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PetSmart Wooster Oh love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.3 out of 5.0
Rating 4.3

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Wooster Oh has garnered a mix of feedback from its customers, highlighting the staff's friendly approach, especially towards pets, and the wide variety of products available. Shoppers have found everything they needed, from toys and clothing for their dogs to essentials for their bearded dragons and fish, praising the store for its cleanliness and well-organized layout. The grooming services have received special mentions for accommodating pets with special needs, including cats, which is a rarity. Additionally, the adoption option for adorable cats has been appreciated by visitors. While there have been instances of less-than-ideal customer service and some processes deemed excessive, the overall sentiment leans positively, thanks to the helpful and knowledgeable staff. The loyalty program is also a hit among customers, offering good savings on the extensive selection of pet foods, treats, and accessories. Despite a few hiccups, PetSmart Wooster Oh continues to be a go-to for local pet owners, thanks to its great deals, friendly staff, and the care taken in providing grooming services.
Last Updated: 2024-02-27


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  • TINA Watts
    Reviewed on Google

    The employees are Always greeting our dogs when they see them. And a dog treat when we are checking out

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  • Rachelle Falcon
    Reviewed on Google

    Had everything i needed 😌

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  • Marshall
    Reviewed on Google

    They have a huge variety of products. I found several toys and clothing items for my dog. They have adorable cats for adoption.

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  • Brian Garnes
    Reviewed on Google

    Ghhgg

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  • Sag
    Reviewed on Google

    I normally take my dog here to get his nails trimmed and ears cleaned.. My dog has very bad anxiety and gets sick every time he’s in the car. I called before I drove all the way across town Which at the time I was told just to bring him in and when we arrived I was told to come back later after today I will take my dog elsewhere

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  • Alan Lauer
    Reviewed on Google

    Got waterdog puppy her first haircut and grooming. Went very well. Purchased sleeping kennel and a bunch of other stuff. Cashier and store manager nearly forced us to buy a coupon book that ended up saving us $35 more than the book cost. Very thankful for their persistence.

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  • Anthony Smith
    Reviewed on Google

    Don’t know. Didn’t get food. Staff seemed so annoyed by my existence I left shortly after ordering. Issue date and time was 8-4-2023 10pm to 11pm.

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  • Jacob Snyder
    Reviewed on Google

    I always have a great experience at the Wooster Petsmart! The store is very clean and they have some great products. The main reason I love it there is the grooming services. It was not easy to find a groomer willing to work with cats. PJ is such a great person and does her job wonderfully. She always makes me feel confident my Cat will be taken care of. I definitely recommend the grooming services at this location!

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  • Derrick Miller
    Reviewed on Google

    The interrogation process to purchase a fish seems excessive.

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  • Brenda
    Reviewed on Google

    Clean well stocked store

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  • Gondi E
    Reviewed on Google

    Friendly and helpful

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  • Wayne Durbin
    Reviewed on Google

    Great Deals on Food and Toys for your pet.

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  • ToolMan56 Tenn
    Reviewed on Google

    The young lady in grooming took great care of our grumpy doxy.

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  • Carol Grayshock
    Reviewed on Google

    The various pet foods, treats, and accessories there are amazing. The store has literally any and everything for pets! It’s clean and so organized with wonderful sales people who are truly glad to help.

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  • Matt Richards
    Reviewed on Google

    We have a bearded dragon and some fish that we purchased from here. They were and still are in good health, over a year later. We still come here frequently for food and supplies for our pets. The staff has always been friendly and helpful. They are very knowledgeable and have answered any and all questions we have had. PetSmart will continue to be our do to for all of our pets needs.

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  • Paul Walker
    Reviewed on Google

    I buy all my food and pet supplies here. We use the loyalty program for good savings.

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  • Kevin Ward
    Reviewed on Google

    They always have a great selection and the staff are always friendly

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  • Flippin Chuck
    Reviewed on Google

    Good layout great staff

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  • Gina Santillo
    Reviewed on Google

    Natasha did a great job bathing Cole & trimming his nails! And Abby is always so helpful when picking out food & snacks!

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  • David Winkler
    Reviewed on Google

    Always nice, friendly and very helpful! Thank You!

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Rating

Business ID: 55519

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