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Here's a summary of the most recent reviews on The Pet Community Albany Veterinary Hospital has garnered a reputation for their compassionate and efficient staff, receiving high praise from pet owners for their exceptional care and service. Customers have highlighted the ease of securing appointments and the hospital's proactive communication, especially during stressful times such as a pet's illness or surgery. While there was a mention of a miscommunication regarding a grooming appointment, the overwhelming majority of feedback celebrates the hospital's dedication to both pets and their owners, with particular commendation for their treatment of animals with various medical issues, including emergency situations. The caring nature of the staff, coupled with their professionalism, has made Albany Veterinary Hospital a highly recommended choice for pet care, underlined by their ability to deliver comforting experiences even in the hardest of times. Last Updated: 05/02/2024
Tegan O'Neill
Reviewed on Google
Lovely caring staff. Quick to get appointments.
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Shaun Roddy
Reviewed on Google
We have used Malcom at Albany Vetinary Hospital for a few years, both cat & dog. Treating our cat for an unknown paralysis, believed to be struck by a car. Also, treating our dog during her pregenacies & health checks.
The staff were kind, sympathetic & offered great professional care to both our beloved pets.
Highly recommended 5⭐️ treatment & service.
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Sylvia Ryall
Reviewed on Google
I found all the staff to be efficient and very compassionate when our cat was unwell and spent a couple of days in hospital.
It was wonderful to be updated twice a day, more than I expected!
Update.
Unfortunately, a few days after I posted this review our beautiful, gentle boy had to be put to sleep. He wasn’t an old cat so it was very unexpected. Engela and her staff were wonderfully empathetic and understanding, making this experience a little easier. Thank you to the Albany Vet Hospital.
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Shannon Weir
Reviewed on Google
Friendly staff
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Yvonne Joyce
Reviewed on Google
We attended the Albany Vet hospital today, to have a suture line checked on our 7mth old spoodle, and to have him groomed for the first time. We had per telephone when making the appointment , that our pup may need sedated for his first grooming, as he has been rather anxious lately. We were never told to fast him prior to visit, and had given him breakfast. The vet nurse said they could therefore not groom him, and she did not check his suture line as we requested. We think the lack of communication and service was very poor.
We are very disappointed.
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kay c
Reviewed on Google
Very caring staff, staff tried to reassure my little pooch,
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Stuart Ion
Reviewed on Google
Very friendly and helpful service
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Teresa Teal
Reviewed on Google
Very caring and friendly staff. Have helped our fur baby with her multiple medical issues.
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Kara Matters
Reviewed on Google
Always excellent care, kindness and compassion from all staff. This is especially important as I have an anxious old kitty who needs a little extra love to get things done at the vet. All three of our fur babies are signed up here for their regular checkups and vaccinations. Thank you to everyone at Albany Veterinary Hospital for making our trips as pain free, stress free and comfortable as possible.
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Tegan O'Neill
Lovely caring staff. Quick to get appointments.
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Shaun Roddy
We have used Malcom at Albany Vetinary Hospital for a few years, both cat & dog. Treating our cat for an unknown paralysis, believed to be struck by a car. Also, treating our dog during her pregenacies & health checks.
The staff were kind, sympathetic & offered great professional care to both our beloved pets.
Highly recommended 5⭐️ treatment & service.
Share this review:
Sylvia Ryall
I found all the staff to be efficient and very compassionate when our cat was unwell and spent a couple of days in hospital.
It was wonderful to be updated twice a day, more than I expected!
Update.
Unfortunately, a few days after I posted this review our beautiful, gentle boy had to be put to sleep. He wasn’t an old cat so it was very unexpected. Engela and her staff were wonderfully empathetic and understanding, making this experience a little easier. Thank you to the Albany Vet Hospital.
Share this review:
Shannon Weir
Friendly staff
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Yvonne Joyce
We attended the Albany Vet hospital today, to have a suture line checked on our 7mth old spoodle, and to have him groomed for the first time. We had per telephone when making the appointment , that our pup may need sedated for his first grooming, as he has been rather anxious lately. We were never told to fast him prior to visit, and had given him breakfast. The vet nurse said they could therefore not groom him, and she did not check his suture line as we requested. We think the lack of communication and service was very poor.
We are very disappointed.
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kay c
Very caring staff, staff tried to reassure my little pooch,
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Stuart Ion
Very friendly and helpful service
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Teresa Teal
Very caring and friendly staff. Have helped our fur baby with her multiple medical issues.
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Kara Matters
Always excellent care, kindness and compassion from all staff. This is especially important as I have an anxious old kitty who needs a little extra love to get things done at the vet. All three of our fur babies are signed up here for their regular checkups and vaccinations. Thank you to everyone at Albany Veterinary Hospital for making our trips as pain free, stress free and comfortable as possible.
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Matt H
Friendly staff with good advice
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