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Woonona Petfood & Produce Contact Information and Customer Reviews
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Reviews (182)

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4.7 out of 5.0
Rating 4.7

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Customers of Woonona Petfood & Produce are smitten with their reliable and speedy service, notably the impressive online order delivery system. Many have lauded the business for their generous free delivery, receiving their purchases as swiftly as the very next day. The knowledgeable and amiable staff have also been a standout feature, often described as going the extra mile to assist customers. The business's longevity and competitive pricing have earned it a loyal customer base, many of whom have been shopping there for years. Plus, their COVID response, providing fast, free delivery, has been very much appreciated by customers. Even first-time online shoppers have been thrilled with the service, receiving their orders in just a few hours. The business's high-quality products, reasonable pricing, and exceptional customer service make Woonona Petfood & Produce a much-loved local business.
Last Updated: 2023-10-20


All reviews

  • Joy Drady
    Reviewed on Facebook

    First time using your order online last night. I ordered some dry dog food on a Saturday night, and first thing Sunday morning there it is at my front door. It was like magic! Awesome service and free deliver. Five stars guys!

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  • Marinella Blencowe
    Reviewed on Facebook

    Thank you so much

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  • Barbara Featherstone Wilkinson
    Reviewed on Facebook

    All ways very helpful and friendly love going there, we get all our pet supplies there

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  • Pam Hawken
    Reviewed on Facebook

    The staff are always willing to “go that extra mile” – nothing is too much trouble for them. Their manner is friendly & they know their products well.

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  • Ian Fulton
    Reviewed on Facebook

    Fantastic local business, always happy to help and you will not find a nicer bunch of people.

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  • Julie Blanchard
    Reviewed on Facebook

    The wonderful family and staff at Woonona pet food & produce always make you feel welcome

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  • Annette Dot
    Reviewed on Facebook

    I have been shopping at Woonona Petfood & Produce for almost 20 years!! The prices cannot be beaten and the service is always fantastic! Cannot recommend them highly enough!!

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  • Brittany Newell
    Reviewed on Facebook

    thank you to this amazing local business! We have been shopping here for years and will never go anywhere else. Super friendly and helpful staff and our girls love coming in to visit! We were lucky enough to win a recent competition and as you can see they are very happy

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  • Jade McKeown
    Reviewed on Facebook

    Thank you so much Jade!

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  • Sharon May
    Reviewed on Facebook

    Thank you so much Sharon! So glad to hear your positive review

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  • Kristy Hoare
    Reviewed on Facebook

    Customer service and advice here is always excellent and makes it a pleasure to shop here!

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  • Julie Smith
    Reviewed on Facebook

    Wonderful family Buisness with owners and staff that are knowledgeable, caring and recommend the best product with very reasonable prices. Highly recommend

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  • Rob Sheeley
    Reviewed on Facebook

    Whilst I normally utilise the superb free delivery option with my online order, today I had to go into the shop and make my purchase due to my tardiness in ordering. Before I could even initiate my search for some succulent Super Coat for my semi peckish canines, I was greeted by a friendly member of the staff who was more than accomodating and possessed a disposition sunnier than the Sahara Desert. A more pleasurable experience you will not come across. Five stars. Woonona P… See more.

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    See more.+%2F5+-+Review+by+Rob+Sheeley+on+The+Pet+Community " target="_blank"> See more.+%2F5+-+Review+by+Rob+Sheeley+on+The+Pet+Community https://thepet.community/businesses/bellambi/stores/woonona-petfood-produce/" data-action="share/whatsapp/share">
  • Bec Owen
    Reviewed on Facebook

    THANKYOU for my delivery yesterday evening… I live in Dapto & will only get my Dry food & Greenies for my dogs from you guys… During lockdown, i am greatful that you could deliver to us in this crazy time

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  • Janelle Faust
    Reviewed on Facebook

    great place great service awesome selection and now a brilliant little dog park totally recommend

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  • Dianne Joyce
    Reviewed on Facebook

    WPP have been a God-send during Covid… I get everything I buy free delivery, fast and nice delivery guys…THANKYOU

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  • Sherrie Haidar
    Reviewed on Facebook

    Just the best place for all your animal needs and friendly helpful staff

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  • Elizabeth Fox
    Reviewed on Facebook

    Just purchased online for the first time – my order arrived at my doorstep 2.5hrs later! Competitive prices too! What amazing service, thank you so much!

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  • Shayne Hope
    Reviewed on Facebook

    They were so helpful. Home delivered our dog food and I got some little jumpers for our chihuahuas that were extra cute! Thanks

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  • Rhonda Doherty
    Reviewed on Facebook

    Thank you again.. your on-line service, ease of ordering, and rapid delivery is absolutely amazing. I look forward to shopping in store as well

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  • Roberta Lombardi
    Reviewed on Facebook

    fantastic service,ordered items on phone yesterday at 2.10pm. Arrived today. thank you so much !

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  • Jessica Kate
    Reviewed on Facebook

    Very helpful with trying to find a lead solution which reduces pulling. It’s also our go to place for dog friendly frisbees. We can’t resist a play in the dog park!

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  • Kait Ellen
    Reviewed on Facebook

    I went in this morning looking to change my dog’s food and I was looking for Aussie Made & owned. I came across Ian & he was so helpful & knowledgeable. Thank you

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  • Matt King
    Reviewed on Facebook

    Thank you so much Matt!

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  • Shane Burton
    Reviewed on Facebook

    Had an Aquarium Light sent all the way from the Gong to Coffs. I could not get one locally and after searching online found Woonona Petfood and Produce to be the best priced. Delivery was very quick and the aquarium light could not of been packaged any better. Highly recommend

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  • Emma Louise Robinson
    Reviewed on Facebook

    Shout out to woonona pet food and produce for there amazing service, had a problem with my filter I had brought. They where more then happily to help me and delivered a new one the same afternoon super thankful. Highly recommend thanks guys!!

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  • Hayley Haines
    Reviewed on Facebook

    Fast postage, easy to order Huge variety and great prices, always have great sales and when in store my kids love to say hello to Roy I always buy my cats litter, food and toys and treats from Woonona pet food and produce and my cats couldn’t be happier

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  • Erin Winslett
    Reviewed on Facebook

    Have been shopping here for years, nothing is a problem and always offer great advice if you’re not sure what to purchase. Wonderful people offering home delivery during lockdown. Great prices, wonderful staff and the best customer service.

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  • Sioux Skyhorse Whitefeather
    Reviewed on Facebook

    This is how my last order was packaged – a $75 order in the equivalent of a used wine cask & someone had poked a hole in already to check the contents. NOT HAPPY JAN !!! This shows a complete lack of regard for the customer (me) & the safe arrival of the goods I have paid for. T So, this is the last order you will receive from me, as you are not the sole online option.

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  • Adrienne Sycamore
    Reviewed on Facebook

    Always amazing service and the products arrive so fast! Tried and trusted multiple times. Well done guys!

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  • Jenni Climas
    Reviewed on Facebook

    Seriously great shopping experience. Found what I needed quickly and easily, placed order online, delivered same day. What is there not to like about this fabulous business…

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  • Carolyn Franklin
    Reviewed on Facebook

    Great service!. The girl who served me today was lovely and really helped find the right food for my beloved dog. Thank you!

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  • Ja Ja
    Reviewed on Facebook

    Excellent prompt delivery and very competitive prices Thankyou Woonona Petfood&Produce

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  • Tiffyy Croft
    Reviewed on Facebook

    A big thank you to the nice young lady who delivered my chicken food to Helensburgh in this wet weather. You’re an absolute gem.

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  • Taylah Browning
    Reviewed on Facebook

    Just a quick thank you for my order!!! Arrived very quick and very happy! Will definitely be doing online orders again!

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  • Linda Bebington
    Reviewed on Facebook

    Best place for anything animal related! Great prices, wide range of products, lovely friendly staff and the most amazing Santa photos every year! We love Woonona Petfood & Produce!

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  • Julie David
    Reviewed on Facebook

    Excellent friendly service and great variety of products. Received my delivery within a couple of hours of ordering.

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  • Cathrine Saint
    Reviewed on Facebook

    Your delivery is amazing. I placed my order Tuesday morning and the delivery came wed lunch time to Coffs Harbour area. This happens every time, Super impressive. Thank you.

