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Positive K9 Training Contact Information and Customer Reviews
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Reviews (43)

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4.6 out of 5.0
Rating 4.6

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
At Positive K9 Training, there's a consensus that the trainers are not just knowledgeable, but also patient, kind, and supportive. They're praised for being able to tailor their approach to various breeds, the specific needs of the puppies, and the unique circumstances of the owners. Whether it's first-time puppy parents seeking guidance or experienced owners needing complex behavioural support, the team at Positive K9 Training are said to deliver with professionalism and dedication. While there's an odd mention of cost concerns and a customer service hiccup, the overall sentiment is overwhelmingly positive. The trainers are commended for their effective training methods, with many stating their pets have made substantial progress. The online content, particularly during Covid, has been appreciated, helping owners continue their training journey.
Last Updated: 2023-10-17


All reviews

  • Yvonne Peters
    Reviewed on Google

    Beautiful experience and trainer – Sandy – they were very informative and helpful with the concerns I had for my pup. I could ask whatever silly questions I had and we focused on what my pup needed from me. I got in contact because I wanted to ensure that, as a new puppy-parent, I was on the right track with his training (socialisation) and general puppy-life-skills. 500/10 would recommend to a new puppy-parent friend.

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  • Estelle Watkins
    Reviewed on Google

    They are absolutely amazing people and super helpful. Our pup was so well behaved after and she absolutely loved the classes. The trainers are friendly, kind and corrective!! We absolutely loved the puppy classes and can’t wait to advance further 🥰

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  • Desmond Tan
    Reviewed on Google

    Amazing people and group, gave me piece of mind and helped a lot with their videos of training my puppy. Not sure what i would have done without them

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  • Nick Clark
    Reviewed on Google

    Our trainer, Mel, was very knowledgeable and helpful, as well as patient and clear with our children and our puppy! Highly recommend!

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  • GPater
    Reviewed on Google

    I am grateful to Mel for her dedication to my puppy Cora and her patience with me (I am the one one requiring extra training lol). She made us feel comfortable and safe at all times.
    It is worth every penny. We had the 5 star package and now are looking forward to expand our experience with them taking Cora even further. I highly reccomend them. Thank you guys.

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  • Tara Boyle
    Reviewed on Google

    Miguel had my 7m Labrador puppy Ruby literally eating out of the palm of his hand..He was so knowledgable and calm and taught Ruby in such a warm and gentle way…We now just have to keep up the training…but will continue to train Ruby at the Beginners class every week!

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  • lan jin
    Reviewed on Google

    They are just awesome!!! And how stupid we were we should have reached out to PK9 much much earlier.
    We have two GSDs who are around the same age. As first time owners we thought we had done lots of work- taking them to local club since 8 weeks Old and continues on every Sunday.During covid started to do online lesson with “ pure positive” trainers. Tried different sports with them to motivate them. In the end dogs are confused and we are frustrated as nothing seems to work. Luckily we started 1 on 1with the team. We are just impressed how much they improved. Can highly recommend them!

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  • Gabriele Anversa
    Reviewed on Google

    Simply too money hungry, I took my dog for classes a year or two ago. Paid $300, $200 for 90 minutes and $100 enrolment fees. Then upon every class $25 cash was asked. I then contacted expressing how i am struggling to train my dog and finding the motivation, And i was then told i could buy packages for $300+…My dog still remains un trained till this day because i wasted my time and money with PK9

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  • Shara Teo
    Reviewed on Google

    Melissa has been absolutely amazing. She diagnosed the issues with our dogs straight away and gave us a really comprehensive plan to tackle those solutions. Our dogs have made incredible progress in just a few sessions. Would definitely recommend Melissa as a trainer and cannot thank her enough!

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  • Arishma Chand
    Reviewed on Google

    Worked with Miguel and he was very straightforward, firm with instructions and I could trust my furry friend around him. Highly recommend!

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  • Renee Jungwirth
    Reviewed on Google

    Great trainers that don’t judge the breed or owner knowledge and work with you to improve based on what’s suitable for your lifestyle and how you want your dog to fit into it.

