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PetSmart Pittsfield Twp love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.3 out of 5.0
Rating 4.3

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Pittsfield Twp offers a mixed bag of experiences but leans towards the positive, making it a go-to spot for many pet owners. While some customers have had less-than-ideal encounters, particularly with grooming services and perceived customer service inconsistencies, the store shines in many other aspects. It's celebrated for its wide variety of pet essentials, from ghost shrimp to cat, dog, and bird supplies, making it a convenient shopping destination. The store's atmosphere is often described as friendly and welcoming, with a clean and well-organized layout that adds to the shopping experience. Sales and clearance deals are a hit among shoppers, offering significant savings on high-quality items. Despite some critiques, the staff is frequently praised for their helpfulness and friendliness. Additionally, the store's partnership with a shelter for cat adoptions and its diverse range of products for different pets, from rodents to wild birds, highlights its commitment to serving the needs of all pet owners. While there's room for improvement in certain areas, PetSmart Pittsfield Twp remains a beloved spot for many pet parents looking for quality supplies and services.
Last Updated: 2024-02-27


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  • Home Computer
    Reviewed on Google

    Very not happy with their grooming. Rude to boot

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  • Shawn Thomas
    Reviewed on Google

    The only one that ever has ghost shrimp

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  • Angie Cosma
    Reviewed on Google

    My favorite convient place to shop for my cats and my bird nephews.

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  • Melissa
    Reviewed on Google

    Very very friendly and helpful staff

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  • Dianne Huntsman
    Reviewed on Google

    Good sale prices

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  • Hayle Ryanne (HayleBop)
    Reviewed on Google

    Clean, well organized and friendly staff!

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  • Nikki Bies
    Reviewed on Google

    Overall, this Petco is like a general store for pets. You can get all the basics you might need. Nice people too. Just don’t be in a rush. It takes a long time to checkout.

    Pro tip: bring your own bag. They charge 10¢ for each of theirs. They look like normal plastic shopping bags but they are thicker.

    There’s awesome clearance! Check every corner. It’s spread out thru the entire place. I got a bunch of dog clothes for $3-4 each. (regular $20)

    ***Don’t get the membership upgrade unless you buy lots of food. There’s a 10% nutrition discount. The contract cannot be canceled for 12 months. I know it’s my fault for not asking, but it would have been nice for the person signing me up to tell me. If I had known I would have never signed up.

    I always check Petco first for anything. There’s often coupons or deals on different things. For example, until 12/23 there’s a $10 on Wellness dog supplements (now $9.99) when you buy their (very expensive) dog food.

    However, if you want a collar/harness/leash go to petsmart. They have 3x as many. If you want specialty food and treats go to petsmart.

    The store can be really quiet. Don’t expect an employee at the register all the time. The employees are very friendly and helpful. Don’t get surprised if you wait 10 minutes even though you are the next person in line.

    I hope you enjoy these pictures of my 6 year old rescue mini poodle, OllieOllieOlive. ❤️ She’s modeling a few of the things I found on clearance.

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  • Jones Candice
    Reviewed on Google

    Lots of variety for your pets. They also have a daycare and grooming services on site.

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  • Alicia O
    Reviewed on Google

    The grooming was fine overall. That is why I’m giving them 3 stars. The problem I found was the fact that it seemed like certain customers were able to get their dogs first and then pay at the counter. For others, the groomers wouldn’t bring out the dogs until they paid. I wouldn’t have a problem as long as it’s the same for everyone. Unfortunately, I noticed that the customers who looked like me were the ones who they didn’t trust. I hope that I’m wrong in this assessment, but I strongly suspect that I’m not.

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  • Keshia Bush
    Reviewed on Google

    Friendly helpful staff!

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  • Tyler Memmott
    Reviewed on Google

    I really love the location and atmosphere. The only thing lacking was the quality and communication around grooming. I feel like after I picked up my dog that his grooming was not that great. They had him for a long time. Must have been really busy that day.

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  • The Pazyamors
    Reviewed on Google

    Okay stock. Happy they partner with a shelter for cat adoptions. Sell rodents, birds & fish for sale. Grooming services for dogs ( not sure about cats). Leashed animals welcome to shop with human companions. Supplies for cats, dogs, rodents. domestic & wild birds. Okay prices. Couteous staff.

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  • Triston Hoang
    Reviewed on Google

    Friendly staff

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  • Cherie Caverly
    Reviewed on Google

    Great pet store, Friendly and always helpful. My dogs like the groomers, a huge plus!

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  • Daysi Franco (Negra)
    Reviewed on Google

    Nice clean

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  • hong le
    Reviewed on Google

    Like

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  • melissa suchon
    Reviewed on Google

    Very nice store and staff. Groomers were fantastic.

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  • Barry Chapman
    Reviewed on Google

    Good clean store but honestly quite a mediocre selection of pet toys. Plus they are weird about selling feeders too.

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  • Justin Winkle
    Reviewed on Google

    Nice place, lots to choose from. A little pricey. My dog loves going there

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  • Theresa Heichel
    Reviewed on Google

    Well stocked, Clean, Friendly and professional clerks…. 10 Stars ⭐ in my book 📚

    I loved visiting the store for the first time in this particular area

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Rating

Business ID: 55533

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