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  • Julie Maxwell
    Reviewed on Facebook

    Highly recommended for service, products and delivery. I live in WA I emailed first about stock levels of Tasmanian salmon Dine cat food. I received a quick reply and was advised good stock levels. Ordered last Wednesday and delivered in 7 days (before ETA ) and delivery was to WA ( Free over $100) Plus food at a reduced price Thankyou I have been to every shop in my area searching for this cat food and no joy … See more.

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    See more.+%2F5+-+Review+by+Julie+Maxwell+on+The+Pet+Community " target="_blank"> See more.+%2F5+-+Review+by+Julie+Maxwell+on+The+Pet+Community https://thepet.community/businesses/bellambi/stores/woonona-petfood-produce/" data-action="share/whatsapp/share">
  • Rosalynne Dare
    Reviewed on Facebook

    Great to see a company that focuses on customer service, came home today and my feed that I ordered yesterday had been nicely stacked into my float, saved me the trouble. Always such good service.

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  • Wayne Hughes
    Reviewed on Facebook

    These guys are unreal! Really good pricing, hay quality was top notch, but more importantly have service you rarely see anymore. Ordered Tuesday, delivered Wednesday, and stacked away neatly in the shed. Top service, well done guys

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  • Mika Potter
    Reviewed on Facebook

    From the team in store, to the delivery driver, our experience with Woonona Petfood and Produce has always been fantastic. Friendly and reliable. Highly recommend

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  • Barbara Featherstone Wilkinson
    Reviewed on Facebook

    All ways very helpful and friendly love going there, we get all our pet supplies there

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  • Pam Hawken
    Reviewed on Facebook

    The staff are always willing to “go that extra mile” – nothing is too much trouble for them. Their manner is friendly & they know their products well.

    Helpful Review

    Share this review:

  • Julie Blanchard
    Reviewed on Facebook

    The wonderful family and staff at Woonona pet food & produce always make you feel welcome

    Helpful Review

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  • Ian Fulton
    Reviewed on Facebook

    Fantastic local business, always happy to help and you will not find a nicer bunch of people.

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  • Jade McKeown
    Reviewed on Facebook

    Thank you so much Jade!

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  • Sharon May
    Reviewed on Facebook

    Thank you so much Sharon! So glad to hear your positive review

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  • Annette Dot
    Reviewed on Facebook

    I have been shopping at Woonona Petfood & Produce for almost 20 years!! The prices cannot be beaten and the service is always fantastic! Cannot recommend them highly enough!!

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  • Brittany Newell
    Reviewed on Facebook

    thank you to this amazing local business! We have been shopping here for years and will never go anywhere else. Super friendly and helpful staff and our girls love coming in to visit! We were lucky enough to win a recent competition and as you can see they are very happy

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  • Kristy Hoare
    Reviewed on Facebook

    Customer service and advice here is always excellent and makes it a pleasure to shop here!

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  • Julie Smith
    Reviewed on Facebook

    Wonderful family Buisness with owners and staff that are knowledgeable, caring and recommend the best product with very reasonable prices. Highly recommend

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  • Dianne Joyce
    Reviewed on Facebook

    WPP have been a God-send during Covid… I get everything I buy free delivery, fast and nice delivery guys…THANKYOU

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  • Janelle Faust
    Reviewed on Facebook

    great place

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  • Sherrie Haidar
    Reviewed on Facebook

    Just the best place for all your animal needs and friendly helpful staff

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  • Rob Sheeley
    Reviewed on Facebook

    Whilst I normally utilise the superb free delivery option with my online order, today I had to go into the shop and make my purchase due to my tardiness in ordering. Before I could even initiate my search for some succulent Super Coat for my semi peckish canines, I was greeted by a friendly member of the staff who was more than accomodating and possessed a disposition sunnier than the Sahara Desert. A more pleasurable experience you will not come across. Five stars. Woonona P…

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  • Bec Owen
    Reviewed on Facebook

    THANKYOU for my delivery yesterday evening…

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  • Rhonda Doherty
    Reviewed on Facebook

    Thank you again.. your on-line service, ease of ordering, and rapid delivery is absolutely amazing. I look forward to shopping in store as well

    Helpful Review

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  • Elizabeth Fox
    Reviewed on Facebook

    Just purchased online for the first time – my order arrived at my doorstep 2.5hrs later! Competitive prices too! What amazing service, thank you so much!

