Better Pets and Gardens Midland is featured on The Pet Community as a trusted provider of stores services.
Better Pets and Gardens Midland Contact Information and Customer Reviews
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Reviews (99)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Customers seem to be raving about Better Pets and Gardens Midland, with numerous praises for the fantastic and friendly staff. The team is repeatedly commended for their exceptional customer service, offering helpful advice and even going the extra mile to assemble and install products. The store offers a diverse range of items catering to an array of animal needs, with patrons also highlighting their good prices. Some customers had an uncomfortable experience with certain staff members, but overall, the reviews suggest that Better Pets and Gardens Midland is a reliable pet shop. The store also offers additional services such as dog grooming and a delivery service, which have been well-received by customers, enhancing their overall shopping experience.
Last Updated: 20/10/2023
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Business ID: 7445
Cazz Jones
Fantastic staff, all so helpful. Great products and prices and awesome fish displays
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Meelis Jaas
Big and good.
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mathew pekaar
Eh
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Better Pets and Gardens Midland
Thank you Mathew.
Tammie van-Zanten
Excellent customer service and wonderful, helpful staff.
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Better Pets and Gardens Midland
Thank you so much Tammie! The team are going to be delighted when they get sent your lovely compliment! You will have made their day. Really, really appreciate you taking the time to leave us a note and do a review and especially your support to our family owned business. Thank you!
Stuart Kay Elvidge
Everyone here is so helpful, great range of products for all the animals, good prices too
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Better Pets and Gardens Midland
Thank you Stuart. We are so grateful for the support we get from our customers and appreciate you taking the time to leave us a review too. Gives us a real boost as a small family business!
Alan Atkinson
Plenty of stock, and friendly staff, thank you.
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Ann Evans
What an amazing shop. The service was absolutely fantastic. We went in there after trekking through all the usual pet shops looking for a car seat for my friends dashund
Not only did they have the right size in stock but spent nearly an hour assembling the seat , installing it into the car and making sure the little bloke had a harness and was safe.
As we drove off I swear he was smiling. First time ever he could see out the windows and feel the breeze on his little snout. Otto had lost his faithful doggie friend this year and had been down in the dumps but now the sun is shining for this little chap. The staff at the Midland should be proud of their outstanding service. We will be back.
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Charles Lim
Friendly and helpful staff. Have a good range of pet stuff.
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Better Pets and Gardens Midland
Thank you so much Charles! Really appreciate your visit and taking the time to share a review for us. As a small family owned business, these things mean heaps to us.
amber
great range of products and a large store but the staff don’t have the best customer service skills. I was looking and overheard a rather loud worker say to another worker ‘can you go ask that girl if she needs help? I know you don’t want to but just go ask.’ left immediately and felt very uncomfortable.
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heidi makarov
Helpful knowledgeable staff
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