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Mermaid Waters Veterinary Surgery Contact Information and Customer Reviews
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Reviews (90)

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4.7 out of 5.0
Rating 4.7
  • alisha smith
    Reviewed on Google

    I would like to say the pet grooming was the best my beautiful blossom 🌸 has had, really cleaned up her ears and nails, cut was lovely…The Nurse also did a great job draining her glands…price is cheaper than most vets too…

    Helpful Review 2

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  • Belinda Hardy
    Reviewed on Google

    Amazing

    Helpful Review 7

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  • Jeremy RODGERS
    Reviewed on Google

    Friendly staff

    Helpful Review 6

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  • rex and trish nordstrom
    Reviewed on Google

    Good vet

    Helpful Review 4

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  • stacey s
    Reviewed on Google

    reliable place to take your fur baby to get the best treatment

    Helpful Review 4

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    • Mermaid Waters Veterinary Surgery

      Hi Stacey. Thank you for your review. Please feel free to provide any tips you may have to help us score a five star review on your next visit. Be assured we will do our best to implement any improvements you can suggest. You can send them to info@mermaidvet.com.au

      Helpful Review
  • L
    Reviewed on Google

    We took our little 9 year old Schnauzer to see Dr Caroline. Sara could hardly walk, not eating and drinking very little. Sara fainted in Dr Carolines arms and we were sent home. We came back the next day to see a different Vet and she sent us home with nausea tablets. We asked for a Referral for Accident and Emergency and they refused telling us they had a treatment plan. What Plan nothing was mentioned to us. So our poor little best friend endured another day of severe pain and trauma until we could check her in to Accident and Emergency later that night. Our little girl went into cardiac arrest and passed away 2 days later. We explained in detail all the symptoms our little girl was suffering from and neither Vet listened to a word we were saying (too busy typing & not listening). Our Sara was a extremely healthy and fit and I believe she should still be with us. All this trauma was too much for her little heart. Her diagnosis was a cyst on her neck that was treatable with antibiotics……they should have listened. Please find another Vet. NO STARS (MINUS)

    Helpful Review 2

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  • Mili Olaechea
    Reviewed on Google

    Excellent vet 💚 my dog is in good hands

    Helpful Review 6

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    • Mermaid Waters Veterinary Surgery

      Hi Mili. Thanks for the great review 🙂

      Helpful Review
  • Abbie Taylor
    Reviewed on Google

    Lovely vets! Very informative and welcoming

    Helpful Review 5

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  • Anna De Luca
    Reviewed on Google

    VERY POOR SERVICE !!!!
    This is what happens when a vet does not listen to the brief from the owner.
    I asked for no clippers, only to use scissors and do not touch the face, light trim around the body and tidy legs.

    This is how they decided to groom our poor Perri. She is teacup Pomeranian and is adored by her beautiful little lion style. This vet clinic completely ignored the owner and decided to do their own thing.

    The saddest part is her fur will never look like this again and her unique look as a little lion has been taken away. A Pomeranian is known for their beautiful coat. I will definitely not be using their service in the future.

    NOT HAPPY!

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    • Mermaid Waters Veterinary Surgery

      Hi Anna. As we have discussed over the phone, the type of clip our nurses do under anaesthetic was explained by our vet on the morning of her procedure with your daughter and was also outlined on the admission form your daughter signed.
      Our nurses do not do style clips (nor use scissors) on frail and aging pets. Our number one plan with Perri was to get her through an anaesthetic safely and quickly, given her extensive medical history. I am sorry Peri did not get the clip you wanted but I believe we excelled in performing this complex anaesthetic successfully and getting Perri back to you without any complications.

      Helpful Review
  • Em R
    Reviewed on Google

    Great vets, great service. Don’t overcharge like some.

    Helpful Review 5

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    • Mermaid Waters Veterinary Surgery

      Hi Em. Many thanks for your review

      Helpful Review
  • Alesha Taylor
    Reviewed on Google

    Beautiful staff and wonderful, caring service!!

    Helpful Review 6

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    • Mermaid Waters Veterinary Surgery

      Thank you Alesha. We all appreciated your kind review.