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  • Shayne Hope
    Reviewed on Facebook

    They were so helpful. Home delivered our dog food and I got some little jumpers for our chihuahuas that were extra cute! Thanks

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  • Roberta Lombardi
    Reviewed on Facebook

    fantastic service,ordered items on phone yesterday at 2.10pm.

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  • Sonia Milgate
    Reviewed on Facebook

    Thank you for a wonderful shopping experience. Your staff were friendly, professional and knowledgable. Highly recommend purchasing fish from Woonona Petfood and Produce.

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  • Kait Ellen
    Reviewed on Facebook

    I went in this morning looking to change my dog’s food and I was looking for Aussie Made & owned. I came across Ian & he was so helpful & knowledgeable. Thank you

    Helpful Review

    Share this review:

  • Jessica Kate
    Reviewed on Facebook

    Very helpful with trying to find a lead solution which reduces pulling. It’s also our go to place for dog friendly frisbees. We can’t resist a play in the dog park!

    Helpful Review

    Share this review:

  • Shane Burton
    Reviewed on Facebook

    Had an Aquarium Light sent all the way from the Gong to Coffs. I could not get one locally and after searching online found Woonona Petfood and Produce to be the best priced. Delivery was very quick and the aquarium light could not of been packaged any better. Highly recommend

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  • Matt King
    Reviewed on Facebook

    Thank you so much Matt!

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  • Erin Winslett
    Reviewed on Facebook

    Have been shopping here for years, nothing is a problem and always offer great advice if you’re not sure what to purchase. Wonderful people offering home delivery during lockdown. Great prices, wonderful staff and the best customer service.

    Helpful Review

    Share this review:

  • Jenni Climas
    Reviewed on Facebook

    Seriously great shopping experience. Found what I needed quickly and easily, placed order online, delivered same day. What is there not to like about this fabulous business…

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  • Hayley Haines
    Reviewed on Facebook

    Fast postage, easy to order

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  • Emma Louise Robinson
    Reviewed on Facebook

    Shout out to woonona pet food and produce for there amazing service, had a problem with my filter I had brought. They where more then happily to help me and delivered a new one the same afternoon super thankful.

    Helpful Review

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  • Adrienne Sycamore
    Reviewed on Facebook

    Always amazing service and the products arrive so fast! Tried and trusted multiple times. Well done guys!

    Helpful Review

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  • Sioux Skyhorse Whitefeather
    Reviewed on Facebook

    This is how my last order was packaged – a $75 order in the equivalent of a used wine cask & someone had poked a hole in already to check the contents.

    Helpful Review

    Share this review:

  • Carolyn Franklin
    Reviewed on Facebook

    Great service!. The girl who served me today was lovely and really helped find the right food for my beloved dog. Thank you!

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  • Ja Ja
    Reviewed on Facebook

    Excellent

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  • Tiffyy Croft
    Reviewed on Facebook

    A big thank you to the nice young lady who delivered my chicken food to Helensburgh in this wet weather. You’re an absolute gem.

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  • Taylah Browning
    Reviewed on Facebook

    Just a quick thank you for my order!!! Arrived very quick and very happy! Will definitely be doing online orders again!

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  • Linda Bebington
    Reviewed on Facebook

    Best place for anything animal related! Great prices, wide range of products, lovely friendly staff and the most amazing Santa photos every year! We love Woonona Petfood & Produce!

    Helpful Review

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  • Julie David
    Reviewed on Facebook

    Excellent friendly service and great variety of products. Received my delivery within a couple of hours of ordering.

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  • Cathrine Saint
    Reviewed on Facebook

    Your delivery is amazing. I placed my order Tuesday morning and the delivery came wed lunch time to Coffs Harbour area. This happens every time, Super impressive. Thank you.

    Helpful Review

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  • Mika Potter
    Reviewed on Facebook

    From the team in store, to the delivery driver, our experience with Woonona Petfood and Produce has always been fantastic. Friendly and reliable. Highly recommend

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  • Julie Maxwell
    Reviewed on Facebook

    Highly recommended for service, products and delivery. I live in WA

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  • Wayne Hughes
    Reviewed on Facebook

    These guys are unreal! Really good pricing, hay quality was top notch, but more importantly have service you rarely see anymore. Ordered Tuesday, delivered Wednesday, and stacked away neatly in the shed. Top service, well done guys

    Helpful Review

    Share this review:

  • Rosalynne Dare
    Reviewed on Facebook

    Great to see a company that focuses on customer service, came home today and my feed that I ordered yesterday had been nicely stacked into my float, saved me the trouble. Always such good service.

