Greenbank Vet Hospital is featured on The Pet Community as a trusted provider of vet services.
Greenbank Vet Hospital Contact Information and Customer Reviews
Find essential contact details and read reviews from other pet owners below.
Your Experience Matters
Have you paid a visit to Greenbank Vet Hospital? Your opinion counts! The Pet Community thrives on reviews from people like you, recommending high quality pet services that reach a wider community of responsible pet owners.
🌟 Leave Your Review
Help build a better pet community by sharing your experience. Add your review now.
Own This Business?
If you’re the business owner, discover how to claim your listing and take control of your listing. Learn more.
Location
Improve this listing
Reviews (4)
Add a Review
Review Summary
Here's a summary of the most recent reviews on The Pet Community
Greenbank Vet Hospital has received a mix of feedback regarding their services. Some customers have expressed dissatisfaction, citing concerns about communication and the urgency of care. For instance, one pet owner felt misled and faced delays during a critical situation with their dog. Another shared worries about antibiotic prescriptions without thorough examinations. However, it's not all negative. There are positive notes too, with some patrons praising the professionalism and attentive service, particularly acknowledging staff members like Kylie and Dr James for their compassionate care. Overall, experiences seem to vary, so it might be beneficial to consider these perspectives when choosing Greenbank Vet Hospital.
Last Updated: 29/09/2025
Add Review
Leave a Reply
Business ID: 1399
Tayla
First Review
My small chihuahua was bitten by an eastern brown snake. We immediately began rushing her to Underwood Emergency however rang Greenbank Vets as they are much closer, to see if they could help us. They said they could and to bring her in. We went straight there and they took her in (we were under the impression antivenom was being administered). 30 minutes later my dog is brought back to us, and we are told that they had done blood tests and it’s indeed a brown snake bite and to take her to Underwood as they were about to close for the day (baffled as to why you told us to come in at all) we were then charged $304 before being able to leave and rush our dying dog to the clinic we were initially on the way too. It is now peak hour traffic and a further 30 min drive to Underwood. 30 minutes wasted so they could take blood tests to confirm what we already knew, and send us on our way without doing a single thing for my dog. My dog passed away shortly after arriving at Underwood. It was the most traumatic experience I have ever been through, to see my dog suffer like that, because this clinic wanted to make a quick buck. I will never make the mistake of bringing my pets here again.
Helpful ReviewShare this review:
S Foster
First Review
Irresponsible, unethical vet practice. Vet Stu (Stuart Unsworth) in particular – who – instead of conducting any type of examination of my dog to assess whether there was any inflammation present – put pressure on me to get a swab done and then pay for a lab test (culture & sensitivity) so he could then prescribe antibiotics – without even knowing whether an infection was even present! I spoke to some other people who told me they had the same experience at this practice – one of them had been pressured into paying for 17 culture and sensitivity tests for her dogs so that antibiotics could be prescribed – without any of the dogs being examined by a vet ! This inappropriate and irresponsible prescribing of antibiotics is the main cause of antibiotic resistance – resulting in fewer and fewer antibiotic options to treat severe infections in our companion animals – until there will finally be no antibiotic options available at all.
Helpful ReviewI recommend staying away from this unethical vet practice.
Share this review:
Lilly
First Review
I’m not complaining about the procedure, Dr James who first saw Honey was very ethical, taking his time listening about my concerns and responding to my questions thoroughly, very professional.
Helpful ReviewI left the dog early in the morning and the dog did not have her dental treatment until very late in the afternoon and this is fine BUT being that she old and diagnosed with a heart murmur I worried sick all day long. No one called me during this time to let me know how she was, lack of empathy and compassion.
Share this review:
Shell
Fantastic service right from when they picked up the phone. I was recommended to visit this vet by my local surgery as they couldn?t help my old Jack Russell. Kylie was wonderful, precise and informative. The staff were lovely and took care on my old girl. The price was very reasonable also!!
Helpful ReviewShare this review: