Vetwest Animal Hospital – Canning Vale is featured on The Pet Community as a trusted provider of vet services.

Vetwest Animal Hospital – Canning Vale Contact Information and Customer Reviews
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Reviews (66)

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4.6 out of 5.0
Rating 4.6
  • Adelynn Suffian
    Reviewed on Google

    friendly vets. this is my preferred branch

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    • Vetwest Animal Hospital – Canning Vale

      Hi Adelynn, thank you very much for taking the time to leave your review. From all the team at Vetwest Animal Hospitals Canning Vale

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  • Amishqa Singh
    Reviewed on Google

    Very professional but super compassionate and empathetic! Listened to our concerns and was super gentle with our furbaby.Vetwest now our regular vets! 🙂

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  • Tania Walker
    Reviewed on Google

    The nurses and vet were helpful, thorough, they got us in quickly, and explained everything. They were gentle with our old dog and gave us options and costs. The vet rang the next day to check on the dog and we had a follow up appointment soon after.

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  • Tony Miragliotta
    Reviewed on Google

    We have been attending Vetwest Canning Vale for more then 10 years with our dog and have always had a positive experience. The staff are friendly and professional and I highly recommend them to anyone looking for a place to to care for their pets!

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  • Michelle Allen
    Reviewed on Google

    Lovely staff!

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  • hiboucocnut
    Reviewed on Google

    Excellent service, prompt genuine, friendly, professional. They even warned me that a potentially aggressive dog was coming in to give me time to move with my dog to a different area in the waiting room, which was much appreciated. They also emailed me the documents right away that I needed to make an insurance claim. Thank you for your services.

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  • Gloria Heuer
    Reviewed on Google

    I am very happy with Vetwest in Canningvale. After living in one area for over 40 years we were used to taking our pets to two local veterinarians in our area. Now living near Canning vale for over four years we had decided to support local businesses. We have found vetwest canning vale to be ideal. From the first phone contact, to the visits and consultations with our now elderly border collie Jack we find all staff friendly. The vets and nurses make themselves available to listen and to proceed accordingly with patience and respect, making us feel assured and relaxed. I would recommend Vetwest Animal Hospital Canning Vale to anyone who requires a visit to a veterinary clinic with their pets. Thank you so much to the staff for your professionalism and assistance. Jack and his mum and dad 💙💙🐕

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    • Vetwest Animal Hospital – Canning Vale

      What wonderful feedback. Thanks so much for taking the time to share it with us. 🙂 Jack is such a sweet old soul and lucky to having such a loving family – please give him a pat from us 🙂 All the Vets and Nurses at Vetwest Canning Vale,

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  • Cary & Debs Spann
    Reviewed on Google

    The Team at Vetwest Canning Vale are incredible. Absolutely best quality service from the first person you speak to all the way to the vet. Our pets always get the best care and we get the best advice. They know us and our pets by name which makes a huge difference. We had our senior dog Hagrid with them and they were amazing with his care right up until he passed away due to old age. We have our other dogs with them too. One is a senior at 9 and the other is a puppy at 6 months. We feel our pets could not be in better hands during all stages of their life. We also take advantage of their Wellness Plan which sends flea and worm treatment to our door and gives us free vet consults for a monthly fee. It is a small price to pay for piece of mind. All staff have seen us at our happiest when things are going well and at our worst when our dog Hagrid had to be put down and at all times they have been caring, professional and courteous. Amazing people and would recommend this practice to any animal lovers out there!

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    • Vetwest Animal Hospital – Canning Vale

      We sure do know the Spann Furkids very well and always look forward to seeing you guys 🙂 Hagrid certainly made a huge impression on us here at the clinic over his many years and is one of the special patients we still talk about. Thanks so much for letting us knowyou appreciate us – we appreciate you right back 🙂 Many Thanks – The Vetwest CV team xo

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  • Alan Thompson
    Reviewed on Google

    Doctors, nurses and support staff at Vetwest Canning Vale are absolutely brilliant. Our dog is a difficult old man but they are always so good with him.

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    • Vetwest Animal Hospital – Canning Vale

      Thanks Alan! What wonderful feedback for our team. Thanks so much for taking the time to let us know. Those difficult old men need a bit of love too 😉 All the Best – The Vetwest Canning Vale Team

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  • John Dash
    Reviewed on Google

    Thank you to all the staff at Cannington that helped us this morning- Saturday morning 21/11/20. It was the hardest decision to let our boy Darcy go but they professional and understanding staff guided us the the heart ache. Thank you so much.

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    • Vetwest Animal Hospital – Canning Vale

      Hi John – we are so sorry for the loss of your sweet boy, but honored to be able to support you through what we know was a difficult decision. Thank you so much for taking the time to let us know what this meant to you – it means so much to us. Thinking of you all – The Vetwest Canning Vale Team.

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  • Phil Shepley
    Reviewed on Google

    We did puppy training with Brad, he was fantastic! Highly recommend. He took the time to help us with all of our questions and worries. Please pass on our thanks to Brad!

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  • Natalie McQueen
    Reviewed on Google

    All of the staff are very friendly and helpful. They take great care of both my dogs and are very caring and understanding.

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    • Vetwest Animal Hospital – Canning Vale

      Thanks Natalie 🙂 We are so glad you are have had such great experiences at our hospital with your furbabies. Kindest Regards – The Vetwest Canning Vale Team

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  • Feronica

    This is my first time to write a review, I had a shocking experience when our dog was attacked by a bigger dog and left him passed out on the footpath during our morning walk.
    Vet Marilyn did an amazing job for our dog’s emergency surgery and recovery process. All the staff Vetwest Canning Vale are very caring to our dog (special thanks to Nurse Danielle who was with him throughout the surgery and also thank you Nurse Emma for your loving care for our dog). Our dog has made such an incredible fast recovery considering the injury he had, thank you so much Vetwest Canning Vale.

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  • Elroy Basnayake
    Reviewed on Google

    amazing staff and knowledgeable. My fur babies are in good hands.

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  • Darren Lyons
    Reviewed on Google

    Fantastic friendly staff and very professional on all levels.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Darren. Thanks so much for taking the time to let us know you are a happy client of Vetwest 🙂 We really appreciate your feedback. Kind Regards – The Vetwest Canning Vale Team.

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  • Ciara Starling
    Reviewed on Google

    This is the best vet clinic I’ve ever been to! The clinic itself is always spotless and everyone there treats my cat Merlin with the utmost care. Dr Fiona is incredible – she has diagnosed and treated Merlin with a condition that isn’t the easiest thing to manage, but her knowledge has helped get him back to normal, all while trying to keep the costs as low as possible. She is definitely the friendliest, most welcoming vet we’ve ever been to and I’m extremely grateful for her.

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    • Vetwest Animal Hospital – Canning Vale

      Thank you for such wonderful feedback. Dr Fi and the team are thrilled to hear Merlin is doing well. Kindest Regards, The Vetwest Canning Vale Team 🙂

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  • Cassy Pearson
    Reviewed on Google

    I drive an hour and a half round trip to visit this VET because they are all round amazing. From the VETS I have seen Fleur and Marilyn, to the ladies I have spoken with on the phone to the lovely ladies at reception, there has been nothing but care and love. My dog is a nutcase and they are so accommodating. Thank you !

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    • Vetwest Animal Hospital – Canning Vale

      Hi Cassy. Thank you so much for taking the time to give such wonderful feedback about your experience with us. We are lucky to have such appreciative clients as yourself and look forward to your next visit. Many Thanks – The Vetwest Canning Vale Team

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  • anne hambley
    Reviewed on Google

    My fur baby has been coming to Vetwest since he was 8 months old. Simba is now 15. They are very knowledgeable, respectful & understanding. You & your beloved pet are definitely taken care of. Thankyou & keep up the wonderful work.
    Anne & Simba

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  • steve salamon
    Reviewed on Google

    Marilyn is a fabulous vet. Has been excellent monitoring and improving iur cat Vogues wellbeing

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  • Look I
    Reviewed on Google

    The whole team are wonderful when I had my cat there. They listen to our request to help my cat out.