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  • Shar Booth
    Reviewed on Google

    Experienced friendly helpful staff with a huge range

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    • Woonona Petfood & Produce

      Thank you for your great feedback Shar!

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  • Paul H
    Reviewed on Google

    Staff are always super helpful and there is a great range of products.

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  • Bindi Adams
    Reviewed on Google

    Very friendly atmosphere, and very helpful staff, nothings an inconvenience and everything with a cheerful smile.

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    • Woonona Petfood & Produce

      Thank you very much for your kind feedback Bindi 🙂

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  • Caroline Titchener-Bloom
    Reviewed on Google

    Everything for your dogs but not a lot for cats. Friendly, helpful staff. Plenty of parking

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    • Woonona Petfood & Produce

      Thank you for your feedback Caroline 🙂

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  • Kelly Jones
    Reviewed on Google

    Always helpful!!

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  • Carolyn Franklin
    Reviewed on Facebook

    Great service!. The girl who served me today was lovely and really helped find the right food for my beloved dog. Thank you!

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  • Tiffyy Croft
    Reviewed on Facebook

    A big thank you to the nice young lady who delivered my chicken food to Helensburgh in this wet weather. You’re an absolute gem.

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  • James Allen
    Reviewed on Facebook

    Excellent prompt delivery and very competitive prices Thankyou Woonona Petfood&Produce

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  • Taylah Browning
    Reviewed on Facebook

    Just a quick thank you for my order!!! Arrived very quick and very happy! Will definitely be doing online orders again!

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  • Julie David
    Reviewed on Facebook

    Excellent friendly service and great variety of products. Received my delivery within a couple of hours of ordering.

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  • Linda Bebington
    Reviewed on Facebook

    Best place for anything animal related! Great prices, wide range of products, lovely friendly staff and the most amazing Santa photos every year! We love Woonona Petfood & Produce!

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  • Christina Dunn
    Reviewed on Google

    Good service. Everything i needed was in stock. Friendly staff.

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  • Emily Rose
    Reviewed on Google

    look, i gave yall a pretty bad review after seeing the fish the first time, but i bought a bunch today and i am beyond happy . ive been setting up this tank for weeks getting it ready and theyve all been put in and look amazing . the dude there today too was so great to chat to about it and catch them all. big thank you to him

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    • Woonona Petfood & Produce

      Hi Emily. It saddens us to hear you had a negative experience in our store. Unfortunately last week many of our fish arrived sick from our supplier. Please know we have a dedicated team of aquarium experts that are treating the fish twice daily, so they are in the best hands. These fish were treated immediately when they arrived in store, and still being treated. Care for live animals is our highest priority, and our aquarium team are doing everything they can to help these fish recover.

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  • David
    Reviewed on Google

    Products for most pets including reptiles,fish and some large animals, with various hays like horse and garden lucern hay and mulch. $10 do-it-yourself 10 min. dog wash with wash, rinse, flea and tic function and blow dry. Good value, we take our dog there.

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    • Woonona Petfood & Produce

      Thank you so much for your wonderful feedback David, so glad you love coming to our store!

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  • Qwelly
    Reviewed on Google

    Well priced products and lovely and accomodating staff. They always carry heavy items for you to the car and are very helpful.

    Also online delivery is absolutely amazing and so fast. Best pet food store in the illawarra.

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    • Woonona Petfood & Produce

      Thank you so much for your kind feedback Qwelly 🙂

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  • Terry Hearsey
    Reviewed on Google

    friendly helpful staff

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  • michelle dalziel
    Reviewed on Google

    I have been buying my horse and dog food from Woonona Petfood & Produce for a few years now. The staff are friendly and knowledgeable and the free home delivery is great.

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    • Woonona Petfood & Produce

      Thank you very much Michelle for your positive feedback!

