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Great Western Animal Hospital Contact Information and Customer Reviews
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Reviews (87)

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4.8 out of 5.0
Rating 4.8
  • Tim Downey
    Reviewed on Google

    Always helpful

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  • Roberta Thomson
    Reviewed on Google

    If you’re looking for an animal hospital/vet that ticks all the boxes look no further that Great Western Animal Hospital. I’m more than happy and satisfied with the friendliness and professionalism of the staff I’ve met there as well as their knowledge and expertise.

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    • Great Western Animal Hospital

      Hi Roberta,
      Thank-you so much for your 5 star review! We are delighted to hear you have had such a great experience at GWAH with Harvey. We hope he is doing well after his vaccination and we look forward to seeing you back in for his booster.
      Many Thanks,
      Keira

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  • Emma Virginia
    Reviewed on Google

    I have been using GWAH since day one of having kittens. I have always been blessed by the thorough consultations. They are happy to answer all my questions even if they seem silly. Great vet. Highly recommend them..

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    • Great Western Animal Hospital

      Hi Emma,
      We are so glad to hear you have had an experience worthy of 5 stars! Thank-you for your loyalty and kind words.
      Many thanks,
      Keira

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  • Carl H
    Reviewed on Google

    The staff are very professional and they really care! Many thanks to Dr Jessica, Mandy and one other person whose name I cannot recall (sorry it was a very emotional time).

    We found this place because we were told by a highly rated animal hospital in Parramatta to make an appointment & come back later instead of making an assesment on site as to whether or not it was an emergency.

    Great Western Animal Hospital well and truly deserves its rating.

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    • Great Western Animal Hospital

      Hi Stanleigh,
      Thank-you very much for your kind words, we are delighted to hear you have had a 5-star worthy experience at GWAH. We will pass on your feedback to our staff.
      Many Thanks,
      Keira

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  • Andrew Petrie
    Reviewed on Google

    Narrow one lane driveway and tight turning area in car park. Need a warning system for people leaving car park whether there is approaching vehicle coming down the driveway as at the moment it is hard to tell unless you are almost on the driveway .

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    • Great Western Animal Hospital

      Dear Andrew,
      We appreciate your feedback as we are always trying to find ways to improve the business. We will take this on board.

      Warn Regards,
      The Management Team

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  • nishu bir
    Reviewed on Google

    So disappointing in the discharge planning. No care, just a commercial set up. I work in health myself and i have never witnessed such a blatant display of commercial care with no soul or genuine empathy. Will not go back there.

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  • Aaron Khoo
    Reviewed on Google

    Very happy with GWAH. Show genuine care for your pets and walk you through any issues. No hesitation in recommending

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    • Great Western Animal Hospital

      Dear Aaron,
      Thank you for your 5 star review. So glad to hear your lovely words about our team.
      Warm regards,
      Dr Belinda
      General Manager

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  • Trish Tassone
    Reviewed on Google

    Puppys Vacination.Vet was friendly and calming ..

    Roxys Vaccination was a great experience.Vet was calm,explained and answered all my questions.
    Was really happy.

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  • Jose Perez
    Reviewed on Google

    Our puppy went to puppy school here and has had all her shots here as well. Jodie was full of knowledge and taught us alot on how we best look after and train our puppy. Thank you to the whole team. Keep up the awesome work!

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  • renee moffatt
    Reviewed on Google

    Boas surgery for my frenchy. Great staff and would return

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    • Great Western Animal Hospital

      We always enjoy hearing what our customers have to say, Renee! We’re glad we could be of service and appreciate the kind words.

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  • Matt Y
    Reviewed on Google

    Been coming here for six years with my dog Cookie. Never ever had an issue dealing with the nurses or vets.
    The staff are all warm and friendly and are clearly passionate about the wellbeing of the animals they care for.
    Cannot rate the team here highly enough.

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    • Great Western Animal Hospital

      Dear Matt, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to seeing you and Cookie again soon!

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  • Valma Murray
    Reviewed on Google

    The doctors & nurses are very kind, efficient & caring

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    • Great Western Animal Hospital

      Thank you for the fantastic review Valma! Your kind words are appreciated. We loved being of service to you and hope we can assist you again soon.

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  • Nefritee Nicoll
    Reviewed on Google

    They are really good and helping they have help my little sea princess prady all the time everytime I go to see her little helpers

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    • Great Western Animal Hospital

      Dear Nefritee, thank you for your review. It is because of customers like you that we continue to improve as a business! We appreciate your kind words.

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  • Jayne Williams
    Reviewed on Google

    The vets and nurses are fantastic with my fur baby they look after her so well

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    • Great Western Animal Hospital

      Hi Jayne,
      Thank-you for your 5 star review! We really appreciate you taking the time to give us such wonderful feedback and are so pleased you entrust the care of your fur baby Mishkah with us.

