Petbarn Casula believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.
We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.
We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.
So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.
Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!
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Reviews (91)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
The general consensus among customers is that Petbarn Casula offers a great range of quality products, and the staff are knowledgeable and super helpful. From fish to reptiles, dogs to cats, they have a multitude of products to cater to all your pet's needs. Customers rave about the excellent customer service, particularly praising an employee named Adam for his detailed advice and patience. They also appreciate the store's additional services, such as free fish tank water testing. While a few customers have mentioned longer wait times and pricing concerns, this has often been offset by the value they receive from the good discounts and bonus services such as free dog washes. Despite a single issue with fish health, Petbarn Casula is generally loved by pets and their owners alike.
Last Updated: 25/10/2023
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Business ID: 15132
shahil Khan
Great store awesome products, prices and the staff are super helpful
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Matthew W
Great range of products
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ANMISTIK 27192316
Thank you to such a great customer service it is always good to go to petbarn my dog got good discounts
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Caroline Takla
Not friendly Staff. Long wait to get a service.
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Kevin Phelps
All good
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Josh La Porta
Great service and good experience
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Hasan Rahman
Friendly staff.
Plenty of products for your pets from fish, cats, dogs and reptiles too
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Ingrid Bartrop
Super helpful staff. My favourite pet supply store in the area. Free fish tank water testing was great. Lots of great advice for my pets and good prices.
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Tricia Manaloto
I was looking for a flea treatment medication for my dogs and Adam was very helpful, had great customer service and was very knowledgable about each product. He would refer the products based on his personal experience, and they worked really well. He was very patient with me since I had a lot of questions.
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Adam Sunderland
Prices are high (as to be expected – its Petbarn), but the staff are fantastic and very helpful – keen to answer any questions and give help when needed.
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