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  • Jenny Cullen
    Reviewed on Google

    Always great service. Happy positive staff and everything we ever need for our little guy Hunter.
    Love this place… 🐕🐕

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    • Woonona Petfood & Produce

      Thank you Jenny for your feedback 🙂

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  • Debbie Ang
    Reviewed on Google

    Great efficient service, the Bird stand is perfect. It arrived much sooner than I expected, especially with Covid and transport delays due to floods. Very happy.

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    • Woonona Petfood & Produce

      Thank you so much Debbie for your positive feedback!

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  • Anne Milassin
    Reviewed on Google

    Good service and prompt delivery

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    • Woonona Petfood & Produce

      Thank you so much for your wonderful feedback Anne!

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  • Anne Adamson
    Reviewed on Google

    A huge range of quality products to choose from. Staff are friendly and there is always someone to help you if needed. Great to have a local business where you know the profits stay local. Also have an area for your dog to play on weekdays.

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    • Woonona Petfood & Produce

      Thank you so much for your feedback Anne 🙂

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  • Susannah E Cavill
    Reviewed on Google

    Every time I visit, the staff are helpful & friendly – a happy working place makes for happy staff. Congratulations.

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    • Woonona Petfood & Produce

      Thank you very much Susannah for your feedback 🙂

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  • John Nguyen
    Reviewed on Google

    Lowest prices, even with fast next day delivery to Sydney. Friendly staff.

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  • Georganne Collett
    Reviewed on Google

    great place for anything you need for your pet….the owner is great and has offered cheaper alternatives too at times, without me asking…very helpful….great fir kids too as they often have baby animals of one kind or another there for sale….the staff all are pretty hard working too….carrying loads to the car for me

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    • Woonona Petfood & Produce

      Thank you for your kind feedback Georganne!

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  • Robert Butterly
    Reviewed on Google

    Woonona Petfood & Produce, stock a wide range of pet accessories and bulk pet supplies even farm gates, the staff are friendly and informative.

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    • Woonona Petfood & Produce

      Thank you so much for this great feedback Robert!

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  • Yukino Tenshi
    Reviewed on Google

    Good price n service

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  • Patricia Rowley
    Reviewed on Google

    The staff member was super helpful

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    • Woonona Petfood & Produce

      Thank you Patricia for your kind feedback!

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  • joan baker
    Reviewed on Google

    Never had a delivery arrive so fast, great service and prices. Will be using again.

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    • Woonona Petfood & Produce

      Thank you so much Joan, so glad your order arrived quickly!

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  • James Sullivan-Bateup
    Reviewed on Google

    Great service from friendly approachable staff with great prices and heaps of off street parking.

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    • Woonona Petfood & Produce

      Thank you so much James for your kind review 🙂

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  • Corrinne Boxsell
    Reviewed on Google

    Very helpful and great service

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    • Woonona Petfood & Produce

      Thank you so much for your review and sharing these gorgeous photos Corrinne!

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  • david lavender
    Reviewed on Google

    Best pet supply shop in Wollongong
    Friendly staff and great service

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    • Woonona Petfood & Produce

      Thank you so much David for your wonderful feedback!

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  • Kelly Linaris
    Reviewed on Google

    We are completely satisfied with the fast and efficient service provided by Woonona Petfood & Produce.

    We will definitely purchase from them again.

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      Thank you so much for your wonderful feedback Kelly!

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  • Dianne Stanton
    Reviewed on Google

    The employees there are great help with everthing

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      Thank you Dianne for your wonderful feedback!

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  • Jim Steven
    Reviewed on Google

    Best pet supplier around

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  • Janice Rees
    Reviewed on Google

    Great place…

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  • Darran Wilkinson
    Reviewed on Google

    Everything for pets big and small.

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  • smolkovaluu
    Reviewed on Google

    I ditched the petbarn chain as Woonona is cheaper, have better sortiment and the staff is always lovely. Today we were able to do a fitting of a dog pen crate with the staff straight in the carpark before purchase as I was unsure of the measurements

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    • Woonona Petfood & Produce

      We are so glad to hear you have enjoyed your experiences in our store, thank you for the kind feedback 🙂

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  • Leone Bland
    Reviewed on Google

    very helpful and friendly.If it is too heavy for me they carry it to the car.Very informative

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    • Woonona Petfood & Produce

      Thank you very much for your feedback Leone 🙂

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  • Nanu Remy Cooper
    Reviewed on Google

    Thank you for such a speedy delivery and great customer service!