      Helpful Review
  • Lou Kolanek
    Reviewed on Google

    Very caring, professional & respectful staff. Dr Christine was amazing recently when we had to make a difficult decision for our beloved pet. Thank you.

    Helpful Review 6

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    • Mermaid Waters Veterinary Surgery

      Hi Lou. Thank you for your five star review.

      Helpful Review
  • Jannette Turski
    Reviewed on Google

    Dr Amanda,
    Thank you for your understanding and knowledge especially at our difficult time to say goodbye to our Rastus.

    Helpful Review 7

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    • Mermaid Waters Veterinary Surgery

      Hi Janette. All the staff send their deepest sympathy to you for the loss of Rastus. Thank you for your kind words in this difficult time.

      Helpful Review
  • soraya lovelock
    Reviewed on Google

    Best vet around 👍

    Helpful Review 7

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    • Mermaid Waters Veterinary Surgery

      Hi Soraya. Thank you so much for your lovely review 🙂

      Helpful Review
  • Maria Diamond
    Reviewed on Google

    I’ve been meaning to leave a review since I took my little chihuahua Ralphy here when he was very sick for an emergency appointment with Dr Emily. I have seen many vets as we’ve moved around state quite a bit and I got to say, hands down this clinic is by far the best especially Dr Emily.

    I was really worried and stressing on where to find a good caring vet in our new area, as our pup has had some previous trauma from another place and is an extremely anxious little boy. He generally doesn’t like vets as he is super scared. But for the first time ever Ralphy was so relaxed thanks to Dr Emily, she was so gentle and had a beautiful calm energy. He was also feeling healthy again after his treatment.

    Just the way Emily speaks is so grounding and really relaxes a stressful situation. No wonder Ralphy wasn’t how he usually would be (crying, scratching, even trying to bite). But not once did he try with Emily and I’m so grateful that I found this place and amazing Vet Dr!

    Thank you Dr Emily for your kindness and patience with Ralphy. We will be coming to see you from now on and will be referring all our friends and family. 🙂

    Helpful Review 10

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    • Mermaid Waters Veterinary Surgery

      Hi Maria. Many thanks for your kind words

      Helpful Review
  • Colin Stanley
    Reviewed on Google

    Could not be happier how they looked after my kitten.

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    • Mermaid Waters Veterinary Surgery

      Hi Colin. Thank you for your review. Please let us know how we can improve the service you received to get a five star review next time. Feel free to email suggestions to info@mermaidvet.com.au

      Helpful Review
  • Kylie Horsburgh
    Reviewed on Google

    The staff are so friendly and kind, your not treated as just another customer.
    I was amazed to have a follow up call asking how things are going .l would highly recommend Mermaid waters Veterinary.

    Helpful Review 6

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    • Mermaid Waters Veterinary Surgery

      Hi Kylie. Thank you for your lovely review

      Helpful Review
  • Benjamin Little (Swag god)
    Reviewed on Google

    Excellent service, and friendly staff.

    Helpful Review 6

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    • Mermaid Waters Veterinary Surgery

      Thanks for the five star review 🙂

      Helpful Review
  • Hana Hamilton
    Reviewed on Google

    Very caring and thoughtful vet. I really appreciated the low cost, but high quality service when my dog was sick, which is so refreshing compared to some vets. I will definitely be coming back and recommending this surgery to others.

    Thank you for ringing to check on my pup too, she was doing so much better with your help!

    Helpful Review 5

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    • Mermaid Waters Veterinary Surgery

      Hi Hana. Thanks for the kind words

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  • John Arrowsmith-Collins
    Reviewed on Google

    Excellent service will definitely bring our pet here again l would recommend Dr Chriine Poole

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    • Mermaid Waters Veterinary Surgery

      Hi John. Thanks for the kind words

      Helpful Review
  • Lauren Somers
    Reviewed on Google

    Friendly and helpful staff

    Helpful Review 7

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    • Mermaid Waters Veterinary Surgery

