PetSmart Wilsonville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Wilsonville seems to be a bit of a mixed bag according to the folks who've shopped or availed services there. While some have pointed out that the store can be on the pricier side and have had specific grievances with the grooming services, there's a lot of love for the place too. Customers have praised the wide selection of pet food and toys, highlighting the store's cleanliness and the helpfulness of its staff. A common thread in the feedback is the commendable customer service, with many noting the employees' politeness and the overall friendly atmosphere of the store. Despite a few hiccups, particularly concerning a grooming incident, the general consensus is that PetSmart Wilsonville is a go-to for pet owners, offering competitive prices, a great selection, and a welcoming environment for both pets and their humans. Whether you're popping in for some essentials or seeking grooming services, the positive experiences shared by many suggest that you're likely to leave with a smile.
Last Updated: 26/02/2024
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Business ID: 55491
L T
This particular day there was 1 cashier and a long line. Their prices are high, but they have good sale prices. Catch the sales when you can!
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Binky Garretson
الشياطين قادمة. اركض ، اختبئ ، لا تنظر
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Deanna McQueary
Most times I can find what I need. Most of the employees are nice!
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Tesia Lehmann
Brooke in grooming is amazing!👍🏼
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Vitorio & Stacy Cassella
Everyone that has worked or works here are amazing!
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Brandt Mueller
Quiet, clean, and friendly staff! Left with a laugh even! Good work!
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Nathan M
Great selection of foods and treats for your furry friend.
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Jeani Grear
Everybody was very hopeful and very polite. And the store was very, very clean.
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Jacob Nickerson
Good place for all your pets needs. Great selection of cat food and toys. Staff was friendly and not pushy. A little on the expensive side but not too bad considering. The people that work there are what makes this place.
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L Hardman
I have always come here, and I always had what I needed. I went to one that was closer to my house, and I had to travel to this one and they never disappointed.
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John Warzynski
The staff were very friendly and helpful
Helpful ReviewThe prices are competitive with online retailers and the selection is large
The parking is spacious
Although the parking spaces set aside for curbside pickup seems to be a waste as the pandemic is over.
The other customers tend to leave shopping carts outside as there no place for them in the lot.
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Travis Dodd
Good PetSmart, kind employees.
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Justin Pflegl
Super expensive service is minimal and quality is minimal
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Sherry Morisch
Love them. Always have what I need.
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Dzinh Bui
great
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Ian Slagowski
Don’t take your dog to get groomed at this petsmart. It is unsafe, unprofessional and they do not know what they are doing. They did a hack job on our dog and also cut her nails down to bleeding. Then when we expressed concern to Amy the grooming manager they banned our dog, saying “this facility is dangerous for your dog”. So even they believe this facility is not safe for pets. So zero stars and won’t be a patron of this store again.
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Wayne Meier
extremely cordial staff / was invited in to visit with kittens up for adoption
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Oscar Romero Solis
This place is on a great location and has everything you need, great costumer service too!
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Heather Petet (Snow)
The front end staff cashier made fun of my dog when I tried to complain about the service. I wish there was an ability to give negative stars. Please avoid this location. There are other locations that are also PetSmart’s within 15 minutes of this one. I wish we could have got our money back and avoided this location at all costs. I will never even go near it again. I called ahead. I brought my dog in. I warned them that she was a screamer/ talker. They showed me it wasn’t going to be an issue. I then tried to show him her commands because she is trained. She has good commands and they didn’t want to hear it. Should have been my red flag. They told me it was going to be 3 hours we said. Are you sure with her being a screamer that showed me it was good I said. Are you sure again because we’re going to go 20 minutes down the road to pick up some boots because this is the Portland area again assured me would be good. We were paying for a full groom and the shed is actually what we paid for but not what we got. After 45 minutes. They called us saying our dog was wreaking havoc with her screaming and talking and that they had finished soon and wanted us there immediately. I said we’ll return as soon as possible but you assured me it was 3 hours. When we left our dog was shedding so bad that it was worse than when we went in. And when we left there were like clumps of hair falling off of her. Not just like oh a little bit of hair. I mean this dog lost chunks of hair after. Let’s top it off with its location It shows it’s across the parking lot in this maze of a mall and it was difficult to find as well. If they had any reservations about her being a screamer when they were told they should have said so and we would have been happy to go elsewhere and it was accidental booking at this location and not our usual one. To be clear our dog was not aggressive. She was just screaming and crying and making a scene as she does bathing anytime. She is a white shepherd melinois mix.
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Omar O'Farril
Top off the line for your pet. But the store is always a little dirty.
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