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    • Woonona Petfood & Produce

      Thank you very much for your great feedback Nanu 🙂

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  • Phil Dye
    Reviewed on Google

    Be careful as they are very sloppy at putting the correct price to a product. Bought an item priced at $3.75 and was charged $8.50. They refused to sell it at the advertised price and said “customers often move things around”. Not just bad (and illegal) business practice but accusatory. The customer service person also coughed constantly. Be careful.

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    • Woonona Petfood & Produce

      Hi Phil, I am very sorry to hear about the experience you had in our store with incorrect pricing. We try our best to ensure products are always placed infront of the correct label, however I will follow this up with our customer service staff so we can try and avoid it happening in future. Once again, I am very sorry you had a negative experience in our store.

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  • Suzanne Berriman
    Reviewed on Google

    I will never buy a fish from this place again.
    Sick of wasting my money.

    Having said that they have a fantastic range of products and nice staff

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  • Marzena Howell (Zarjewska)
    Reviewed on Google

    Such a wonderful customer service! Highly recommended, great variety of products, and value.. fresh raw meat variation. I will be definitely coming back 👌

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  • Edward Roberts
    Reviewed on Google

    Woonona institution. In a good way. Great staff and range of products. Their mice are a little expensive though. The frozen snake 🐍 food ones.

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  • Josh King
    Reviewed on Google

    Great staff, great range.

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  • Steven Watson
    Reviewed on Google

    Average

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  • Marylin Trunk
    Reviewed on Google

    Excellent range & service

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  • Colin Kelly
    Reviewed on Google

    Great place for pet food and care

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  • Myles Cooley
    Reviewed on Google

    Great customer service, always have exactly what we need.

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  • Sara Higgins
    Reviewed on Google

    Always great quality, price and service

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  • Chris De Agnoli
    Reviewed on Google

    Great price and staff are very helpful

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    • Woonona Petfood & Produce

      Thank you so much for your kind feedback Chris!

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  • Jack Higgins
    Reviewed on Google

    Excellent service 👌 always have what I need cheaper than expected. Great

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  • John McInally
    Reviewed on Google

    Good service

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  • Alison Crittenden
    Reviewed on Google

    Nigt Puppy training at 530monday now puppy school is back Sat afternoon and Sunday afternoon booking are a must full till December

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    • Woonona Petfood & Produce

      Thanks for the information Alison, we love our puppy school!

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  • Rick B
    Reviewed on Google

    Staff are amazing.

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  • Raylene Fletcher
    Reviewed on Google

    Friendly staff, great prices

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  • E N Kendall
    Reviewed on Google

    Great service here, they answer very quickly on their online chat function and even do local free deliveries. They also have weekly specials which are good value for money.

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    • Woonona Petfood & Produce

      Thank you very much for your kind feedback Emma!

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  • Louise Wilson
    Reviewed on Google

    Good selection helpful staff

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  • Jo Hopkins
    Reviewed on Google

    Excellent customer service. Had a situation that required me to return multiple items. The refund transactions were done without any hassle or difficulties. Highly recommend.

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    • Woonona Petfood & Produce

      Thank you very much for your feedback Jo!

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  • David a Neale
    Reviewed on Google

    Service good, had what we needed, but bit expensive.

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    • Woonona Petfood & Produce

      Thank you for your feedback David 🙂

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  • K & S Ryan
    Reviewed on Google

    Great store. Found my dogs favourite ball cheaper than anywhere on line.

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    • Woonona Petfood & Produce

      Thank you for your review! So glad we have your doggos favourite!

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  • Robin Lynn Rodriguez
    Reviewed on Google

    Friendly knowledgeable staff. Thank you!

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  • Dan Bennett
    Reviewed on Google

    Reptile owners dream.
    Always fully stocked with essentials at great prices.

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    • Woonona Petfood & Produce

      Thank you very much for your review Dan!

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  • Yvonne Blow
    Reviewed on Google

    Plenty of help & variety

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  • Sophie Allan
    Reviewed on Google

    Good prices, nice staff

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  • Jannine Vincent
    Reviewed on Google

    These guys are the best, helpful staff, great family business.

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    • Woonona Petfood & Produce

      Thank you so much Jannine, you have been a great supporter of our business for so many years and we are so appreciative!