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  • Paris Zamani
    Reviewed on Google

    Appalling costumer service. I have shown up for the class no one was there, called them right at the spot I was told to leave a message, called them back the next day, again I was told to leave a message. At the end nobody contacted me for an explanation, let alone a simple apology!

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    • Positive K9 Training

      Hi Paris,

      Thanks for your feedback. We have made multiple attempts to contact you in order to resolve this issue with no success. Unfortunately your class definitely proceeded that night but you may have attended the wrong location, the staff you spoke to after hours was a 3rd party answering service used by us for after hours calls. The refund you requested via email was immediately actioned for you.
      Please reach out to any of our team members if you wish to resolve this.
      Many thanks, Renee & the PK9 team.

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  • Aliza Syed
    Reviewed on Google

    Have been training my Staffy with Positive K9 since he was a pup and couldn’t recommend these guys enough!!

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  • Gabriella Moore
    Reviewed on Google

    My partner and I had our first one on one session with Chris with our puppy Obi and he was amazing , he was patient and gave us some skills to work on that made a difference in how our puppy responds to us .

    I’m really glad I found positive K9 to learn and help train my puppy

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  • Gretel Belcher
    Reviewed on Google

    I highly recommend PK9 Training, the trainers are very professional, reliable, and reply promptly to any queries. Mel has been fantastic with our cheeky dog Paddy who has been able to overcome some big fears and naughty habits.

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  • Bree Stroszynski
    Reviewed on Google

    Can’t recommend the team at PK9 training enough
    We have been having in home sessions since our puppy was 12 weeks old he’s now nearly 6mnths

    Renee has been nothing but professional and supportive!

    The trainers encourage you to do the work between sessions and for us it means we want to create a well rounded little doggo!
    We’ve also used the online platform the videos are very informative
    We can’t wait to begin group classes once they are open after covid 🙂

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  • Claire Irwin
    Reviewed on Google

    Positive K9 Training are highly professional and full of knowledge, especially being an out of state client they have done amazing with communication online with videos and helpful tips throughout my training journey with my highly human aggressive dog!!
    They have not only helped my dog but have changed my life. I highly recommend them for any training needs from the basics to the most difficult.

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  • max hillier
    Reviewed on Google

    Online content during Covid has been our saviour with our GSD puppy, cannot wait to be face to face!

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  • Praveen Puri
    Reviewed on Google

    We had Melissa for both our fur babies and she is fabulous. I would highly recommend them from puppy training to any behaviour support plan for your fur babies. You are a gold star Melissa.

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  • Chelsea Roberts
    Reviewed on Google

    Sandy was amazing! Super helpful, super friendly, great at communicating and reassuring that we were on the right track! Will be looking into second/on going sessions for sure. My Stanley dog warmed to her straight away even trying to squeeze a nap in at her feet ☺️ Definitely recommend!

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  • Sally Pace
    Reviewed on Google

    Mel was terrific. Her advice was clear and very effective. We had Reggie walking on a loose leash very quickly. She was patient and very encouraging.
    It was a really enjoyable session, and not at all overwhelming.

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  • Gonzalo rusiñol
    Reviewed on Google

    Great people, with knowledgeable trainers who are willing to help at all times. Thank you for teaching our dogs and us the last few years!

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  • Casey Chai
    Reviewed on Google

    Worked with Melissa on my 9.5 week old puppy and got some very good advice and instructions. She answered all my questions and we good some good leash walking going on the first session. Thanks Mel

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  • Madeleine Mariani
    Reviewed on Google

    Really happy with the one-on-one training session with Sandy. She is very knowledgeable, professional and was a great teacher for my puppy and myself! Thanks so much, looking forward to starting puppy school

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  • Elise + Ben Micallef
    Reviewed on Google

    Renee is fantastic!! So patient and encouraging.

