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Russell Vale Animal Clinic Contact Information and Customer Reviews
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Reviews (68)

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4.9 out of 5.0
Rating 4.9
  • denis cox
    Reviewed on Google

    Wonderful caring staff. Busy because they are so good at their profession.

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  • Caroline Shaw
    Reviewed on Google

    Great care taken to make me and my dog feel comfortable. Wonderful vet who cares.

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  • Sherie Quinnell
    Reviewed on Google

    Very helpful

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  • Jen Hummel
    Reviewed on Google

    Very caring, family run business

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  • Margot Naylor
    Reviewed on Google

    Excellent. Our dog Micky loves Liz and Dirk
    Micky was happy to spend some hrs during the day and Liz fixed his complaint after a thorough investigation. He is happy once again.

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  • Scott Boyd
    Reviewed on Google

    Very friendly staff.very perfessional and informative. ☺

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  • Fiona Saunders
    Reviewed on Google

    Such a wonderful, caring and professional team. I receive information via email with advice on issues I raise at my visit that is so helpful (as a first-time puppy owner).

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  • Donna Fletcher
    Reviewed on Google

    1st visit and they were very patient with my stressed Frenchie. Highly recommend.

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  • John McInally
    Reviewed on Google

    Very professional and friendly

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  • Laura Brown
    Reviewed on Google

    Liz, Dirk and Tegan are incredibly caring, amazing and will do anything for your pet. They go above and beyond every time and ensure that the pet owner is informed with the best knowledge in a timely manner. I would recommend this vet clinic to everyone who wants the best care for their pet. Thank you for everything you have done for our husky, Scoober. He loves visiting you and is always so excited when he gets through that door!

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  • Comic Book Guy
    Reviewed on Google

    Fantastic work by Dr Liz, my puppy had no fear and absolutely Adored her. She is fantastic ! Beautiful clean clinic with happy faces ☺️

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  • Christina Dunn
    Reviewed on Google

    Very good first experience.

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  • Phil Parle
    Reviewed on Google

    Genuine animal care and service. Highly recommend.

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  • Wayne Jennings
    Reviewed on Google

    Highly recommend Liz and Dirk, for their caring and professional approach,to any of our pets and customers animals, that we have taken there…always helpful, and upfront ,whatever the outcome..

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  • louise moulang
    Reviewed on Google

    Visited Dr Liz and Dirk for the first time today. I am very appreciative for their kindness towards my little dog during a difficult procedure. Considerate and caring support. Thank you.

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    • Russell Vale Animal Clinic

      Hi Louise, Thank you for your kind review.

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  • Dance Moms Kardash
    Reviewed on Google

    Absolutely love this vet. They’ve always provided my pets with the best care, exploring every Avenue of treatment options whilst mindful of personal financial hardship. Their passion for animals shines through and I wouldn’t take my pets anywhere else.

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  • Michelle Newbold
    Reviewed on Google

    Such a pleasure to visit so friendly and helpful, excellent service

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    • Russell Vale Animal Clinic

      Hi Michelle, thank you for your kind words.

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  • Cheryl Taylor
    Reviewed on Google

    So kind and caring, of not only your animals but how you are feeling too. Dr Liz has taken the time to reassure me about the long term health and welfare of my pets.

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    • Russell Vale Animal Clinic

      Hi Cheryl, Thank you for your kind words.

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  • Consulato Cara
    Reviewed on Google

    Dr Liz and Dirk are always amazing with our two cats 🙂

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    • Russell Vale Animal Clinic

      Hello Con, Thank you for your review. 🙂

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  • Joanne Davies
    Reviewed on Google

    What a wonderful duo of professional caring thoughtful people in Liz and Dirk. I’ve lived in the Illawarra for 8 years and 3 vets and only today when I took my dogs to Russell Vale Vets did they take care of my furry friends. I couldn’t rave more about Liz and Dirk enough. Thank are old school caring Vets

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    • Russell Vale Animal Clinic

      Hi Joanne, Thank you for your lovely review. We hope your lovely boy is well.

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  • Barbara Inskip
    Reviewed on Google

    Lovely staff and caring for our pets with experience and patience

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  • Chez D S
    Reviewed on Google

    My dogs love the practitioners here and they are so good with the animals. Friendly, caring and always helpful service with a smile. Family run small clinic so you always know who you are seeing and the animals are comfortable ♡

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  • Julia Church
    Reviewed on Google

    Staff at the animal clinic are always so friendly and calming, such a positive experience. Our dog actually enjoys visiting!

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    • Russell Vale Animal Clinic

      Thank you for your review Julia! We love it when the dogs are happy to come in!