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  • Dale Walton
    Reviewed on Google

    Wonderful staff, knowledgeable & super helpful too. Great prices to boot.

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  • John Robinson
    Reviewed on Google

    Very friendly service

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  • Allan Lewis
    Reviewed on Google

    Excellent selection
    Great staff

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  • Dale Burnett
    Reviewed on Google

    Nice shop good staff.

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  • Julie S Seizure
    Reviewed on Google

    Best Pet and Produce supplier on South Coast. Huge warehouse size store with absolutely everything you could possibly need for almost every pet including domestics, livestock and even fish. Good prices and fantastic staff who care about the community and about giving back. Great promos and customer inclusive events including Chrissy photos with you pets.

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  • Lisa Denman
    Reviewed on Google

    Helpful staff ..dog training spot outside . Dogwash available .

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  • Helen McAulay
    Reviewed on Google

    Love going here,they have awesome staff.

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  • John Lett
    Reviewed on Google

    Has everything you need. Good prices and very knowledgeable staff who are friendly and want to help.

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  • Chris CC
    Reviewed on Google

    Great friendly personal service

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  • Colleen Ruse
    Reviewed on Google

    Always friendly and helpful

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  • Judith Murray
    Reviewed on Google

    Always friendly and helpful staff, a pleasure to shop there.

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  • Rebecca Cerniauskas
    Reviewed on Google

    Friendly staff, heaps of stock.

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  • rebecca ross
    Reviewed on Google

    One of the best. Great variety for good prices.

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  • Stewart Tunbridge
    Reviewed on Google

    Good selection. Ok pricing.

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  • Cachet King
    Reviewed on Google

    Love this place

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  • kerrie mcmahon
    Reviewed on Google

    Great place, excellent helpful staff

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  • Lewis Laing
    Reviewed on Google

    Very attentive staff (in a good way)

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  • PeterW
    Reviewed on Google

    Great range of products. Very friendly and helpful staff.

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  • Goaイ
    Reviewed on Google

    These guys are awesome.
    I ordered dog food one day and had it delivered the same day
    Always have great products and service is fantastic
    Glad we’re in the local area

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    • Woonona Petfood & Produce

      Thank you so much for your feedback Goa!

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  • Marie Johnson
    Reviewed on Google

    Always helpful and friendly

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  • Hilary Watkinson
    Reviewed on Google

    Excellent variety and great staff

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  • Jennah Shaii
    Reviewed on Google

    Customer service is quite inadequate.
    Yet pricing is good. But as always the place smells.
    I myself choose to order & have it delivered as it don’t personally like the atmosphere.

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  • Allan Abrahamse
    Reviewed on Google

    They have everything for my budgie and every other pet and accessories

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  • Lisa Lawrence
    Reviewed on Google

    They are amazing I really can shop for all my pets in one place and they have the best price for everything you need.

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  • michelle jakobsen
    Reviewed on Google

    Great service, lots of choices of pet supplies at both higher and lower price range.

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  • Elizabeth Kennedy
    Reviewed on Google

    Got dog toys for our furry friends. Good value toys.

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  • Tracie Carroll
    Reviewed on Google

    🐶🐶🐶

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  • Mitchell Beck
    Reviewed on Google

    Massive range.

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  • Sandra Dent
    Reviewed on Google

    So good for all your pets needs and staff always friendly

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  • Kay Errington
    Reviewed on Google

    Always there for everyone happy to assist and pass on great advice

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  • Hazel Brookes
    Reviewed on Google

    Well kept store with a great variety of products, friendly staff and a dog wash. Be sure to go around the back where there’s a dog park if you end up taking your pet. Highly recommend it 🙂

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    • Woonona Petfood & Produce

      Hi Hazel, thank you so much for your review! So glad you love our new dog park too!

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  • Katryn Bronson
    Reviewed on Google

    I love the home reliever and excellent

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    • Woonona Petfood & Produce

      Thank you so much for your feebdack, Katryn

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  • David morris
    Reviewed on Google

    Huge range, plenty of parking, friendly staff.
    So easy to quickly duck in, grab what you need.

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  • Amy

    Fantastic! Great store, huge range, even cater for our chickens. They always have specials, really friendly staff, even help you carry things to your car. 10/10!

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Rating

Business ID: 7635

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