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  • Darion OHalloran
    Reviewed on Google

    Now that we have completed 3 sessions with Chris I just had to leave another review!
    I could not be happier with this service.
    It was easy to book and understand what I was getting, there’s many options for continuing training that suit my needs and my dogs.
    I started these sessions because I absolutely love my dog but just didn’t understand him or know what was myth and fact about training him and I really didn’t want to cause any damage by guessing or trying to learn from tv or the internet. Some of his behaviours had started to worry me and I needed the best help I could get, and I’m so pleased that I did!
    Chris helped me understand Russell, taught me so many important aspects of training from general walking and commands to brushing him (he used to hate being brushed) and even training for him to behave at the vet 😮
    He also taught us lots of ways to keep his training fun for all of us! He even taught us ways to build my step-sons confidence with Russell.
    I now feel so much more calm walking Russell and letting him interact with family/friends and other dogs again.
    I cannot believe the difference this has made!
    Thank you Chris!! 🙂

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  • Sjaanie Koppel
    Reviewed on Google

    Fantastic first training session in Berwick!

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  • saut simbolon
    Reviewed on Google

    We were unhappy with the trainer, it seems like the trainer has hesitated to training our puppy because our puppy looks too shy compare other puppy so it was left to us how we cope with the session and continue at home. we just thought that we think might just better learning from youtube instead.

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  • Bahar Akbaryan
    Reviewed on Google

    Unfortunately it was not even close to what I expected! The trainer was so inpatient and rude! She was not even comfortable with bigger breeds! The training took place in a small room with 8 puppies which made it so unpleasant for us and the puppies! I don’t recommend it at all!

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  • Darion Ohalloran
    Reviewed on Google

    I had my first session with Chris yesterday and have learnt so much already, I am excited to continue training for my dog Russell and see how obedient he can become! 🙂

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  • Elise Micallef
    Reviewed on Google

    Extremely helpful, understanding and patient!

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  • Kerry Fraser
    Reviewed on Google

    As the owner of a cheeky beagle, I have to pay full credit to Chris and his incredible team. There are no free rides and they definitely expect you to put in the hard yards but my goodness do they pay off. And every step of the way – they are there for you. Gezza has been available on some of the darkest days and I am so grateful for her support!

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  • Beth Strahan
    Reviewed on Google

    We had Mel come to our home to help us with our extremely anxious dog. She was wonderful. She listened to the dogs history and our concerns and helped us to work out a plan to help our dog. She was so helpful and understanding, we look forward to working with her in the future.

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  • Organic Kitchen Caterers
    Reviewed on Google

    We feel so lucky to have found Positive K9 Training. Chris is knowledgeable and knows his stuff. We have seen almost instant positive results, Happy hoomans/happy doggos! So many resources to be found here, you wont regret it!

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  • sammus2687
    Reviewed on Google

    We had a fantastic time at puppy school in Berwick! My pup responded really well to the techniques, and with consistency I know we are on the right path. Thank you for helping us learn together. Sam & Frankie

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  • Kate Bowtell
    Reviewed on Google

    As always a fantastic in-home session with Renee! It really makes all the difference and consolidates the great weekly classes.

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  • deanne s
    Reviewed on Google

    Our trainer, Melissa, was fantastic! Really assisted me in becoming more confident with my hound.

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  • Catherine Hunt
    Reviewed on Google

    Sandy was fantastic with us and our puppy. Highly recommend her services!

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  • Emily Roberts
    Reviewed on Google

    Well rounded professional business, enormous wealth of knowledge. One stop shop for dog training, behavioural issues, and competition obedience.

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  • Kate Bowtell
    Reviewed on Google

    Although we started with Positive K9 during lockdown the support has been terrific. I would highly recommend both the group classes and home sessions – we have a long way to go go however feel really confident that we will achieve such a great result using PK9 team.

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  • Georgia
    Reviewed on Google

    I contacted Chris at Positive K9 specifically for help with managing high prey drive & reactivity in my GSD. Chris was great, really helped solidify the training process and showed me how to use training aids effectively. I got a lot out of our session and I would highly recommend Positive K9 if you want results 👍

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  • Daniela

    This is my fourth dog and the best training experience I have had so far. Training is consistent with an emphasis on safety and positive reinforcement. Most importantly, it’s fun.

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  • Jacqui

    Chris and his team at Positive K9 Training have been excellent at puppy training. We had a one-on-one and have been attending their puppy school and have seen noticeable difference in our training already. Can?t recommend them enough!

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