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  • Nicole Riisk Elia
    Reviewed on Google

    Amazing customer service, staff are so friendly and outgoing, they explain everything great and give you time by step instructions, they spend enough time with both you and your pet to understand the mind set, they put effort into getting to know your pet to see what needs improvement and what is going well for them.

    One little down fall, unfortunately 😔 not really an issue but they manage to always run behind on schedule

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  • Danya Rose
    Reviewed on Google

    Always looked after my cat well, as a patient and for boarding. They have called me back to ensure he is OK the day after he has been checked out, and always been caring and attentive.

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  • Karen Viney
    Reviewed on Google

    My cavalier just turned 8 and she’s been with GWAH since she first came home to us. They are outstanding in service and professionalism. We moved 25+ mins away but still bring both our Cavaliers here. Thank you guys

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  • Deb Roach
    Reviewed on Google

    They really care for your animal and are terrific communicators with organised and timely service. Wonderful vets, I left the vets in my local area because I prefer the service here. Simply expert care.

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  • Leeanne Fry
    Reviewed on Google

    The staff was just lovely, kind, and caring, my pup was looked after with the utmost care. The staff also gave my pup lots of cuddles to calm her nerves before her operation. I am so impressed with great western animal Hospital, and very grateful for all they did. I would highly recommend this vet to anyone who has pets.

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  • Aadil Khan
    Reviewed on Google

    My Lil bunny is in good hands !!

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  • Paul & Carina Campstake
    Reviewed on Google

    Amazing service for both humans and animals 🙂 Fantastic customer service by all staff, always super friendly and professional. You always get the feeling that they really care for your pet. Highly recommend GWAH. The best in the biz!!

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  • Lindsay Bolstad
    Reviewed on Google

    Quick click & collect

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  • Kim Hawkes
    Reviewed on Google

    The care they gave a seriously injured stray cat we found was second to none. The most caring & compassionate staff.

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  • Zeta Petersen
    Reviewed on Google

    The team at the Great Western Animal Hospital were so prompt with their responses, so willing to listen to every one of my concerns no matter how big or small, so beautiful to my puppy, and love him as if he is their own! Can always trust them for the best service, and treatment!🤍

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  • Kaveh Sarrafan
    Reviewed on Google

    Jodie was awesome! The preschool session was great for our little Mouchi. I recommend to anyone who has a puppy between 8 to 15 weeks old to come and register as you learn a lot throughout the process.

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  • Dollie fares
    Reviewed on Google

    10/10
    Would not go anywhere else, even if you paid me! Best staff and best service

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  • JOHNNY B
    Reviewed on Google

    ALL THE STAFF HERE ARE GENUINELY LOVING, CONSIDERATE & PROFESSIONAL WITH MY DARLING OLD BELLA

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  • Troy Sammut
    Reviewed on Google

    Easy to get an appointment and felt I could trust the staff with my puppy.

    Very easy drop off and pick up contactless during COVID lockdown but still very personal and informed.

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  • Debra Grech
    Reviewed on Google

    Very friendly staff
    Professional at what they do
    No hesitation in recommending GWAH

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  • Chanelle H
    Reviewed on Google

    Excellent vet best vet in West Sydney. Friendly staff and awesome doctors for my pets. Great prices.

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  • Karein ingersole
    Reviewed on Google

    All the staff are so very caring and friendly.

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  • Abiral Adhikari
    Reviewed on Google

    Great western animal hospital is a great place for your pet. The doctors and nurses are informative and ready to answer your queries.
    Am happy how responsive everyone was at the hospital.

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  • Karen Hayllar
    Reviewed on Google

    All the staff are AMAZING!! I am too grateful to them for words. Thank you so much GWAH. XX

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  • Kimchi Artco
    Reviewed on Google

    The team at GWAH are always amazing. After a very scary episode with one of my cats, they booked him in right away. They treated him with such care, gave him lots of attention and kept us updated and well-informed throughout his treatment. Very grateful to Dr Matthew, Dr Mel & all of the nurses and staff who helped care for our boy. Very professional, and incredibly caring team. Thank you!

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  • Melisa Akgun
    Reviewed on Google

    One word : AMAZING!

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  • L Oakley
    Reviewed on Google

    Always great service & friendly staff, online appointment booking feature is great!

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  • Robyn Down
    Reviewed on Google

    A very efficient, caring, helping, compassionate business. Made us more comfortable in our recent loss. Highly recommended!!

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  • Alex T
    Reviewed on Google

    An incredible hospital where you will receive fantastic care and attention to your pet. Love the service here and the friendly advice and follow up for our dog. Highly recommend!