      Hi Lauren. Thanks for the review. Please let us know what we can improve to receive a five star rating. Feedback can be sent to info@mermaidvet.com.au
      We are all willing to take on any ideas you have that may help us to improve our service 🙂

      Helpful Review
  • Adam Grenot
    Reviewed on Google

    Very friendly Veterinary Surgery.
    Reception staff very warm and welcoming
    The Dr (Vet) also very friendly and thorough.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Adam. Thank you for your kind review

      Helpful Review
  • Alex Anderson
    Reviewed on Google

    As upfront as possible in regards to cost. Cheaper than other vets (dental surgery). Showed great care and compassion for both animal and owner. Clearly knew their stuff. Very glad I used their services.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Alex. Thanks for the generous review

      Helpful Review
  • Tina Evans
    Reviewed on Google

    Great place, I have been going here for years now.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Tina. Thank you for your kind review 🙂

      Helpful Review
  • Graeme
    Reviewed on Google

    The staff looked after Rodger Wilkie like he was their own!! Such a positive team of professionals with the onsite grooming services another bonus………one stop shop!! Thankyou G

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Graeme. Many thanks for your kind words. Much appreciated 🙂

      Helpful Review
  • Annette Sutton
    Reviewed on Google

    vets and staff are wonderful and caring

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Annette. Thank you for you positive feedback. It means a great deal to us all 🙂

      Helpful Review
  • Kel Irwin
    Reviewed on Google

    After moving into the area recently, we were not looking forward to finding a new vet for our very anxious toy poodle. However, we were very happy with the quality of care and service we received at Mermaid Vet. They were so kind and it is obvious they have a real love for animals. problem sorted!

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Kel. Many thanks for your kind review. We definitely love animals! We look forward to seeing you both again 🙂

      Helpful Review
  • Agata Ondraszkova
    Reviewed on Google

    Very helpful, organised & professional. My cat can be a nightmare sometimes when it comes to vets but they handle her just fine:)

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  • Michelle Wyles
    Reviewed on Google

    Been to all the vets on the Gold Coast with our daughters pug, this is by far the best out of all of them wouldn’t go anywhere else with our new puppy Bella.
    Very friendly ,patient and understanding of your dogs needs, and caring.
    Bella is also attending her first day of school on Thursday!

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Michelle. Thank you very much for your kind review. Good luck with puppy school!

      Helpful Review
  • Michael Crutchfield
    Reviewed on Google

    Superior service from both reception and doctors, easy to deal with, no hidden costs, and helped our pooch Miss Evie out big-time 🐶 highly recommended.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Michael. Thanks for your five star review!

      Helpful Review
  • pug divis
    Reviewed on Google

    Dr Amanda and staff show empathy and compassion every time we bring our beautiful old dog in. We really appreciate her knowledge and care .

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    • Mermaid Waters Veterinary Surgery

      Hi Dianne. Thank you for your kind words 🙂

      Helpful Review
  • Shane Miller
    Reviewed on Google

    Took one of our furry kids down for an ear infection. I called back after one week to discuss further options. I spoke to Steve who was very knowledgeable. After a lengthy conversation to cover all of my concerns we ended the call. Steve without being prompted, made the effort to research what we spoke about, then called me back to inform me of what he had found to confirm points we discussed. These vets are NOT part of a corporate conglomerate! We all should support our local independent vets.

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  • Meg Reeves
    Reviewed on Google

    We recently took our labrador Daisy to Mermaid Waters Vet and the service was very welcoming and professional – I would highly recommend this clinic, many thanks!

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Meg. Its our pleasure to look after you and Daisy. Thank you for your kind review 🙂

      Helpful Review
  • Ingrida Lazare
    Reviewed on Google

    Staff is very caring and helpful. Good communication, good atmosphere.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Ingrida. Many thanks for the kind review. We really appreciate the positive feedback 🙂

      Helpful Review
  • Sue Berg
    Reviewed on Google

    Very happy with the staff, the service, the care, the communication, the cost. We have our 9 year old rescue rag doll cat in for a Lion shave. She had lots of matted hair and anxiety so required sedation. They were really lovely with her. She forgave me after a couple of days realising her grooming time was cut by 3/4. Lol. Next it will be our Bichon Friese Ollies turn for immunisations. Anyway, I wouldn’t hesitate recommending this clinic to anyone or any animal. Thanks Everyone. Sue Berg

