The Dog House Salon & Barkery is featured on The Pet Community as a trusted provider of grooming services.
The Dog House Salon & Barkery Contact Information and Customer Reviews
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Reviews (81)
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Review Summary
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The Dog House Salon & Barkery is well-loved by customers for their exceptional pet grooming services. Clients express gratitude for the professional and kind services provided by Caren, the groomer. She receives high praise for her detailed and caring work, making the grooming experience enjoyable for pets, even those who are older or anxious. Clients also appreciate the added touches like calming sprays, doggy treats, and before-and-after photos. The salon's reasonable pricing, easy communication, and love for the job have made it a favourite among pet owners. Many clients have already booked their next appointments, proving the high level of satisfaction with the service provided at The Dog House Salon & Barkery.
Last Updated: 20/10/2023
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Business ID: 5355
Youkyung Bang
While she doing pet bath and nail trimming I was waiting outside. My two dogs are unusually frequently screaming and I can herd her yelling and threatening. Almost an hour later I took them home and find out she done foot hair trimming only one dog and another dog nail trimmed 3 of of four foot And has few splits nails. Unprofessional, unhygienic and she don’t know how to treat the dogs.
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The Dog House Salon & Barkery
Sadly the groom session for your 2 Chihuahua dogs was a bad experience for the both of us. From the moment you stepped in my home salon they were barking uncontrollably in their cage that you bought them in. It was almost dangerous to try and groom them due to their behavioural issues. I try to put the client and dog first even though my better judgement says I should say no. At no time was I screaming at your dogs but you do have to be firm voice with them when they are behaving in such a manner. Knowing how much you adore your dogs, I do not believe that you would have allowed me to scream and threaten your dogs whilst you were just waiting outside.
I have a large client base who specifically bring their dogs to me because of my calm and patient nature I have with them. I have many testimonies to support this.
I adore dogs and my salon is very clean. I sanitize after each groom including my blades and scissors.
I understand the groom may not have been up to your standard or even mine but it is the best that could be done when you have a dog twisting and pulling whilst on the table. For your next groomer I would suggest a salon where there is at least 2 groomers as it will require someone else to try and hold them. I genuinely wish you all the best.
For those of you reading this, inspections are always welcome and please look at my Facebook page to see all the doggie smiling faces.
Kylie
We took our Cavoodle (Maggie) to Caren for the first time today and we are very happy with the result. Caren is easy to talk to, and she does a fantastic job. The best part was seeing how happy our little girl was when I picked her up with her cute little bandanna!
Highly recommend!! ⭐⭐⭐⭐⭐
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The Dog House Salon & Barkery
Thanks Kylie. Hope to see you and Maggie again soon.
Sarah Quinn
Caren has done such a wonderful job with my newly adopted dog. She clipped her exactly as I asked, she has a gentle and loving manner with the dogs, and my pup was so happy when I picked her up. Fresh and clean premises, I will be back for sure! Highly recommend.
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The Dog House Salon & Barkery
Thank you Sarah. See you again soon.
Pamela Gilbertson
I took my cavoodle Millie today for her first time and I am very happy with the result. Caren did a wonderful groom and with Millie arriving and being a little apprehensive because she had never been there before was quite happy when I arrived to pick her up not even wanting to rush out the door. Thank you Caren!
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The Dog House Salon & Barkery
Thank you for your review Pamela. Millie was a pleasure and I look forward to seeing you both again soon.
Leon Brittain
Fantastic service and a very happy puppy!
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Kash
She was so lovely, so kind and gentle with my dog Took good care of her and my pup looks absolutely fabulous afterwards!! She did the best job possible with my naughty lil difficult girl haha thankyou so much! Will definitely be returning :))
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Caren Williams
The Best Place to get your Fur Babies groomed.
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the brina
Great job. A bit expensive but worth it 🙂
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Teresa McDonald
Would recommend them just took my sons Pug Puppy to get his claws clipped she was great.
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Kim Thomas
Awesome lady groomer. Took so much time and attention with my lil Tilly who was having her first bath. Do yourself and your doggie a favour. The added touch puppachinos (how cute). Be back for sure 😊
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