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  • Josephine Farrugia
    Reviewed on Google

    Could not have asked for a more caring, loving and professional vet, Liz and her team at Russell Vale Animal Clinic. Have been with us through difficult times with our pets and comforting. Always show love and respect to our pets and us when we visit. Thank you for all you do!

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    • Russell Vale Animal Clinic

      Thank you for your kind words Josephine.

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  • Susan Williams
    Reviewed on Google

    Great service, kind and caring staff. Have taken my dogs and cats here and really pleased to have this vet in my local area

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  • Allison Pascoe
    Reviewed on Google

    Dr Liz is the most caring, informative & passionate vet. All the team at Russell Vale Vet Clinic care for your pets as if they are a part of their own family.
    My precious little dog has unfortunately been through so much in her 4.5 years. With the care, help & support of this amazing team she has been able to jump every hurdle & is stronger & just as crazy as always. The support & care the team have shown our whole family is very much appreciated.
    These guys are miracles workers who secretly wear halos.
    Highly highly highly recommend Dr Liz & her wonderful team. 💗🐶

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    • Russell Vale Animal Clinic

      Thank you for your kind review Allison! Your little girl warms our hearts when we see her!

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  • vanessa kelly
    Reviewed on Google

    We love the team. Their attitude towards our loved ones are second to none. Their care and passion is evident in everything they do. A great independent healthcare provider

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  • Sean “KnockdownNine41”
    Reviewed on Google

    Amazing people who love and care of all animals great and small!!

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  • kate ellen
    Reviewed on Google

    A lovely friendly family owned and fun practice where they really love your pet. My dogs have been treated by them for over 15years. Cannot recommend them highly enough

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  • Jenny Shuttleworth
    Reviewed on Google

    Dr Liz at Russell Vale animal clinic is the best. Liz has been our family vet, probably for around 30 years. Her skill, knowledge, attention to detail, love and care of our numerous family pets over the years has been amazing 😊 She is always learning and updating her skills and her clinic, lovely lady, incredible vet … thanks Liz.

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  • Debra Hayman
    Reviewed on Google

    Dr Liz , Dirk and staff are always very helpful professional and friendly. The clinic is always clean my experience s at the clinic has always been met with professionalism. I ve recommended Dr Liz and Russellvale clinic to many people and will continue to do so.

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  • Tricia kelly
    Reviewed on Google

    Both my girls (staffies) love going to the vets! They enjoy the love and attention they always receive from Liz, Dirk, and Tegan. Excellent treatment from minor vaccination to full on major surgery. I love the personal touch, the full explanation I always receive about any treatment needed, and the cuddles my girls always get. Highly recommend this vet 💗

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    • Russell Vale Animal Clinic

      Thank you Tricia! We love seeing your girls, it makes us happy that they enjoy coming in! (even if it is for the cuddles and treats!)

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  • Fiona Frith
    Reviewed on Google

    Liz and the family are always so knowledgeable, respectful and caring ❤❤❤

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  • Tabby Murphy
    Reviewed on Google

    Family run and very caring and knowledgable. All patients are treated like their own and owners treated in a friendly and caring manner.
    Thank you.

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  • mirella celestino
    Reviewed on Google

    Been with the clinic for a lot of years with all my dogs, the care compassion honesty and integrity means the world, they truly go above and beyond

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  • Maya Dennelly
    Reviewed on Google

    Great friendly family owned vet. Very knowledgeable and professional

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  • Robert Lane
    Reviewed on Google

    I always received the best Service Here for my dog and She Loved coming here too.
    Unfortunately she has Quietly Died from
    OLD AGE since, I miss my 100 years old Best Friend Terribly.
    Good Bye Chika, you were always friendly but Very Cheeky 54kg Trooper.

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  • Jo Newton
    Reviewed on Google

    Great Vet

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    • Russell Vale Animal Clinic

      Jo, that is a very nice thing to say. Thank you.

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  • Amy Attfield
    Reviewed on Google

    Best Vet in Wollongong, We love Dr Liz and our Dog loves her even more!

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    • Russell Vale Animal Clinic

      Are you sure its not the treats they love? Thank you

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  • Robby
    Reviewed on Google

    Great service

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  • Vicki Toppazzini
    Reviewed on Google

    The best so caring

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  • D4davo
    Reviewed on Google

    Friendly staff and caring

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  • Daniel Nesbitt
    Reviewed on Google

    Lovely staff who know so much about what their talking about. So helpful and kind, definitely staying with them for as long as we can.

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  • Lauren Bes
    Reviewed on Google

    Fantastic vet, so caring, helpful and knowledgeable. Both my puppies have had many visits to Liz with different issues and we have always walked away more knowledgeable on how to care for our puppies at home. Liz and Dirk care just as much about our puppies as we do. I totally recommend Liz and Dirk for a vet that really cares about animals.

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  • Peter Waegele
    Reviewed on Google

    Great Vet. Doctor Liz and family really look after your animals.