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Sue. Thank you very much for your 5 star review. Its great to hear Missy is feeling better after her clip. We look forward to seeing you again with Olly 🙂

      Helpful Review
  • Jade Ott
    Reviewed on Google

    My expectations have been exceeded – I have a tiny Tea cup Chihuahua who I’m most particular about the handling of her as she can become quite anxious. Bambi had a full mouth of dental work and was cared for so well, she recovered at home overnight after having majority of her bottom teeth out she was comfortable and relaxed. Very fair prices too. I believe her relaxed recovery was based on the amount of care that she was handled with. I also received a follow up call to check in the next day. I’m so happy !

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Jade. Many thanks for your kind review. We are glad to hear Bambi is recovering well 🙂

      Helpful Review
  • Cassandra N
    Reviewed on Google

    Friendly staff and great groomers, my dog loves them

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Cassandra. Thank you for your kind words. Its our pleasure to look after you

      Helpful Review
  • Belinda H
    Reviewed on Google

    They took great care of my cat and are extremely helpful, professional and take the time to explain every thing. I felt like my cat was in good hands during his stay there.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Belinda. Thank you for your five star review. It is our pleasure to look after you – and we love cats 🙂

      Helpful Review
  • julie castle
    Reviewed on Google

    Took my cat Bella to get her vaccinated I found it friendly and professional going back tomorrow for a nail clip tomorrow Julie castle

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Julie. Thanks for the kind words. Its our pleasure to look after Bella

      Helpful Review
  • Chris Hooper
    Reviewed on Google

    I have carried out Aircon cleaning work here. Very friendly and helpful staff. Thanks guys gals

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    • Mermaid Waters Veterinary Surgery

      Thanks Chris. You do a great job every time

      Helpful Review
  • Jing Wang
    Reviewed on Google

    I got my puppy Happy 2 weeks ago and I have just attended this vet clinic twice, the receptionist and the vet are friendly and informative, I will come to this vet next time again!

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Jing. Thank you for your kind words. We are always trying to improve what we do and we would be grateful to know how we may improve our service to earn a five star review. Please feel free to provide further feedback to info@mermaidvet.com.au on what you think we can improve. We are willing to take on any constructive feedback. Thanks 🙂

      Helpful Review
  • Ben Dover
    Reviewed on Google

    The vets here are very informative, professional and kind. Immaculate service for any needs with your pets. I would give 6 stars if I could! Thank you very much!

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Ben. Many thanks for your five star review. Such positive words of encouragement are fuel for our enthusiasm. Thanks again!

      Helpful Review
  • Toni Drews
    Reviewed on Google

    They took my small puppy (3months) away from me for 25minutes without any explanation to only give her a vaccination .
    The vet blamed the poor service and lack of communication on covid but I had been there for the previous 2 vaccinations and that was the not the same procedure then. First 2 visits they Did vaccinations in the room with me and covid was certainly a worry then.
    Strange, unnerving experience and expensive too.
    In response to your response. That makes it even worse I’m sorry but firstly she could have communicated what she was doing and come and told me what was going on.

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    • Mermaid Waters Veterinary Surgery

      Hi Toni. I am sorry your puppy was taken out of the consultation room for a vaccination but the veterinarian you are referring to is pregnant and therefore at higher risk of exposure to COVID-19. It is safer for her to perform examinations/procedures with the assistance of a nurse rather than come into close contact with multiple owners every day.
      The current COVID-19 pandemic has been a challenging time to work through. Our staff have been fantastic throughout this time and have continued to keep our clinic open even though they have been at risk of contracting this virus. I hope this helps explain why your puppy was vaccinated out of the consultation room.

