Greencross Vets Kessels Road is featured on The Pet Community as a trusted provider of vet services.
Greencross Vets Kessels Road Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Greencross Vets Kessels Road, with its highly professional veterinarians and caring staff, is a favourite among pet owners. The clinic is known for its exceptional service, attention to detail and the genuine care it provides for animals. Although one incident of poor communication was reported, the majority of clients commend the team for their helpfulness and their dedication. The pet care membership is also highly recommended for its great savings. Dr William Chan, Dr Kareem Roberts, and their team are applauded for their compassion and love towards pets, often going above and beyond to ensure their wellbeing. Reception staff, whilst occasionally perceived as rude, were mostly praised for their friendliness and efficiency.
Last Updated: 24/10/2023
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Business ID: 13908
Tim Knox
Absolutely shocking service! Id walked my dog from my place about a half hour walk to the vet. When i got there he was panting and hot so i asked for water. I was then told the vet was running 15 mins late, but no water dor the dog. Id mistakingly forgot to leash my dog after the weigh in. I was barked at by admin for it when another dog got aggressive at mine, still no water. Someone finally came out with some water (by coincidence). I was upset by this time and made it known. I then was lectured by the vet who was notably rough with my dog. Then told having water for my dog is not their responsibility by their admin on the way out. Do not take your pet here.
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Isabel Milburn
Lovely staff always very helpful and running on time! Could recommend anywhere better.
Helpful ReviewP.s. the pet care membership is so worth it! Great saving.
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Katie Lomidze
Thank you for your care and support.
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Caroline Russo
Member of Greencross they have been good wherever I go so far in care for pets
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Graham “Jack” Lindfield
Friendly attentive animal loving staff and lovely vetenarians..
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Linda Wang
I have been to Greencross Kessels Road four times now, and all four times have been with different vets (Dr William, Dr Emma, Dr Nicole and Dr Erin). Every vet doctor have been incredibly helpful, professional, extra gentle with my dog, attentive to my concerns and so full of wonderful advice and thorough in their explanation. The receptionist/vet nurse Laura at the front has always been so friendly to deal with. She has always made the effort to show her care and interest in my dog’s well-being. I also love the fact they always send a text message the next day to follow up to see how my dog is travelling.
What a lovely practice with a beautiful bunch of caring professionals. Thank you.
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Nicole Arrowsmith
Hands down the best vet surgery ever! Kareem & all the vets and nurses are super lovely and my dog gets excited every time we go.
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Bharat love
Very good Bruce Loves Going there and meeting nurses and vet thank you
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Angie Fleming
Without a doubt the most amazing vet and team! My little fur baby saw Dr William regularly and as her life journey was coming to an end, he cared for Bella with so much love and respect and genuinely had her best interest at heart. He walked this last journey with us, every step of the way, providing guidance and comfort in the hardest times and decisions. He loved our girl so much and we have so much respect for him, Amanda and the team that we knew Bella would feel at ease with him in her final moments. They cared for us, respected our grieving process and together as a team loved Bella through her passing. On the hardest day I’ve ever had to endure, Dr William and Amanda made the moment special and one that I will never forget. Thank you for everything you have done and continue to do for us and the journey we all had with Bella. When I look back on that day, I can’t help but smile knowing she was surrounded by so much love. I can’t thank you enough! ♥️
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Leanne
Staff were friendly and efficient. My puppy was well looked after and given lots of love.
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Alice Rose
Would recommend Dr Kareem Roberts. She takes time and care with your pets
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Sherry Pan
Have been taking my cat to this vet for many years already. Service is good. Staff is good. I will not change to other vet.
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Clint Ferguson
Great place to take my pooch. Very competent Vets and friendly staff look after my Lil guy everytime.
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Lin Thai
The vets are super caring. Great people who really care
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Fiona Mumford
Great vets. My girls love going here
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Aj Sid
Reception was very rude when I was asking questions . Its is important that they listen to the customers and not get frustrated and flustered when asked to explain. They need to understand that no one is trying to challenge them more so just trying to understand.
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Natalie Carrington
They are awesome!
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Michael Chen
We have been going to this clinic for about 6 years. Dr William Chan and his team are amazing at this clinic. We feel like no matter what our fur baby is going through health wise, we will be in safe hands with them. Highly recommend.
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justin van stryp
Best service and the staff are simply amazing.
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Yewei Zhu
Very good service.
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Maria
Our adorable Mickey was always looked after thoroughly by the team and sadly we recently had to put him down, throughout his last months we were always helped asap when needed! The care and empathy that was shown was outstanding and they show genuine care. Its a hard situation losing a beautiful part of the family but they helped make us feel at ease. Thank you all so much!
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