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  • Michael and Bianca
    Reviewed on Google

    Today was our first time visiting Russell Vale Animal Clinic, and it was fantastic. Liz, Dirk and Tegan are a wonderful team, who truly love and care for animals. We have an ageing dog, and the care and understanding they showed us was fantastic. Liz is extremely knowledgeable and practical! We wish we came to this vet sooner!! Thank you Russell Vale Animal Clinic! I highly recommend to anyone who loves their animal companion.

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  • Melanie Hunt
    Reviewed on Google

    Love this family run vet. Liz, Dirk and Tegan are always attentive, professional, personsonable and friendly. We have been going to them for over 13 years and love the service we receive. Our previous dog and now new puppy have been lucky to go there as they actually truly care for them and not how much money they can make out of you. Our family highly recommend this great animal clinic.

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  • Patrick Murray
    Reviewed on Google

    Teagan, Dr Liz and Dirk not only know their stuff, they see your pet as part of their family. Our dog genuinely loves going there.

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  • Jessica Stavely
    Reviewed on Google

    awesome team, very caring and professional.

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  • Leanne Ryan
    Reviewed on Google

    The best

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  • Lilly
    Reviewed on Google

    Thank you so much for being so caring and thoughtfull, even when my Ruby was not exactly being well behaved 🙂

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  • Rebekah Lambert
    Reviewed on Google

    Dr Liz and the crew are absolutely amazing. Dr Liz always looks for prevention as part of treatment and helps you afford vet care through smart advice and practical education. Our Lab and our rescue dog both bound through the door to see her. Best vet in Wollongong for patient-centric care.

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  • Angharad Lindley
    Reviewed on Google

    Expensive

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    • Russell Vale Animal Clinic

      Thank you for your review. I am unable to find you as a member of our animalclinic family, so we are glad that you have found another vet more suited to your needs.

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  • Kate Quinlivan
    Reviewed on Google

    I haven’t been to a vet for years as my previous experiences haven’t been great – it always seemed to be about making as much money as possible whilst instilling the maximum amount of fear and guilt into you. I’d read great reviews about Dr Liz and the team so when one of my cats got sick I decided I’d take her there.

    Dr Liz and Dirk were great. They were understanding (no guilt) and really clear on treatment options and cost. I got my cat back with a clear treatment plan after an overnight stay which came in way below what I expected in terms of cost.

    I highly recommend the team at Russell Vale Vet and will definitely be using them again.

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    • Russell Vale Animal Clinic

      Thank you for your wonderful feedback and support.

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  • Oh Heck, Bug
    Reviewed on Google

    Such a caring staff, and a welcoming, friendly atmosphere. Took very good care of my sick little boy. Highly recomend them to friends.

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  • Alan Edwards
    Reviewed on Google

    Liz is just the best

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  • Madeline
    Reviewed on Google

    An amazing family owned business. Liz and Dirk go above and beyond. Liz is very compassionate and treated our dog with lots of love. Dirk gave us some great advice and was more than willing to help with all of our questions.

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  • david lavender
    Reviewed on Google

    Caring staff and a great vet

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  • Tim Robson
    Reviewed on Google

    Friendly and caring staff. Can get busy with long wait times for non-emergency work.

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  • Dee Ay
    Reviewed on Google

    This lovely vet clinic is the most professional and attentive and yet friendly vet clinic I have been to. I was given the best advice and service. I will certainly continue to go there if my animals need to see a vet, and tell other people to go there also.

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  • Sandra Mullaly
    Reviewed on Google

    A small family business with a caring vet and staff.

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  • Raji Sampath
    Reviewed on Google

    Liz is the best!!!

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  • Shannon Dube
    Reviewed on Google

    Small clinic feel with the care and attention that calms both the pet and the owners.

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  • Mat R
    Reviewed on Google

    Wonderful family owned and run vet. They treated my dog with kindness and great advice.

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  • Peter Waegele
    Reviewed on Google

    Best vet. Very very good.

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  • Tamsyn Vohradsky
    Reviewed on Google

    Lovely Dr Liz and staff are always great with our nervous dogs

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    • Russell Vale Animal Clinic

      We love seeing Boots and Monkey too – thank you for allowing us to meet them and be part of their lives.

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  • Chris Shepherd
    Reviewed on Google

    Friendly staff who care about your animals. Our dog is actually happy to see them.

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    • Russell Vale Animal Clinic

      Thank you for your kind review. We love it when our dogs love coming in to see us (and our home made liver treats too).

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  • harry warrilow
    Reviewed on Google

    Good advice, They care

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    • Russell Vale Animal Clinic

      We do try to give useful information and advice to help all pet owners and their pets. Thank you for leaving a comment.

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Business ID: 11488

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