      Helpful Review
  • miranda rountree
    Reviewed on Google

    Always warm and inviting staff caring professional . Good food supplies too for pets. Comfortable if you pop in to get small things done too.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Miranda. Thank you for your positive review. We are always trying to improve what we do and we would be grateful to know how we may improve our service to earn a five star review. Please feel free to provide further feedback to info@mermaidvet.com.au on what you think we can improve. We also have client feedback forms at the front desk. We are willing to take on any constructive feedback. Thanks 🙂

      Helpful Review
  • Alison Golcman
    Reviewed on Google

    I attended this vet clinic with my puppy Abby and found they were very friendly helpful, informative and extremely caring. I am very happy to make this my regular vet

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  • Tim Inglis
    Reviewed on Google

    Great caring and knowledgeable staff and competitively priced.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Tim. Thanks for your five star review! Its our pleasure to take care of you and Banks 🙂

      Helpful Review
  • stephen lamb
    Reviewed on Google

    Great staff.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Thank you Stephen. Its our pleasure to look after Saber

      Helpful Review
  • Richard Korn
    Reviewed on Google

    Simply Great

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    • Mermaid Waters Veterinary Surgery

      Thank you Richard. Its our pleasure to take care of you and Fifi 🙂

      Helpful Review
  • mathew hilton
    Reviewed on Google

    Amazing vets and surgeons, highly recommend if your looking for a vet on the Gold coast

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Matt. We all love to see Nusa and Sabie anytime 🙂 Thank you for your words of encouragement. We promise to keep striving to do our absolute best!

      Helpful Review
  • L W
    Reviewed on Google

    A very professional, thorough and friendly practice. 10/10 care every time my cat and I visit. Trust them entirely. Could not recommend them more.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Liv. Many thanks. Your kind words mean a lot to all of us here at MermaidVet 🙂

      Helpful Review
  • Karl King
    Reviewed on Google

    Great staff, Christine did a fantastic job examining our new puppy Shelliemay and was so gentle giving her the vaccinations and microchip. Thank you Karl

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Karl. Many thanks for your kind and positive review 🙂

      Helpful Review
  • Katherine 2
    Reviewed on Google

    Excellent vet.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Thank you Karen. Have a wonderful Christmas

      Helpful Review
  • Mike Michelle
    Reviewed on Google

    Have been going to this clinic over 6 years and in the last year found the staff are becoming very rude and not caring about loyal clients will not go back to this clinic again.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Mike. We take all feedback seriously and I am very sorry if this is the experience you have had in our clinic. Our job can be very challenging at times but I can assure you all our staff are very devoted and love providing care to pets. As I am unable to find you on our database, I cannot address the particular issue you have experienced. Please feel free to contact Jess or myself and I can assure you we will endeavour to rectify any concerns you have.

      Helpful Review
  • Patrick Welsh
    Reviewed on Google

    Kind and attentive staff. Very willing to help wherever they can. A stress free experience for my dog Greg and I. Thanks

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Patrick. Many thanks for your kind words

      Helpful Review
  • Lyrical Luv
    Reviewed on Google

    Friendly Team, so caring to our loved ones, make us feel valued as customers great support and a great view. Would Welcome anyone their.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Thank you Lyrical for your kind and generous review. We look forward to catching up on your next visit 🙂

      Helpful Review
  • Kara Schuurman
    Reviewed on Google

    We have seen these amazing people for a while now and have had brilliant experiences each and every time – our crazy dog had to have an ALC surgery and everyone took such good care of her (and me when I worried lol)
    We originally went to this clinic for ease as we lived around the corner, now we have moved to the other end of GC, we will definitely still be using them 🙂 thank you xox

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Kara. Thank you so much for your kind words. It means a lot to all of us here at MermaidVet. We look forward to see you on your next visit

      Helpful Review
  • Bryan Chalmers
    Reviewed on Google

    Friendly helpful staff

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Thank you Bryan. We all love working here and helping pets and their owners!

      Helpful Review
  • Carolyn Farmer
    Reviewed on Google

    We had our cat Poppy at Mermaid Waters Vet for boarding for 19 days. The staff took excellent care of her. Poppy obviously enjoyed her stay. Poppy was treated individually & the staff got to know Poppy’s personality. They get a 5 star rating from me.