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  • Mel & Phil Brunner
    Reviewed on Google

    Perfect vet for any animals

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  • Juliette Davino
    Reviewed on Google

    Amazing staff who really care about your pets

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  • Jennifer Vanderwolf
    Reviewed on Google

    Best ever Veterinary Hospital our 2 Cavoodles just love,Dr Mat and the staff are terrific.

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  • Stuart McCune
    Reviewed on Google

    I have been taking my dog to Great Western Animal Hospital for over seven years now and they are always friendly, helpful and provide the best care for her. A wonderful team that I highly recommend.

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  • Michelle Jones (Shelly)
    Reviewed on Google

    Recommend any day, most caring and understanding vets I know, appreciate their support & advice in keeping my 14yr old boy Mutley going ❤

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  • Kristy
    Reviewed on Google

    The team here are so friendly and helpful. One of my dogs was sick in the car on the way there and one of the VETs took the lead and washed it off for me. She could see my struggling to clean it with wet wipes.
    They take great care of my boys! And offer wonderful advice.
    Highly recommended this practice.

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  • Matthew Kermeen
    Reviewed on Google

    Staff are friendly, knowledgeable, and take a genuine interest. Booking is easy and they send timely reminders for appointments. Did not have to wait long. Pricing is fair for the service provided.

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  • Floki Drummond
    Reviewed on Google

    We love the team at GWAH. They are so friendly and responsive. We have been a customer for more than 10 years with more than 5 dogs along the way and have always had a positive experience!

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  • janny pak
    Reviewed on Google

    Been coming to the Vet for few years; always received great service from Vets & Receptionists. Always feel like I’m been listened & love that you call each pet by their own name.
    Dr Hanson is amazing and takes his time with lucky. Receptionist Mandy always has wonderful smile.
    Thank you

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  • Leanne Jones (Leigha)
    Reviewed on Google

    Even though my furbabies had to get a few needles they were treated with great respect.

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  • T bugs
    Reviewed on Google

    My dog Eevee looks forward to going to the vet .
    Great people there

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  • Jodi D
    Reviewed on Google

    I took our sick bunny to the lovely nurses and doctors and staff at GWAH last Thursday. He was very thoroughly examined, the doctor listened to every question and comment I had. Everything was explained and even shown to me. I was given clear instructions on how to administer medications. I was told to call if I had any questions or if he got worse, or even stayed the same.

    Unfortunately, late Saturday evening he went backwards and by Sunday morning he had passed away. I can honestly say I know we did everything we could for him, but it was his time to go.
    Everybody at GWAH is to be commended on their exemplary attitude and efforts.

    We have a kitten, so we will still be going back there – no hesitations.

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  • Rt
    Reviewed on Google

    Can I take my cockatiel here please he is sick and I’m worried 🙁

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  • Adele Rudd
    Reviewed on Google

    We have been with these guys for 10 years. They have always taken the best care of our cat. Our boy recently died and they were so kind, honest and professional about his final days. Thanks.

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  • Natalie Jasmine
    Reviewed on Google

    Took my 2 Bengal cats here for a first time visit to the vet. Very happy with the service provided at GWAH. The vet i seen was very caring and made sure i understood everything well. The receptionist is also lovely. Keep up the great work guys, will definitely continue bringing my fur babies here.

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  • tony esber
    Reviewed on Google

    The staff there are caring, understanding,thorough & last but not least really good for my boy keep up the good work.

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  • Nathan Davis
    Reviewed on Google

    Very professional and friendly staff.

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  • Jess Bulfoni
    Reviewed on Google

    Wonderful vets and nurses always goes above and beyond, for our beloved pets.

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  • steve thelander
    Reviewed on Google

    Genuine love of animals it’s not just a job to them , the receptionist is always smiling and happy to welcome you , puts you at ease … The vets , well I can’t say enough good things about them …I have every confidence in them , they explain my dogs treatment to me and answer any questions I may have no matter how silly it might be…. They are reasonably priced , but what price do you put on your pets health ? Overall it’s just a bloody good practice and recommend them… Axel says hello 😊

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  • Jean McKenzie
    Reviewed on Google

    The staff are always friendly and helpful, our cats well looked after. Treatment is explained thoroughly and options discussed. Financial consent always made clear before proceeding which can help determine treatment.

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  • Shan A
    Reviewed on Google

    Some nurses are polite but some sounds too robotic.

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  • lynette iwachiw
    Reviewed on Google

    The Staff are very professional and friendly. They take an interest in every animal that comes in. The staff are very caring and you can see that they love there job caring for animals 💯🐈‍⬛🐈

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  • Deana Sammons
    Reviewed on Google

    Great place and friendly staff. They do help abandoned animals and surrendered animals. They also take great care of your pets. Ive been using this service for 20 years and am so happy with thier results.

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  • Muhammed Aslam Khan
    Reviewed on Google

    Nice staff friendly and helpful.

