The Links Pet Centre – Pet Boarding Brisbane is featured on The Pet Community as a trusted provider of training services.
The Links Pet Centre – Pet Boarding Brisbane Contact Information and Customer Reviews
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Reviews (56)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Despite some minor hiccups, The Links Pet Centre – Pet Boarding Brisbane has overwhelmingly positive reviews from pet owners. Some customers have expressed concerns about the well-being of their pets, but the majority of comments highlight the excellent care and array of services offered. Dog owners frequently mention the positive impact of the centre's training programmes, with the boot camp and obedience courses receiving particular praise. The centre's hydrotherapy and doggy daycare services are also highly regarded. The staff is commended for their friendliness, professionalism, and caring approach. However, some customers have pointed out the rather early pick-up time as a slight inconvenience. In general, the centre is highly recommended by most customers for their pets' boarding needs.
Last Updated: 20/10/2023
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Business ID: 6309
Jade
First Review
The worst place for cats (that’s my experience) in the entire Brisbane area. Our beautiful, fun loving, gentle cat returned from The Links after only 3 nights a different – wild animal😭. Ever since he’s scared of everything and everybody, the slightest sound makes him jump. If it was possible in Australia I would sue them to the ground!😈 DO NOT EVER LEAVE YOUR CAT in this disgusting, dirty place with people who don’t even like animals. P.S. We had flights in a few hours so we had no choice, if I only could read more reviews like that my cat would NOT SUFFER at their hands, we just would never go there! BEWARE!!!!
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Helen
First Review
This is my dog, Bailey’s second stay at The Links as his first was pleasant. This time, it was a total disappointment. Bailey, a golden retriever, checked into The Links with a beautiful fluffy tail (I do have video proof showing him wagging his fluffy tail when led into the retreat by a lady) but checked out with the feathery fur on his tail cut off. It was a straight cut at the tip and some cuttings was spotted around his tail. We were totally shocked seeing this and the lady who was with us didn’t know how this happened but promise she will investigate.
I sent an email requesting for an answer but there was no reply. I wrote a follow-up email on the next day and finally got a reply saying my mails had gone to their junk mailbox. I don’t believe as we have numerous emails before but it’s ok.
What’s more disappointing is the way they reply after their “investigation”. This is what they reply:
“no one has cut or touched the feathering on Bailey’s tail whilst he stayed with us. It is not something we even engage in with the animals whilst with us. The only scissors on site are kept in the office for office stationary purposes. Thank you for understanding”
What a joke! No proper investigation and not even an apology but want me to understanding this just happened unfortunately and mysteriously.
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Maddie Norton
First time boarding my dog here and first time ever boarding him.
Helpful ReviewHe was well looked after. Received an update on him which was amazing.
He came back happy as always and smelling amazing. Highly recommended
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Hayley Preston (HayPresto)
Always take such good care of our pup for doggy daycare – would recommend. Only negative would be they need pickup by 5pm which is too early for most who work.
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Sine J
Great service and friendly staff.
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Dennis Teope
1st boarding of our dog and she loves the place. She was well taken cared and she love her food. Complimentary bath is a plus our dog smells good. Highly recommended.
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sallyyypappa
Awesome place to get your doge trained. Sean is a cool dude. He is really patient as well knows his shiz when training dogs. Highly recommend the boot camp for anyone serious about their training. There is follow up sessions as well included in the cost which trains you on how to be a better handler. The links have many different services such as doggy day care, hydrotherapy and boarding etc. as well. Would recommend to all my friends and family and even recommend to people I meet at the dog park 😊🐶
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Christine Welch
Our dog loves going to The Links either on a day-to-day basis or overnight. Lots of activities on offer with very reasonable rates. The staff are caring and friendly. Highly recommend.
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Ethel Blair
I have attended The Links public Dog Obedience courses a number of times over the years. If you complete the course your pooch will definitely have improved manners and be more obedient. If you work hard in the course you will get the desired results.
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Sarthak Sharma
Great experience, also washed the dog after pool
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Michele Gallo
We always take our dogs here and they look after them as if they are their own. Highly recommended!
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Natalie Newbold
Our go to for our moggies every holidays.
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John Mair
Lucy loves it. She is always happy to have her holidays with Barbera and her team. Lucy hates storms so Links keeps her in a better place. Thanks Barbera.
Helpful ReviewCheers
John 😎🇦🇺🏴💕
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Maria Stennings
Great therapy for my puppy
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Aarti Patel
This place is legit! Shaun thr owner does Doggie boot amp and it really helped my overactive border collie puppy. Puppy is now well behaved and included in his boot amp was 6 additional lessons taken weekly.
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EDawg Outdoors
Nice staff and a large property. They were professional and knew my dog by name.
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Tina Quinn
Pool therapy for my dog after patella operation. Very gentle showed me what to do. Looking forward to the next season to see what improvement.
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wendy Langston
Lovely service..great facilities
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Jodie Lee
Our pug loved it! We just collected our pug after a 3 week stay. She is super happy, a healthy weight and was clearly well looked after. Also she smelled amazing when we picked her up. When we inspected the property it was very clean and organised and the staff were lovely to deal with. Highly recommend!
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Nathan
We always trust the team here with our german shephard. He has a great time. Sometimes think i should have my vacation here too.
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Michael Collins
Good place great service
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vaughn van doren
Affordable pricing great service
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Krishna
My mini poodle spent 7 days. He came home clean, well feed and looking relaxed. I paid extra for added walk and a swim, so he was kept active. Thankyou
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Jake
Super friendly and supportive team and very reasonably priced. We went needing help with a highly dominant and aggressive dog. They worked with both the dog and us to help teach us how maintain the great work done with the dog. Take the advice given and you will have great success too.
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Stacy Lee
My dog LOVES her weekly hydrotherapy sessions at The Links Pet Centre. The new pool is fantastic and really well designed. Its also really good value and the team are really supportive with the training.
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J J
Super friendly and supportive team and very reasonably priced. We went needing help with a highly dominant and aggressive dog. They worked with both the dog and us to help teach us how maintain the great work done with the dog. Take the advice given and you will have great success too.
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Belinda Snell
Friendly, great service, great price
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Alexander W
Great Kennel, my GSD stays roughly 3-4 months out of the year. Competitive daily price and even cheaper for longing bookings. Bit of a drive for me but worth it. She always comes back to me freshly washed and loving life.
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Tim Hennessy
Great service owners and staff really know animals, highly recommended 👍
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Rik Teunissen
Great service
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Andrew Hodgson
Great staff who really enjoying taking care of your pets
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Allana Ralph
My dog had issues with her knee prior to surgery and hydrotherapy at the Links Pet Centre benefited her tremendously, postponing the need for surgery for a few months. Now she has had her surgery, I am 100% bringing my dog back for hydrotherapy to help with her recovery but also because she loves getting in the pool and having a swim.
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Mick Armstrong
Well run operation. The staff enjoyed their work and it was easy to make a booking.
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john ross
After our vet suggested our 13 year old husky Mishka might benefit from hydrotherapy we booked a session to see how she would go. Sean walked us through the procedure and then the swimming. Have been back now once a week for 4 weeks. She can do 3 laps around the pool and loves it. Friends comment ” for an old girl she is so playful”. Benefits for her, able to walk longer distance on our morning walk, quicker recovery, happier, even lost some weight. Sean so professional and caring, she was never pushed beyond what her capability were. Vet also very happy. Thank you Sean, Barbara for providing a welcome atmosphere and achieving results.
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Gregory Locke
a very clean pet friendly good for pet have alot extra there for your needs
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Werner Koenig
A great place love it
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Chelsea McIndoe
Great place to leave dogs for a couple of days. Always well looked after. Loads of areas for them to run around. They provide food and they have a swimming pool for the dogs as well. They also train dogs. The only thing is the drop off times and pick up times are small windows and always having to plan my day around that.
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malatesh Guddannavar
Friendly staff and I have been in
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Michael Liu
The Links Pet Centre is a great. Friendly staff and very accommodating. There are also lots of additional services for the dogs which is really good!
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Toni Taaffe
I have been taking my Rottweiler to the Links Pet Centre for over 2 years. Firstly for Hydrotherapy after cruciate ligament surgery in 2016. Since then we go for weekly swimming sessions just for fun and a bit of fitness. My dog loves it. We have also done some obedience training with Sean and he is brilliant. Such a fantastic facility. Reasonable prices and in a great location.
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Nic Plant
Good service
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Christene Bowman
Never taking my furbaby there again, NEVER.
Helpful ReviewWhen they give you a call to come back because your dog has run off and they cant catch her your heart starts racing, you turn your car around from the start of your hols, go back only to find your furbaby run out from a private residence onto a busy road so scared. The ladies trying to catch her were deeply sorry and tried all they could, but not good enough at the end of the day…
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Monica
Awesome we always use the links for our corgi she loves it and I know that she is safe and well cared for.
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Louise E
Sean and Co took great care of our Belle during her nearly 3wk stay. She did training to improve her social skills with other dogs and obedience work, along with swims etc! Would happily send my daughter here again ❤
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Glenn Astridge
Really nice people. My cat is the team mascot when in there lol. Thanks guys for treating our animals well.
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Gavin Martin
Friendly staff, rates are reasonable and location is very convenient for us
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Nikki Sygrove
My not so lil pup has been going for hydrotherapy. Not being a natural water dog. Shawn takes his time with making sure both Mia and myself are comfortable with what is going on. No stress and Mia is always so excited to see Shawn! Slowly becoming a water dog! Thank you so much!
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Tegh Kalsi
Reasonably priced, staff have a genuine care for the animals. Service is always great.
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Tom Hollingworth
Great staff. Very professional and passionate about looking after our pets on their recent stay
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Narissa Felstead
Undergoing hydrotherapy in a choker chain was very distressing for my dog.
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Bill Rogers
We could only drop-off our dog during the day but out of normal opening hours, but the lady very kindly offered us the ability to do this if we emailed through her vacination certificate, so we are extremely grateful to her. This enabled us to enjoy our holiday at the Toowoomba Flower Festival, and pick up our happy dog the next day. Great customer service and reasonable fees.
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Geoff Konopka
Reasonably priced dog grooming
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Glass Guru
Pretty good service
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mariah jade
Simply perfect <3
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mathew hyde
Had my male german shepherd in for 5 nights, he loved it, service and price are great. Come home shiny clean. Will definitely take my dogs there any time i need.
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Pam Barker
Worst place to take your animal. Went there a couple of years ago. The husband had to provide services due to wife being bitten by her own dog. Took our dog here and he forced him into the water and was very rough. Tried to advise us on dog behaviour. A discussing experience never going back.
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