    They left a good gesture sending a card to me, when my cat passed away. It meant a lot.

    I would like to thank everyone at vetwest canning vale 🙂

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  • Codi Davies
    Reviewed on Google

    Honestly, friendliest team and really helpful for the entire time I was there. Very informative and more then happy to talk pricing, options and go through how different things work and why they would suit. Vet was very professional and caring and really put the effort in to see what was wrong and what we could look into doing about the issue.

    The team was so friendly that at one point a different vet walked in and she had the wrong room. But she stopped to say hello and give my dog a cuddle and ask what was wrong and then went about her business. There was even brochures on specialists and recommendations outside of their practice on things that would be helpful to my dog as well.

    Just completely blown away – would 100% recommend.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Codi – What a lovely review 🙂 Thank you so much for taking the time to share your experience at our clinic. We look forward to your next visit! Kind Regards, The Vetwest Canning Vale Team.

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  • Elaine Burrows
    Reviewed on Google

    Always a friendly helpful team
    Thanks so much for looking after my little girl 🙂

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    • Vetwest Animal Hospital – Canning Vale

      Hi Elaine. We are so glad Jazz is feeling better! She is such a sweetie 🙂 Thanks so much for the lovely feedback. Kind Regards All The Staff @ Vetwest Canning Vale.

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  • Kathy Brass
    Reviewed on Google

    A huge and heartfelt thank you to the wonderful team at Vetwest Canning Vale. Since our beautiful little Cavoodle was attacked a number of weeks ago, and left with quite extensive wounds, we have been looked after exceptionally well. I do not believe Bella would be recovering nearly as well or as quickly as she is without the level of genuine care and concern she has been shown here. Add to this the wonderful way we as a family have been treated and it can only be described as a truly positive experience during what has been a very stressful time. My 11 year old daughter, who witnessed the attack and felt quite traumatised by it, is particularly grateful for how lovely everyone has been to her and how well the staff explained everything they were doing to help her best friend. 😊

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    • Vetwest Animal Hospital – Canning Vale

      Hi Brass Family. 🙂 Bella has made such a big impression on all of us here at Vetwest – she is such a trooper with everything she has been through. We have been absolutely thrilled watching her get better and better each week and heal from her ordeal. She is just a sweetheart! Thank you as well for the lovely Xmas gifts! Kind Regards – All the staff at Vetwest Canning Vale. 🙂

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  • Raquel Moreth
    Reviewed on Google

    Great service.
    The staff is fantastic.

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    • Vetwest Animal Hospital – Canning Vale

      Thank you very much for the lovely feedback – Kind Regards The staff at Vetwest Canning Vale.

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  • Donna Jenkins
    Reviewed on Google

    I have never in my life had a more terrible experience at a Vet.
    I took my boxer who is 20kgs in weight in as she suffers from Pancreatitis. My usual vet was not open, and my pup was showing signs of a flare up (ongoing condition). I had a consult with the vet and explained her condition and what treatment my vet usually used which was always effective. Although my pup was uncomfortable she was wagging her tail and happy.
    After trying to sell me a quote of over 690 dollars of medical treatment, I declined and asked again for them to administer what my dog had been given in the past for her flare ups. This was agreed upon and then they went ahead and gave her a shot of methadone and an anti nausea shot, which was not agreed upon but was what I had been charged for on my invoice.
    I took my dog home and immediately knew something had gone terribly wrong, I checked my invoice and saw what they had given her. My dog at this stage, a three year old boxer could not even walk and was losing fluid like I have never seen before from her mouth. She then lost all control of her bowel and literally fell sideways on my tiles. I picked her up and took her straight back down there and demanded to see the vet. By this stage I was absolutely terrified. A nurse took her out the back and told me that they would get the vet to have another look at her. The vet then came back in and stated that she did not know my dog had never had methadone (nor did she ask, as we had never agreed to that pain relief) and that she was sorry. My pup again who was brought in initially, happy but uncomfortable was now very sick due to the drugs that had been administered to her at Vet West Canning Vale. My boxer spent five hours then at the hospital getting the IV fluids that she had lost throughout the ordeal, pumped back into her body. This is an absolute disgrace and anyone that has a dog and loves them with all their heart would agree an absolute nightmare. I would advise you all to use anyone other than this Vet if your own Vet is not open on a Sunday. It was a terrible experience for myself and I can only imagine what my poor little pup must have gone through. I believe all of this could have been avoided, had they of just listened to me on what had previously worked for my dog on all other occasions regarding her condition

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    • Vetwest Animal Hospital – Canning Vale

      Hi Donna
      Thank you for your feedback. We understand that seeing your beautiful girl Toffee experience this rare side effect must have been very distressing for you. The vet and nursing team on the day was dedicated to getting her well again after this event, and, after our head veterinarian has reached to you we are very glad to hear she has made a speedy recovery.
      Thank you for your feedback. It gives us an opportunity to address your concerns and to improve our services in the future.

      All the best,
      The Healthcare Team
      Vetwest Animal Hospitals

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  • Abigail Cocken
    Reviewed on Google

    We came in there knowing it was going to be a rough visit, and vet west were nothing but understanding and empathetic. Every staff member made us feel welcomed and helped as we said good bye to our cat Socks. Thankyou

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  • Phill Theunissen
    Reviewed on Google

    Staff and service is awesome

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  • Sandra Savage
    Reviewed on Google

    I’m surprised to read people’s reviews & complaints with costs. I find you get what you pay for & that is excellent customer service, I actually feel like all the staff & vets do care about my dogs health & well being. I have always found them all understanding & caring. I have taken my pets to vet west Canningvale for 10+ years & wouldn’t want them to go anywhere else. I have other vets closer to where I live now but choose to drive that bit further for the service I get.

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  • Dinali David
    Reviewed on Google

    Staff who genuinely love animals, friendly and customer focused service, great value with their care plan options, free nail clippings and affordable training classes. Love this place!

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    • Vetwest Animal Hospital – Canning Vale

      What great feedback! Thank you for your kind words Dinali, we appreciate it. From Sandy and the team at Vetwest Canning Vale

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  • John Barron
    Reviewed on Google

    Caring people that helped us in a most difficult time. RIP Rupert.

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    • Vetwest Animal Hospital – Canning Vale

      Hi John, thank you for taking the time to leave your feedback. May Rupert rest in peace.

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  • Jacinta Screaigh
    Reviewed on Google

    I recieved the worst customer service ever. When entering the clinic no one even got up from the desk to great me or my pet. The staff did not know my pets name, I was asked to weigh my pet and still no one got up from behind the desk to check the weight they just remained seated and waiting for me to tell them the weight. I was extremely disheartened and felt my pet recieved the worst care. I will not be coming back.

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  • chris kell
    Reviewed on Google

    Dr Marilyn and the team of nurses at Vetwest Canningvale are fantastic! I would definitely recommend their services.

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    • Vetwest Animal Hospital – Canning Vale

      Thanks so much for leaving your review Chris, we appreciate it! Have a wonderful Xmas and New Years from all the team at Vetwest Canning Vale

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  • Nancy VINER
    Reviewed on Google

    I had one very floppy sick kitty yesterday, the staff there were unbelievable and he is back to his normal crazy self today. Thank you all so much for being amazing. Truly grateful x

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  • Kylie de Rozario
    Reviewed on Google

    Their charges are astronomical. Especially when other vets are way cheaper and do just as good a job. Never again.

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  • Kevin deRozario
    Reviewed on Google

    Charges double the amount than other vets
    Will never go back to vetwest

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  • aw mancini
    Reviewed on Google

    Today I had to make the painful decision to send my beloved 15 year old border collie Tyson over the rainbow bridge.

    The staff were so compassionate and understanding. and let me have all the time I needed with him. They were so gentle with my boy.

    Thank you so much to lovely ladies who helped me through this, cried with me and genuinely cared.

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  • Christepher Denis
    Reviewed on Google

    Good

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    • Vetwest Animal Hospital – Canning Vale

      Hi Christepher, thank you for leaving your feedback. All the best, the team at Vetwest Canning Vale

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  • Jodee Wearne
    Reviewed on Google

    Our Harry is in the best possible hands

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  • tony anthony
    Reviewed on Google

    Great service

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  • Daniel Daniel
    Reviewed on Google

    Always kind to pets and me and efficient

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    • Vetwest Animal Hospital – Canning Vale

      Thank you Daniel. We appreciate your support.

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  • Adam Tombs
    Reviewed on Google

    The best Vet experience I have had. Professional and friendly staff.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Adam, thanks so much for taking to the time to leave your feedback! We hope you have a lovely week. All the best, the team at Vetwest Canning Vale

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  • Di Mancino
    Reviewed on Google

    All staff very thoughtful and kind when our 14y Spoodle became ill with kidney disease and we eventually stopped her suffering. Dr Ruth Lin explained and wrote it down for us too, so very kind and gave us plenty of time for our goodbyes. Thank you to all of them.

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  • Maureen Goodall
    Reviewed on Google

    Thank you to the lovely staff at Vet West Canning Vale. Our 16year old cat finally lost her battle with a tumor today and we had to have her put to sleep. The kind understanding of the staff as they eased her passing was just wonderful.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Maureen, thank you for taking the time to leave your feedback. We are so sorry for the loss of Indi and hope you and the family are doing ok. Thank you for entrusting us with her care. All the best, the team at Vetwest Canning Vale

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  • Kaytlin Grey
    Reviewed on Google

    Hands down the best vet clinic

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  • Anita
    Reviewed on Google

    Lots of parking. Great, friendly clinic.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Anita, thanks so much for your 5 stars and kind words 🙂 We appreciate it. The team at Vetwest Canning Vale

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  • Btrain Adams
    Reviewed on Google

    very clean

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    • Vetwest Animal Hospital – Canning Vale

      Thanks for your rating Btrain! All the best, the team at Vetwest Canning Vale

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  • Howard Alford
    Reviewed on Google

    Friendly and helpful team.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Howard, thanks so much for leaving your feedback! Sorry for our late reply. All the best, the team at Vetwest Canning Vale

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  • Josh Brown
    Reviewed on Google

    Took our dog to Vetwest Canning Vale following a choking episode. The staff were amazing, took great care of him. Highly recommend Vetwest Canning Vale.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Josh, thanks a lot for leaving your feedback! We hope your dog is doing well. Have a great day, the team at Vetwest Canning Vale

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  • Gaina Higginson
    Reviewed on Google

    Fantastic place that genuinely care about your pets. Felt so relieved my little girl was in such good hands. Highly recommend to everyone.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Gaina, Thank you so much for taking the time to leave your lovely feedback. We really appreciate it! Have a great week, the team at Vetwest Canning Vale

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  • Maleny Jacobs
    Reviewed on Google

    They are so friendly and my dog is happy to come here for check ups.

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  • Jan & Andrea Profant
    Reviewed on Google

    Amazing vet, great service!