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  • Mike Laing
    Reviewed on Google

    Super friendly staff, can not do enough for my pets and myself. We have brought all our pets here for 15years and quite simply we would not go elsewhere even if it was closer to home.

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  • Marissa Lord
    Reviewed on Google

    Fantastic clinic. I’ve been coming here for years and am confident my dog is excellent care. The staff are friendly and professional. Would recommend

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  • Shady Tannous
    Reviewed on Google

    The staff at GWAH are sensational. They look after Dolce as if he was one of their own. I know he loves going their to get his health checks and vaccinations. They are very informative on what he requires. ⭐️⭐️⭐️⭐️⭐️

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  • phillip veitch
    Reviewed on Google

    Good friendly service, they were very caring and professional. My dog was happy with the overall treatment he got and so was I. I have a friend who works as a vet nurse and she loves working there.

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  • Shannon

    Staff super lovely in helping me with a little baby kitten that my husband found at work. They washed her, bottlefed her, flea treated her, wormed her and gave me everything I needed plus full information sheets on how to care for her. Thank you so much from myself and little Annie

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  • Halimeh Bakr
    Reviewed on Google

    Very friendly staff and good service

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  • Graham Sturgess
    Reviewed on Google

    Good care for your pets.

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  • Karen Magro
    Reviewed on Google

    Wonderful staff, great with my pet. Explained everything and took great interest in how we were doing as first time Lorikeet owners.

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  • Monika Sz
    Reviewed on Google

    Very professional, caring, helpful , warm, friendly staff. Always make you feel welcome and happy to answer all your questions. Highly recommend this vet.

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  • Mary Tsavaris
    Reviewed on Google

    Always a pleasure to visit this practise.. especially Mandy at reception she really loves her job and animals .. it’s very apparent. Everyone is always friendly and helpful whenever I have had concerns. Highly recommend this hospital.

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  • Wendy Hooke
    Reviewed on Google

    Wonderful vets. Professional, friendly, experts who care for my pets like they are their own.

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  • Jenny W
    Reviewed on Google

    Took my bunny to get vaccinated. I saw Dr Melissa who was very nice and helpful. I was impressed with their Covid 19 restrictions they had in place. I was instructed to stay in the car for a phone consultation before being called in for a physical examination. Fees are on the pricey side however but I do think they are worth it.

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  • Jia Bao
    Reviewed on Google

    While the receptionist staff are nice, there’s a long wait time and the prices are way too expensive, they care more about money than the wellbeing of my dog

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  • Dates X.
    Reviewed on Google

    Great vet saw me with very little notice. Fairly priced and have good advice great service.

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  • Karishma Girnara
    Reviewed on Google

    I highly recommend Great Western Animal Hospital. The staff is very friendly and experience, knowledgeable. Always ready to help and answer all your queries.(Specifically Dr Mila)

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  • Gregory Pelka
    Reviewed on Google

    Professional and caring.

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  • U. Dave
    Reviewed on Google

    We love talking our pup to GWAH. Dr. Milla is best vet we have come across. Very honest and gentle team.

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  • Shane Mercer
    Reviewed on Google

    Great Vets and Relaible service

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  • Shelby Brandy
    Reviewed on Google

    Excellent service friendly staff very helpful they looked after my boy so well thanks girls

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  • Simone “Simmy” Lewis
    Reviewed on Google

    I am very happy with the friendly service. I will be taking both my pets Mr.Darcy my Papillion and my Milo my rescued kitten.
    Both times I have taken Milo he has come back to me very happy. Plus I take my Mr. Darcy with me too and he gets so excited to be there.
    The vets all works are so friendly and answer all my questions and I feel so happy to know both my fur children love going there.
    I am even get everything answered and they explain everything they doing to my babies. They even so helpful and greatful. Thank you 😊 so very much I recommend to everyone to come to the most friendly vets

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  • Donna Azar
    Reviewed on Google

    Not that great, they dont care about the animals, all they care about is the money. Would not recommend at all.

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  • Fiona Woolrych
    Reviewed on Google

    Extremely professional and yet super friendly and caring staff!

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  • Evie F
    Reviewed on Google

    I brought my dog to see Dr Hanson for dental surgery. He was amazing and treated her with such care and kindness. He did an amazing job on her teeth and spent time with me explaining what he’d done and how she had behaved whilst with them. All the staff in fact are friendly and professional. I will not be taking my baby anywhere else, most amazing vet I have ever been to. Thank you so so much Dr Hanson and all the lovely nurses there.

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  • Geoff McNab
    Reviewed on Google

    Friendly staff and great communication

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  • Mirelle Khoury Geagea
    Reviewed on Google

    The staff were really nice and caring about not just my kitten but myself and my reaction to what they had to tell me. They’ve done everything to help my kitten get better which I greatly appreciate! I would recommend these guys to everyone and anyone 🙂

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Business ID: 11088

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