PetSmart Winter Garden love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Location
Improve this listing
Reviews (20)
Add a Review
Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Winter Garden seems to be a firm favourite among pet owners for a variety of reasons. Customers rave about the wide selection and affordability of pet treats and snacks, highlighting the store's ability to cater to a diverse range of needs without breaking the bank. The staff, including Marissa M, Kristy, Douglas, and Logan, receive special mentions for their attentive care, knowledge, and helpfulness, which evidently goes a long way in creating a positive shopping experience. The store is not only praised for its grooming services, leaving pets like Moose looking dapper, but also for its involvement with local rescue groups, providing a platform for pet adoption. While one comment did express dissatisfaction, it's clear from the overwhelming majority that PetSmart Winter Garden's friendly atmosphere, cleanliness, and the wide variety of products available, including a special shoutout to the fish section, make it a beloved spot among pet owners. Even when concerns were raised, such as the heat of the Florida asphalt on pets' paws, the staff were quick to offer a solution, demonstrating their commitment to customer and pet satisfaction. Whether it's for shopping, grooming, training, or even seeking advice on pet care, it seems PetSmart Winter Garden is a community hub where both pets and their owners feel welcome and well cared for.
Last Updated: 27/02/2024
Add Review
Leave a Reply
Business ID: 55501
Georgia Lane
Had a lot of fun looking for my pet treats and snacks. They have a wide variety. And there’s so much cheaper than a lot of the stores I’ve been to lately. Thanks PetSmart
Helpful ReviewShare this review:
Angelina Walker
Marissa M always takes such a great care of my dog Coco! Always attentive to our needs. Love it!
Helpful ReviewShare this review:
Kyle Lopes
Kristy and Douglas were a great help and very knowledgeable
Helpful ReviewShare this review:
Nichole Lane
Incredibly impressed by the service and expertise of the man working in the fish section. He went above and beyond to help me prepare for our new pet and explained in detail the best ways to care for the tank.
Helpful ReviewShare this review:
Paula Mayo
They did an amazing job on my dog Moose. He looks pretty dapper in his moose sweater!!
Helpful ReviewShare this review:
Valerie Climenhaga
I love coming here. Everyone is always so nice and I love to see all the furbabies who visit.
Helpful ReviewShare this review:
David Ethridge
This is my local pet store, so I buy almost all of my food, treats and litter here. Staff is very friendly. Prices are high, but I think that’s the case everywhere. They partner with local rescue group Candy’s Cats and have rescue cats available for adoption.
Helpful ReviewShare this review:
Joseph Lewis
Logan is the best. Very knowledgeable and helpful. He spotted small holes in a bag of dog food I was getting and helped me understand that it could be a bigger problem than I realized, so I could get what I really needed. Thank you Logan.
Helpful ReviewShare this review:
Guga Campos
SUCKS
Helpful ReviewShare this review:
Raven W
Not the cleanest store I’ve seen, but I mean it’s a pet store. The staff are absolutely amazing here. Lately I don’t see them selling any animals besides fish which is weird. But you can go there every weekend to adopt a cat or dog, and the rescues that are there are amazing. I reccomend Colleen as your trainer, she is great. The manager really cares about the customers which is admirable. The groomers are really nice and there are great service opportunities for your pet. My favorite place to shop for my pets!
Helpful ReviewShare this review:
Luis Alejandro Smith Lezama
Always good to go there. Staff is super friendly, love pets! We have our dog in the training sessions there and it is awesome! The hospital and grooming there is great too!
Helpful ReviewShare this review:
Greg Genette
Staff members have experience with many different types of pets. Always helpful and courteous.
Helpful ReviewShare this review:
elaine dutra
Very professional
Helpful ReviewShare this review:
ben whitman
Found everything I needed.
Helpful ReviewShare this review:
Jose Carioca
Friendly staff, huge selection
Helpful ReviewShare this review:
theresa Corral
Nice and clean. You can bring your pets, but I wish there was a better way to walk them in..In Florida during the summer, the asphalt can burn your dog’s paw. After speaking to staff, you can park behind the store and use a sidewalk.
Helpful ReviewShare this review:
Mari Zee
Thank you Alison for all your expertise on reptiles and caring for them. We will be back for all our pet needs and purchases.
Helpful ReviewShare this review:
Bell
Earlier this evening, I was assisted by Jen at the register. She was very friendly and she was so nice, even when I was having trouble. She was extremely patient with me and very personable. She gave excellent customer service. I could not be more pleased by my experience and associates like Jen make me much more likely to choose PetSmart over other pet supply stores.
Helpful ReviewShare this review:
Rose Scarbro
Vincent was helpful.
Helpful ReviewShare this review:
TheBetter One
A wide selection of fine dead fish, and if you’re interested in seeing more check the back wall as well.
Helpful ReviewShare this review: