Furtastic Dog Grooming is featured on The Pet Community as a trusted provider of grooming services.

Furtastic Dog Grooming Contact Information and Customer Reviews
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Reviews (21)

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5.0 out of 5.0
Rating 5.0
  • Richard K
    Reviewed on Google

    First time to have my Maltese shi-tzu here and loved the results. Definitely will book the next session with them.

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  • Dianne Quan
    Reviewed on Google

    I have been to this establishment more than once and the service has always been consistent. Unfortunately today the groomers did have an accident during my dog’s groom but what differs from furtastic and other groomers is how they take accountability and act accordingly in the best interest of their customers – our dogs. We are humans that make mistakes and I understand especially during busy season as summer rolls round, the business was in overdrive. Furtastic admitted something happened and took the proper steps to correct it and made the process on my end as smooth as possible as well. I will continue to support Furtastic in the future and thank them for their impressive service.

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  • Farreg
    Reviewed on Google

    Previously my dog ran away from her groomers. She actually ways her tail and is excited to go. I think that says enough.

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  • Paul Wells
    Reviewed on Google

    Taken my qesties there forever great service,good cuts and great price

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  • Sharon Reeves
    Reviewed on Google

    Always love this place, good groom, friendly at a very reasonable price

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  • Janette Donnelly
    Reviewed on Google

    Our dog was groomed at this awesome place last Wednesday. It was our dogs first groom and understandably he was nervous. He was apparently quite happy to b groomed. Can highly recommend this grooming business. Awesome staff and a great job done

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  • Bell M
    Reviewed on Google

    My border collie came back completely shaved and now his coat is damaged. Not happy.

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    • Furtastic Dog Grooming

      Hi bell, we are sorry you are unhappy with the requested groom that we did. We only ever shave dogs that are asked for it to be done. When you would have dropped your dog off you would have been asked exactly what you wanted done and as I have no information on your dogs name or when you came in I can’t give any specific information other to say that you were asked and would have said you wanted the coat cut for it to be cut, it may be possible that it’s shorter then requested but again we have a groom length chart in our shop that should have been referred to for the length you requested. Finally your dogs coat is not damaged or destroyed, it’s a common myth that shaving boarder collies damages the cost, we shave off dozens of boarder collies, golden retrievers, Samoyeds, labs and bearded collies all year around and none of them have damaged coats as it is just a myth. Fell free to contact us directly at any time as this is the first we are hearing from you on the matter 😁

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  • michaela Marzi
    Reviewed on Google

    Great place to get your dog clipped lo ely ppl run the facility

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  • Lihua Zhao
    Reviewed on Google

    I am glad that I found this dog grooming shop. It is close to my home and convenient. The service is excellent and very helpful. The best thing is a good price to have treatment for dogs 🐕 👍 😂.

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  • Paul W
    Reviewed on Google

    Honestly one of the best best grommets around

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  • MADELEINE T
    Reviewed on Google

    MY FIRST TIME HERE AND I AM SO IMPRESSED
    THE LOVELY MAN AT RECEPTION WAS SO NICE AND HELPFUL AND THE
    THE LADY WHO GROOMED MY PUP DID SUCH A FANTASTIC JOB, HE LOOKS SO GREAT
    THANKS FURTASTIC I WILL BE BACK AGAIN SOON

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  • Jasmine
    Reviewed on Google

    Great, friendly service! I asked to bring my pup earlier than my booked time due to a last-minute schedule change, and they were able to accomodate to that without any problems (despite having other pups to look after).
    The place looks quite old but don’t let that fool you with the quality of service they provide at such great price. We are very happy with the service Gucci received. Thank you so much, we will be coming back 🙂

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  • Andrew Steedman
    Reviewed on Google

    His wool is now patchy and all different lengths, looks like my 8 yr old clipped him. Groin area was not clipped properly(or at all) and had fur balls still there. The worst part was i had to take him to the vet the next day as he couldnt stop scratching himself which resluted in needing steroid injection, so god knows what he was washed with. So a $90 groom turned into a $300 excercise and ive had to book him elsewhere to fix the job..

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    • Furtastic Dog Grooming

      Hi Andrew, we are sorry that the clipping wasn’t up to standard, this is the first we have heard from you. We are happy for you to bring your dog in at any time for his coat to be fixed up to a high standard. We ask everyone if their dog has skin allergies at the time they come in. If the owners say no we use a soap free based shampoo, if they say yes we use an oatmeal based shampoo. As we have no details on your dog I can’t give specifics but feel free to call us for more information

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  • David Kerbey
    Reviewed on Google

    Very happy with service.

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  • Michael Roneberg
    Reviewed on Google

    Such a lovely business with a clear affinity to animals. From front of house to the groom they are bloody brilliant. My dog doesn’t like very many people but she likes them.

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  • Roland Rogowsky
    Reviewed on Google

    The doggie looked good and was relaxed by the care given.

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  • SUSAN Richardson
    Reviewed on Google

    Great caring groomers. My dog is nearly 17 and he loves coming and getting pampered. Thanks.

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  • Kay S
    Reviewed on Google

    They were so accommodating. Thank you

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  • Charmain Bolton
    Reviewed on Google

    They never got back to me

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    • Furtastic Dog Grooming

      We are very sorry about that Charmain, what what platform did you contact us as we can nothing on our website or Facebook page and our answering machine says not to leave a message. As you can imagine we are flat out due to the very high demand of people wanting their dogs done right before Christmas. If you wish to call again or contact us on our website or Facebook page please do so otherwise have a great Christmas 😁 also I did just check and you messaged us on Thursday 10th via google and I personally responded to you on Friday 11th, I have the screen shots to prove it

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  • Jasmine

    Teresa was such a delight to deal with. My Louie was so relaxed and happy when he saw her. I was absolutely thrilled with the quality of her service that I paid in advance for Louie’s second washing. Thank you so much, Teresa! You’re the best!

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  • Julie Kelsall
    Reviewed on Google

    Chloe looked amazing. Well priced grooming for dogs.

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Rating

Business ID: 1619

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