Greencross Vets Brookvale is featured on The Pet Community as a trusted provider of vet services.
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Here's a summary of the most recent reviews on The Pet Community Greencross Vets Brookvale is the go-to for many pet owners, with praise poured in for its caring, knowledgeable staff and thorough, compassionate care. Reviewers commonly note clear explanations, empathetic handling of anxious pets, and practical long?term plans, including value from the Healthy Pets Plus membership. Vets and nurses are described as kind and patient, with several owners thanking them for end?of?life support and for treating rabbits, cats and dogs with equal care. A few comments mention the clinic being busy and appointments feeling rushed, and there is at least one negative rating about empathy. Overall, the sentiment is strongly positive, suggesting many clients trust the team with their furry family members. Last Updated: 19/06/2026
Anon
Reviewed on The Pet Community First Review
0
If I could rate this practice a zero I would. The staff are incredibly well trained in saying the same thing over and over – our ‘system’ cannot do that. They showed zero care factor to human connection, customer service or even kindness. One can only hope they treat the animals better behind closed doors but I cant even be sure of that. Avoid at all costs.
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Nikki Who?
Reviewed on Google
Great with our puppy. Took her time and explained things very thoroughly. Was very kind and everyone there is very helpful and nice.
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Peta De Goldi
Reviewed on Google
I had to.put my Rio down on Thursday.
I was treated with such love and care from the staff on one of the worst days of my life.
Thank you everyone x
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Alexandra Kirk
Reviewed on Google
My anxious dog was totally cared for on a recent visit, thank you for the whole experience.
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Kim B
Reviewed on Google
After treating my schnauzer with antibiotics and steroids for his skin allergies and associated issues over and over again as recommended by other vets, I came here looking for a better solution, and I couldn’t be happier!
The vet here talked through many other options and long term solutions. We worked out a preventative treatment plan which has helped so much. And the cost was reasonable too.
Sorry can’t remember the vets name to give her credit as was a few months ago, but that’s how long we have kept the issues at bay. I would have been to the other vet at least 3 times in the same time frame and just used harsh antibiotics and steroids for a short term quick fix.
Could recommend these guys enough!!
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Mary-Anne Bell
Reviewed on Google
The vets are good with my geriatric cat even when he’s cranky
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Margaret Edwards
Reviewed on Google
Great staff,treated my Babby like their own,great advice on how to look after his teeth.he is a fussy eater,helped me to get him to eat what I gave him
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gail hooper
Reviewed on Google
Fabulous vets, they are caring kind and professional. We would like to say Thank you for looking after our wee boy Howard.
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karen broad
Reviewed on Google
Great bunch if girls .
Great vet’s
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Kimberly Baxter
Reviewed on Google
Very helpful and good value if you’re apart of their “healthy pets plus” membership. They do seem very busy whenever I’ve gone in- so the welcome experience isn’t quite there, but they are friendly.
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Anon
First Review
If I could rate this practice a zero I would. The staff are incredibly well trained in saying the same thing over and over – our ‘system’ cannot do that. They showed zero care factor to human connection, customer service or even kindness. One can only hope they treat the animals better behind closed doors but I cant even be sure of that. Avoid at all costs.
Share this review:
Nikki Who?
Great with our puppy. Took her time and explained things very thoroughly. Was very kind and everyone there is very helpful and nice.
Share this review:
Peta De Goldi
I had to.put my Rio down on Thursday.
I was treated with such love and care from the staff on one of the worst days of my life.
Thank you everyone x
Share this review:
Alexandra Kirk
My anxious dog was totally cared for on a recent visit, thank you for the whole experience.
Share this review:
Kim B
After treating my schnauzer with antibiotics and steroids for his skin allergies and associated issues over and over again as recommended by other vets, I came here looking for a better solution, and I couldn’t be happier!
The vet here talked through many other options and long term solutions. We worked out a preventative treatment plan which has helped so much. And the cost was reasonable too.
Sorry can’t remember the vets name to give her credit as was a few months ago, but that’s how long we have kept the issues at bay. I would have been to the other vet at least 3 times in the same time frame and just used harsh antibiotics and steroids for a short term quick fix.
Could recommend these guys enough!!
Share this review:
Mary-Anne Bell
The vets are good with my geriatric cat even when he’s cranky
Share this review:
Margaret Edwards
Great staff,treated my Babby like their own,great advice on how to look after his teeth.he is a fussy eater,helped me to get him to eat what I gave him
Share this review:
gail hooper
Fabulous vets, they are caring kind and professional. We would like to say Thank you for looking after our wee boy Howard.
Share this review:
karen broad
Great bunch if girls .
Great vet’s
Share this review:
Kimberly Baxter
Very helpful and good value if you’re apart of their “healthy pets plus” membership. They do seem very busy whenever I’ve gone in- so the welcome experience isn’t quite there, but they are friendly.
Share this review: