Dog Wash Cafe is featured on The Pet Community as a trusted provider of grooming services.
Dog Wash Cafe Contact Information and Customer Reviews
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Reviews (47)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Dog Wash Cafe has made quite an impression on its clientele, with many praising the friendly and professional service provided by Brooke, Daniel and their team. The duo's approach to pet care is lauded, with customers applauding their ability to make even the most anxious pets feel at ease. The cafe's grooming services are a hit, with clients sharing that their pets always leave looking and smelling fantastic. The variety of treats and accessories on offer is also appreciated. A few customers have expressed dissatisfaction, but the overwhelming majority seem to find the Dog Wash Cafe to be a trustworthy and top-notch establishment. They are highly recommended by customers for their exceptional grooming and bathing services, and their commitment to delivering great customer service.
Last Updated: 19/10/2023
Jenni Gormley
Very happy with the way Brooke and Daniel treat both Dolly and me. My puppy comes home looking absolutely gorgeous.
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Drew Graham
The only place Daisy will let her cut her nails. These guys are great! 👍
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deidre hodges
Brooke and Daniel are the best ever My Lucy loves going there and I love the way they do her coat ! She never wants to come home which says how great they are We have been going there for about 2 years and wouldn’t go anywhere else Thanks guys your the best ❤️
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Naomi Sheldon
Amazing service and the most lovely owners! You can tell everyone who works here is passionate about animals.
My border collie personally hates getting bathed yet whenever I bring her here she is always excited and leaves super happy and clean.
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Dog Wash Cafe
Thank you Naomi !! Its nice to be appreciated.
Helpful ReviewTamika Ettingshausen
Highly recommend the Dog Wash to anyone and everyone!! The care they take with your pet is above and beyond. I have been bringing my spoodle for years and they do a professional and immaculate groom every time. Brooke and Daniel give the best customer service and I always feel confident my pup will be safe and cared for in their hands. 10/10 love this place!
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Dog Wash Cafe
Thank you Tamika, always a pleasure to look after you guys
Helpful ReviewAlex Grossett
Our anxious Briard is always treated with such care when we bring him in and he comes out looking fantastic
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Gizelle Hayne
Always attentive & ready to help in any way. Keep up good work guys.
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mariah roberts
The best place! Our puppy always enjoys herself and comes home smelling great. I also love the variety of treats they sell. Not really for the full groom, but great for a wash and cleanup between big grooms.
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George Athanasakis
Great Service and very good with My little Guy.
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Alan Taylor
Took our puppy to them for the first time so they could correct a bad grooming by another business. So happy with the service and the caring attitude of owners and staff. Highly recommend
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Dan Abbott
I’ve been taking my Spoodle here for at least 7 years now and I always leave feeling happy with the professional service they provide, I think my dog does too.
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MV. V1X3N
Best groomers in the shire
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Julie Goganovski
Highly recommend for bathing grooming and they have fresh dog food and accessories.
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Natasha Rae
Friendly, fast and great hair cut!
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Jake Smith
Went in to get my dog groomed before Christmas. After I left with my dog, I overheard from outside the two owners saying how crazy I am with how I am towards my puppy. Then when I got home I found two cuts on my dogs belly and groin area. Which they did not tell me about! Will not be going back!
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Nick Kelly
Clearly run for profit not love of animals
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Dana
Daniel and Brooke are the most compassionate dog people I’ve ever met! Nothing is a problem and they are always happy to share some advice. Daniel is the reason my fur baby loves the place, she use to hate it before Daniel got her to relax and love being bathed!
Helpful ReviewMy fur baby can’t control her excitement when we pull into their car park and when she sees Brooke or Daniel, she gets even more excited!
This is the only place I will take my baby to be washed!
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mike s
Brooke and her team are so friendly and obliging. Our puppy came out looking amazing and he was so happy and comfortable there. He was very well looked after. They are amazing and highly recommended 10/10
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Cheyne
Great customer service.
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Deborah French
highly recommended
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Amanda Robinson
I discovered this place a year ago. And every week I take my puppy for a wash & blow dry. Daniel & Brooke are so friendly, nothing is a bother to them and my puppy gets treated like royalty and comes out looking happy clean and fresh! You guys run a terrific business and certainly make it easy for us & our furry kids. Thank you and keep up this great service !! 🐾
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Ann Woodhouse
We always bring our dogs here because the staff are so lovely and do a fantastic job. I would highly recommend it to anyone.
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David Peterson
Always polite and helpful and results excellent
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Dean Owsnett
Awesome spot for the pup. Nice team and great to deal with.
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Nathan Thomsett
Amazing service. Great job everytime!
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Ernesto Lemos
Great service. No booking needed fos wash and dry, good price too. People there seem to love our furry babies. Will return for sure and recomend
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Luke Nilson
Amazing service. The owners are super friendly as are all the workers. The value for money is fantastic. Easily the best place to go in the Sutherland Shire.
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Joelle Smith
Always do a fantastic job with Murphy and love the puppy daycare for a play either before or after a wash
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Ryan McMahon
Great results and friendly staff
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J C
Awesome dog wash. We always go here and they do an amazing job and love the dogs. They never cut our dog to much or leave to much, just great service should give it a try.
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Kieren McNally
They love my dog and he loves them. They are always booked out for grooming with good reason. Although, Coopie has never been knocked back for a walk-in wash, nail trim and minor trim… ie: face or butt.
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Kylie Robb
My dog loves Daniel and his professional team. Would recommend!
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UNIC SYD
Really disappointed with the ‘service’
Helpful ReviewMy dog’s face area was not cleaned at all.
There are a lot of small grass remaining in my dog’s fur.
Won’t go again
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Natalia Semenovsky
Great place to wash and make up your pet. Very friendly and caring staff!
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Naomi White
I have been coming here for the past year and absolutely love this place. So easy , so friendly and our retriever comes home happy and smelling beautiful. Lovely people. Love your work. I tell everyone at the dog park about you!!
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C Elios
They really look after my fur baby
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Scott Edmonds
Great business, super friendly staff . They go above and beyond to look after my 2 year old British. We get a wash, nails trimmed . Daycare . He loves it 🐶 Nice work on the renovations 👍
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Hristina Mazz
My dog had the Furminator wash here, and i loved the result. Her hair shedding was very limited after the wash. I will definitely go back again!
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Tori Collins
I used to bring my dog here a lot for a wash and to get her nails clipped, I actually stopped going because I was told to wait at the front while she got her nails clipped it wasn’t until i looked to the back and saw one employee clipping her nails whilst the other lady held her in a headlock whilst smacking my dog in the face. I was left in Shock as I watched my dog receive the greatest neglect in their life. I am absolutely disatisfied with the service received. If there was an option to give a zero star rating, Believe me I’d be hitting that button harder than the smacks recieved by my dog. Trust me, it makes domestic violence look like a game of 44 homes. All jokes aside, this is a true story, and you’d never see me or my beloved pug back here again.
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Andrew Allport
Always pleasant to deal with.
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Judy Carroll
Never going back. Morning staff fabulous, afternoon staff extremely rude and unprofessional.
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Austin Brooks
Happily exhausted and neatly groomed four legged family member every time. Highly recommend.
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Leanne bemrose
Cannot cut dogs nails. Cut my dogs nail off.
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Shaun Johnson
Rude, unprofessional staff. Avoid this place there are cheaper/better options around
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Stephen Masters
We have come to the Dog Wash Cafe for years now and can honestly say this is the best dog grooming salon we have ever been to. Our dog is not an easy customer and we are fully aware of that, but all the staff have been nothing but supportive and lovely about her mischievous and sometimes really difficult behaviour. We will keep coming back. The treatments and haircuts are the best in the business.
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Sara Grasso
Amazing and professional. My puppy came home so relaxed and happy. think he is missing all his friends at dog wash cafe. Highly recommended Thank you.
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Tim Goodier
Worst dog groomers ever. Took my dog there for the first and last time. They completely butchered his hair – he had missing chunks and his mane was jagged all the way round. I paid $70 for this terrible cut which i could have done at home (i sometimes cut his hair when i have time). i would not recommend this joint to anyone!
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Business ID: 2227
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