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    • Mermaid Waters Veterinary Surgery

      Everyone here loves Poppy! Please stay with us anytime Poppy

      Helpful Review
  • Sally Wiseman
    Reviewed on Google

    great care and great prices

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    • Mermaid Waters Veterinary Surgery

      Thanks Sally. Be assured that we will continue to strive to take the best care of your pets and continue to have a policy of fair pricing 🙂

      Helpful Review
  • Gordon Turner
    Reviewed on Google

    We love this Veterinarian business. The vets are very kind and compassionate to our little 9 year old furbabay. Costs for treatment are average. We get our little dog groomed every month. Parking can be issue if you arrive at peak morning time. We had to park across the road and walk across on our last visit.

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    • Mermaid Waters Veterinary Surgery

      Hi Gordon. Thanks for the positive review and feed back. We have recently upgraded the car park and I hope this may help

      Helpful Review
  • Jamie Grant
    Reviewed on Google

    Friendly staff all round. Vets are extremely knowledgeable, attentive and caring. Well priced compared to other vets.
    Visits are always efficient, appointments are always on time and Ruby always feels comfortable (she can be a bit timid at times) which is reassuring.
    Our go-to vet clinic

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  • Amira Tuimaseve
    Reviewed on Google

    Excellent Veterinary Surgery. The staff are very friendly and great with handling your pet. My cat Louie received excellent treatment and will be staying with them while I go on holidays. Thank you to all the staff

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  • ellen cr
    Reviewed on Google

    Amazing vet, everyone is so friendly and helpful.

    Hugo my puppy and Xavier (my cat) have always received the best care at the vet and cattery 🙂

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  • Arwel Jones
    Reviewed on Google

    Jess and her team are amazing. They really love all the animals… even the naughty greyhounds that escape from their owners back yard and get handed into the clinic where they stay overnight in safety!!

    Thank you so much for finding and looking after Blaze 🐶🙏🏻💓

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  • Angela Wit
    Reviewed on Google

    A friend recommended you to care for our puppy and we were very happy after our first visit and free health check. We look forward to bringing Lily to puppy school soon.

    Helpful Review

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    • Mermaid Waters Veterinary Surgery

      Hi Angela. Thank you for your positive review. Your kind words are so very encouraging to all of us here at Mermaid Vet. We look forward to seeing Lily for her next imminent visit 🙂

      Helpful Review
  • Brioney Wilson
    Reviewed on Google

    Very friendly and helpf staff. My cat loves the staff there, I highly recommend this place.

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    • Mermaid Waters Veterinary Surgery

      Thank you Brioney. Everyone here loves Hunter too 🙂

      Helpful Review
  • Dan Donoghue
    Reviewed on Google

    The cat boarding is by far the nicest setup I have seen, the prices are well placed for location and services.

    The staff really seem to care about the animals, one vet couldn’t stop cuddling our cat (which our cat absolutely loved :))

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  • Tony Kaine
    Reviewed on Google

    Took my kitten Mr magz here a couple of weeks ago the service was great and staff were lovely

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    • Mermaid Waters Veterinary Surgery

      Thank you Tony. We love kittens 🙂 Please let us know if there is anything else we can do. Also you can ring us anytime if you have questions 55721278

      Helpful Review
  • olivia lee
    Reviewed on Google

    Staff here are amazing. Always know our little ones are in good hands! (paco and bobbi)

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  • Taryn Houghton
    Reviewed on Google

    Very professional service. Very knowledgeable staff. I felt very comfortable leaving Rylee in their hands

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    • Mermaid Waters Veterinary Surgery

      Thank you for your kind words. I hope Rylee is enjoying his clean teeth. We look forward to seeing you both again

      Helpful Review
  • Dale Rider
    Reviewed on Google

    Highly recommended. My Labrador Cosmo is feeling much better after some help from the lovely staff at Mermaid Waters Vet Surgery! Thanks!

