Vetwest Animal Hospitals is featured on The Pet Community as a trusted provider of vet services.
Vetwest Animal Hospitals Contact Information and Customer Reviews
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Linley Holding
Lovely staff and very good with our dane who isn’t a people or other dog friendly.
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robyn clark
Great customer sevice by Natalie My cat who is extremely difficult was handled gentlyand with respect. Gina the vet very helpful and understanding. Both a credit to their profession
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Rosy Mae
Such a wonderful place I had Georgia today she is such a lovely caring empathetic person towards my furbaby highly recommend! Thankyou
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Vetwest Animal Hospitals
Thank you so much for your kind words, Rosy. We really appreciate you taking the time to share your experience with us. So glad that Georgina was able to show you how much we care.
All the best,
Vetwest Animal Hospitals Ellenbrook
Helpful ReviewBeth Wilkinson
Thank you so much for taking the time with my boy and helping us create a positive experience for him!
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Vetwest Animal Hospitals
Thanks a lot for leaving your feedback Beth, we appreciate it! It is so important that we try to make our pets experiences as stress free as possible. From all the team at Vetwest Animal Hospitals Ellenbrook
Helpful ReviewBill Taiki
They care with empathy to match
Helpful ReviewThe woman vet there was first class and addressed the situation with all the care in the world for me as a owner and my dog of 11 years
Wonderful people true and honest
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Vetwest Animal Hospitals
Hi Bill, thank you very much for taking the time to leave your review. We are honoured to help you in your unique situation to help ease your burden a little. From all the team at Vetwest Animal Hospitals Ellenbrook
Helpful ReviewN8TE
Used to be great. Been with for 2 years+ . Has been poor last few visits. After researching im cancelling both plans and taking my boys to another vet. The male vet seemed more interested in us than the dogs. Gave little advice and seemed to be guessing. We pay 2 monthly plans and still 1 visit costs 150 dollars. Girls at desk are nice but for my dogs i need to go elsewhere.
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Vetwest Animal Hospitals
Hi N8te , thank you for taking the time to provide your feedback. We are sincerely concerned, that your recent experiences were not up to our usual standard. We apologise and would love the opportunity to see how we can improve. Unfortunately I cannot locate your file from the information in your review, please would you kindly contact us on (08) 9404 1180. Warm regards, Vetwest Animal Hospitals Ellenbrook
Helpful ReviewSuzanne Perry
Fantastic, friendly super accommodating staff. The practise manager and vet Natasha are two of the nicest people you will ever meet and both clearly care about you and your pet needs. Love you guys and cannot recommend you highly enough.
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Vetwest Animal Hospitals
We love seeing your smiling face as well Suzanne. Thank you for your wonderful words. We really do care.
Helpful ReviewAdmin aussie
Fantastic service from Georgina Yeo for my poorly cat Foxy. 10/10
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Ryan pergoloni
Thank for caring for our German Shepherd recently and being so responsive to an issue in his abdomen. Your quick thinking and surgery help save our boys life. HE is recovering well now with some very neat surgical work. Thank you from our whole family and from Brax.
The PERGOLONI FAMILY
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Natasha Zarb
Lovely big waiting room, with a separate section for dogs & cats. Staff were lovely. Natasha, the veterinarian, is wonderful and has such a loving, caring nature when dealing with your furry friends. Highly recommend Natasha & Vetwest Ellenbrook 😊
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Vetwest Animal Hospitals
Hi Natasha, thank you so much for your kind words. We loved meeting you and Gypsy. Have a lovely Chrissy and New year. The team at Vetwest Ellenbrook
Helpful ReviewCheryl Woodgate
Really a fantastic team professional and caring I took my dog for a check over as he had an upset tummy over the weekend and they had an appointment available had a look over him took his temperature which was up and he had lost some weight so they suggested further investigations so had a blood test and his blood count was down and he was anemic had some ultrasound and everyone worst nightmare a mass on the ultrasound further xrays and ultrasound revealed a large mass in the spleen and it was bleeding out which was the cause for the anemia we were kept in the picture all the way along and had to make some massive decisions but with the knowledge and information of the staff my boy had surgery to remove the mass it was a huge cancer and had they not took the time to check him over he definitely would not be with us today
Helpful ReviewSo grateful for there patience understanding and professionalism
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Vetwest Animal Hospitals
Thank you for your lovely words Cheryl. We are all so very happy to see Diesel acting more like his fiesty self these days. We love being ale to make a difference to such a special family member. Thank you so much for our chocies too. The team at Vetwest Ellenbrook.
Helpful Reviewmitchell brown
Took our dog there to have her examined vet seem unwilling to investigate the reason we booked further near $200 bill for a less than 5 minute consult is outrageous and wouldn’t not recommend.
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Shirley Ward
Wonderful caring and efficient staff at Vetwest Ellenbrook.
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Vetwest Animal Hospitals
Hi Shirley, thank you very much for taking the time to leave your review. We are so happy to have helped look after Shelby. She is a lovely girl.
Helpful ReviewJohn Milsom
Unbelievable excuses for high prices
Helpful ReviewI was quoted $1000 to put no more than 3 stitches in my dogs ear, Yes you read that right $1000
I take my dog to Swan Veterinary ( use to be known as George’s) .Not only did they desex her but put stitches in her ear for $460, this included all antibiotics and pain medication
When I asked Vetwest the reason for the vast price difference, I was told “ we can’t compete with them, I know we use more equipment like a hospital than them” I then stated that Swan Vet operated on their own as Vetwest was a chain,
I am shocked that a business like Vetwest is allowed to take advantage of people when they are at times distraught over their animals welfare
I will definitely never return
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Vetwest Animal Hospitals
We are sorry you were disappointed with our standards of care and what it costs for those. We wish you all the best with Chelsea.
Helpful ReviewOscar VanWyk
Visiting Vetwest is a good experience that was unfortunately spoiled by heavily overpriced medication. We have a wellness plan and it feels like they are making up lost profit by overcharging the medication. Online vet shops like Vetnpetdirect whom we have used before charge up to a quarter of what Vetwest charged us. I guess they can charge what they want as there is no similar to PBS regulation on pet medications.
Other than that a good experience. The vet was very professional and friendly.
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Jody Cameron
This has to be the best veterinary practice I have ever been to. The service from the nurses and vets for the past 5 years has always been so caring and attentive. Our gratitude and appreciation to you all.
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Vetwest Animal Hospitals
Thank you so much for your kind words, Jody. We are so happy that we are able to help people like yourself with their lovely furry family members. The team at Ellenbrook Vetwest
All the best,
Vetwest Animal Hospitals Ellenbrook
Helpful ReviewLorna Robertson Australia
The team are knowledgeable and helpful and I appreciated their professional attitude. Super friendly also. Highly recommended thank you!
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Vetwest Animal Hospitals
Hi Lorna Robertson, thank you very much for taking the time to leave your review. We really appreciate your feedback, and look forward to assisting you again. From all the team at Vetwest Animal Hospitals Ellenbrook
Helpful ReviewMonica Howroyd
Truly the most understanding and compassionate veterinary hospital I’ve ever attended. The staff make you feel like you’re family. I have animals that are difficult to take to a vet but I feel confident every time I attend. Wonderful staff and amazing service. I would highly recommend them.
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Maureen Cockman
Our Beagle ate some Ratsack. The care and particularly the followup calls over the following few days were fantastic. Thank you Team.
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Vetwest Animal Hospitals
Hi Maureen, thank you so much for your lovely review. We are so pleased that Chloe is doing well after her ratsack ordeal. The team at Vetwest Ellenbrook
Helpful ReviewKelly brittain
Our elderly cat had decided this was his last day on earth. I rang the clinic when I had got home from work and they spoke to me with such kindness and said although they had clients booked in, they said to come in and they would set us up in a private room to wait for the vet. On arrival they took us straight into a private room with a fur bed and candle burning. They showed such empathy, kindness and understanding for us and our boy. They also organised for our boy to be collected for cremation. Thank you so much for your kindness on what was a extremely sad day for us.
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Melanie
Took time to explain, tests done on the spot so we could leave with treatments. Caring. Quality advice. Upbeat, friendly and professional. Vet, nurse & receptionist all top notch. I have faith in them that if anything went wrong my dog would be in the best of hands. 12/10
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Business ID: 14560
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