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    • Vetwest Animal Hospital – Canning Vale

      Hi Jan and Andrea, Sorry for the late reply (we somehow only just saw this). Thank you very much for leaving your feedback! All the best, the team at Vetwest Canning Vale

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  • Maria Peres
    Reviewed on Google

    Took my toy poodle Ziggy. Found the staff very helpful. Ziggy had his vaccinations and they also clipped his nails for me.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Maria, thank you for your feedback and rating. We hope Ziggy is doing well 🙂 Thank you and kind regards, the team at Vetwest Canning Vale

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  • Christie Molinaroli
    Reviewed on Google

    The team here are really friendly and the vets are lovely and really care about the fur kids

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    • Vetwest Animal Hospital – Canning Vale

      Hi Christie, thanks so much for taking the time to leave your feedback and kind words 🙂 We hope you have a great day! Kind regards, the team at Vetwest Canning Vale

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  • Nae Ditchburn
    Reviewed on Google

    The most and important service I got today at vet west, I called up and explaining how my pet was and pretty much could get in asap. Best service and the most friendly and hart warm staff at vetwest canningvale. My self and my partner are very happy and thankyou for treating my pet and looking after her. Will definitely be back. Thank you to rebecca and the staff at the front desk.

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  • Cas Thomas
    Reviewed on Google

    Always friendly and they truly care about your furry family members

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    • Vetwest Animal Hospital – Canning Vale

      Hi Cas, thanks for taking the time to leave your kind words and rating! Kind regards, the team at Vetwest Canning Vale

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  • Vicky Healy
    Reviewed on Google

    Nice people to talk to

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    • Vetwest Animal Hospital – Canning Vale

      Hi Vicky, thank you for taking the time to leave your feedback about your experience with us. Kind regards, the team at Vetwest Canning Vale

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  • Claire B
    Reviewed on Google

    Really friendly and helpful staff

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  • Jan Profant
    Reviewed on Google

    Amazing Vet. Highly recommended

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    • Vetwest Animal Hospital – Canning Vale

      Thank you Jan, we appreciate your kind words. Have a great day

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  • Jayden Mews
    Reviewed on Google

    Very helpful and friendly vets.

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    • Vetwest Animal Hospital – Canning Vale

      Hey Jayden, thanks for the kind review 🙂 I will make sure to pass on your feedback to the team! Kind regards, Luke and the team at Vetwest

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  • Marian Richardson
    Reviewed on Google

    The only disappointing aspect of using Vetwest in Canningvale, while we live nearby, is that the phone number 9404- is situated at a north of river telephone exchange. Therefore all our phone calls are treated as National phone calls charged at a higher rate than local calls. For instance an 8 minute call to Vetwest in Canningvale is $3.00, when we live not 5 minutes away from surgery.
    The service at the surgery is excellent.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Marian,
      Thank you for taking the time to leave your feedback, it is great to hear that you have been pleased with our service.
      I will pass on your comments regarding the call situation to our IT team.
      Please let me know if there is anything further I can help you with.
      Kind regards, Luke

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  • Lara Perkins
    Reviewed on Google

    The nicest caring staff.

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    • Vetwest Animal Hospital – Canning Vale

      Hi Lara, Thank you so much for taking the time to write a review, and for entrusting the care of your pet to us. We will be sure to pass on your kind words to the team. Kind Regards from the team at Vetwest Animal Hospitals

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  • Tony Hunt
    Reviewed on Google

    Always been a reliable and simple experience. The annual care plans are useful to have monthly treatments for fleas and worms mailed out.

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  • 8771100
    Reviewed on Google

    Great service and friendly staffs . Would be handy if they have online booking 🙂

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  • Tully Kops
    Reviewed on Google

    Great staff we trust this vet

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    • Vetwest Animal Hospital – Canning Vale

      Hi Tully,
      Thank you so much for taking the time to leave us a review, and for entrusting your pet to our care.
      We will pass your kind words onto the team at Canning Vale,
      Kind Regards from the Team at Vetwest Animal Hospitals.

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  • Kate Sloss
    Reviewed on Google

    Friendly and highly skilled staff, open 7 days and can take out a wellness plan that makes everything stress free at times of crisis. Great.

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  • Mariecat D
    Reviewed on Google

    I highly recommend this clinic.
    Vets and other staff are all nice and friendly.
    And they find the problems of animals very quick.

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Rating

Business ID: 14558

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