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    • Mermaid Waters Veterinary Surgery

      Thanks Dale. Your positive encouragement means a lot to all of us here at MermaidVet

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  • Monica Makari
    Reviewed on Google

    We were very happy with out first visit – and our dog , too 🙂

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    • Mermaid Waters Veterinary Surgery

      Hi Monica. Thank you for your kind words. We hope we can keep providing you with excellent care in the future 🙂

      Helpful Review
  • Josie Panozzo
    Reviewed on Google

    Took my furchild Isabella for her first ever vaccination, Christina Poole the vet was so gentle and caring

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    • Mermaid Waters Veterinary Surgery

      Hi Josie. We appreciate your kind review. Be assured we will continue to strive to provide our best care to all the pets we see 🙂

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  • Michael King
    Reviewed on Google

    Great service friendly staff and eager to please .

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    • Mermaid Waters Veterinary Surgery

      Hi Michael. Thank you for your kind words 🙂

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  • Christina Henry
    Reviewed on Google

    We have our border collies groomed here and they always do a great job

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  • Imran realreview
    Reviewed on Google

    Very nice staff, comfortable interaction and the doggo was happy

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  • Susan Hodges
    Reviewed on Google

    I have 2 long haired cats that I have shaved once a year at the beginning of Gold Coast summer. I prefer to have both cats sedated as it is much less stressful for Charlie and Daisy. At the same time both cats have nails clipped, overall health and dental checks. The price was well below what other veterinary clinics charge. The team were ultra professional and customer service exceptional. As all good veterinary clinics they made a follow up call the day after the procedure to ensure both cats were well. This will be our families go to veterinary clinic from now on. Highly recommended. Thanks again for taking such good care of Charlie and Daisy 🐺🐺

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  • Nedko Gabrovski
    Reviewed on Google

    Very professional and frendly

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  • Tan Turner
    Reviewed on Google

    KIND AND CARING

    Over the course of about 4 months our little pooch has been unwell and needing to visit the vet at least once a week. We got to know Christine the Vet here very well.
    She showed kindness, compassion and love toward our little dog and we can highly recommend her as a vet.
    She has called us to see how our fur baby is doing and will always be there when needed.
    They also have a pet grooming service which we have used a couple of times and seems to be quite good.
    Thank you so much Mermaid Waters Veterinary Surgery – we are truly grateful!

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  • Darryn Aldridge
    Reviewed on Google

    Great friendly service, definitely recommend!

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  • iona pajak
    Reviewed on Google

    Ragnar and I had a wonderful experience at the mermaid waters vet! Michaela and the friendly staff treated Ragnar as if he was their own and I would highly recommend this clinic to everyone.
    We had Ragnar neutered, microchipped and vaccinated and has had very little discomfort and the whole process was easy, quick and very affordable.
    The clinic also has a Cattery which we will be looking at booking Ragnar in in the near future when we go away.
    Thanks so much for looking after my fur baby! ❤️

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  • Andrea Bedward
    Reviewed on Google

    My dog Daphne attended their puppy school and my daughter who took her thoroughly enjoyed the experience . My interactions with the staff have been most favourable ..highly recommend

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  • Bernadette Giuliano
    Reviewed on Google

    The vet clinic staff are friendly and helpful. Services they provide are exceptional and affordable.

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  • Jacquie Groves
    Reviewed on Google

    I highly recommend this surgery. Caring and compassionate and I have not had a bad experience here. My mothers dog had to be put down at 18 years of age and so much compassion shown by the vet. He even washed Sammy and wrapped him in white cloth so my 91 year old mother could have a last look at him before we buried his body. A few years after this my dog had to be put down at also 18 years of age and the same caring and compassion shown but a different vet on this occasion. Great service from all staff there.

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  • Nick Hronis
    Reviewed on Google

    Great with our British bulldog

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  • John Arthur
    Reviewed on Google

    A+

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  • Owen C
    Reviewed on Google

    The staff love my dog. They keep her healthy

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  • David B
    Reviewed on Google

    Great service and friendly people make a difference.

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  • Brooke Harris-Reeves
    Reviewed on Google

    Wonderful care for fur babies

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  • Derek Mill-matoe
    Reviewed on Google

    Wonderful service 🐕❤

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Business ID: 4939

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