Better Pets and Gardens Midland is featured on The Pet Community as a trusted provider of stores services.
Better Pets and Gardens Midland Contact Information and Customer Reviews
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Reviews (99)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Customers seem to be raving about Better Pets and Gardens Midland, with numerous praises for the fantastic and friendly staff. The team is repeatedly commended for their exceptional customer service, offering helpful advice and even going the extra mile to assemble and install products. The store offers a diverse range of items catering to an array of animal needs, with patrons also highlighting their good prices. Some customers had an uncomfortable experience with certain staff members, but overall, the reviews suggest that Better Pets and Gardens Midland is a reliable pet shop. The store also offers additional services such as dog grooming and a delivery service, which have been well-received by customers, enhancing their overall shopping experience.
Last Updated: 20/10/2023
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Business ID: 7445
Brad Roberts
Waited for service as only one staff
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Better Pets and Gardens Midland
Thank you for your comments and review Brad. Our apologies for the wait. We normally have 3-4 staff on but sometimes a truck arrives at the same time as someone is on a home delivery. Thank you for your patience and for letting us know.
Bradley Roberts
Great
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Better Pets and Gardens Midland
Thanks so much Bradley! Really lovely to have you visit and much appreciated as a WA family owned business. Thanks heaps.
4wd Girl
One of my top choices to get animal supplies. The staff are so lovely and helpful.
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Better Pets and Gardens Midland
Thank you! What a wonderful compliment to read 4WD Girl! Big grins here and we really appreciate you giving us a review and the lovely words. Thanks heaps for supporting us.
Shane BODINNER
Good service
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Better Pets and Gardens Midland
Thank you Shane. Really appreciate your support, and taking the time to leave us a review. We get a buzz from these and feel very honoured.
Belinda Little
Always excellent here. Lovely helpful and knowledgeable staff, nothing is too much trouble. Prices are good also and I like supporting a family owned business. Highly recommend
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Krykitt
Helpful
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Better Pets and Gardens Midland
Thanks so much Krykitt! Really appreciate your visit and taking the time to leave a review for us. Hope we see you again soon?
Patrick Harding
Excellent service. Needed help and the staff obliged.
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Better Pets and Gardens Midland
Thank you so much for the great compliment Patrick. As a small family owned business, our team are our greatest asset and it matters hugely that we get things right. Really appreciate your support too!
Les Kerr
Visited looking for a shelter for our Quendas, helpful staff member helped us and we got what we came for along with a small bag of hay to make a bed for them in winter, she even carried the purchased goods out to our car !!
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Better Pets and Gardens Midland
Thank you so much for the comments Les! It means so much to us and gives us a real lift in the day. As a small family owned business, we value the support we have from our customers so greatly. Hope the Quendas stay safe too. Lucky to have someone looking out for them!
Shannon Astill
The new fitout is going to be fantastic
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Emma Sims
Excellent range and customer service! If you’re looking for anything pet-related, they’re sure to have it. Truely above-and-beyond service
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Better Pets and Gardens Midland
Oh Emma, thank you so very much! We get such a buzz from comments like this and it puts a real pep in our step, so very much appreciated. Thanks for commenting on the range too. As a small family owned business it matters so much to be able to give customers a reason to select us. Ta.