere
So many dog lovers here! They always croon over my dog and give her treats. This place has EVERYTHING you need.
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Dave Drumm
Low supply of aquarium necessities and No one to help answer questions about aquarium related issues. I am sure it’s fine for other things.. but not for what I was there for.
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Philip Yazbak
Great petsmart. Probably the cleanest one I’ve been in. Great selection of fish, pet food, and general pet supplies. Polite and helpful staff.
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Elaine J. Ojala
Called the store made appointment & received a confirmation call before the appointment. Got there (45 min drive)they have no appointment in computer…..
Helpful ReviewOh the call center booked a girl that is not in today. Offered to do the next morning for free. When I arrive the next morning the groomer met my dog & acted like everything was good. 3 hours later I get a call they had problems. I get a dog back 1/2 shaven she says he (my dog is female)was well behaved but the blades would go through. They did one leg, part of her body. They didn’t even remove the fir they had cut it was falling to the ground as I walk through the parking lot with a 1/2 shaved dog. Couldn’t clean her ears not why and she wasn’t shampooed. They obviously squeezed me in but didn’t really have time.
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Carrie Oliver
Knowledgeable and kind staff. Clean location, and healthy animals. Has everything we need for our fur and fin babies.
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Ryan Dolan
I was on the phone with the customer support and I have to say Amber at the Vermont pet smart is the nicest lady I have ever talked to and needs a pay raise. Nicest pet store employee ever! 5/5 stars for her alone!
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Nathan Robtoy
It’s a pet store nothing special about the place
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Ann Bryan
So clean and friendly! To pets AND owners
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Alden E Finnie
Excellent service, always greeted at door and most times have what I am looking for.
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Darryl
Best place to go to shop for your pet. You can bring your dog into the store with you.
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