Better Pets and Gardens Midland is featured on The Pet Community as a trusted provider of stores services.
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Here's a summary of the most recent reviews on The Pet Community Customers seem to be raving about Better Pets and Gardens Midland, with numerous praises for the fantastic and friendly staff. The team is repeatedly commended for their exceptional customer service, offering helpful advice and even going the extra mile to assemble and install products. The store offers a diverse range of items catering to an array of animal needs, with patrons also highlighting their good prices. Some customers had an uncomfortable experience with certain staff members, but overall, the reviews suggest that Better Pets and Gardens Midland is a reliable pet shop. The store also offers additional services such as dog grooming and a delivery service, which have been well-received by customers, enhancing their overall shopping experience. Last Updated: 20/10/2023
Simon McBeath
Reviewed on Google
Good independent pet store.
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Better Pets and Gardens Midland
Thanks heaps for the visit and taking the time to give us a rating Simon. Really appreciate the support so much and especially, as you noted, as a family owned business. Cheers.
Julie Smith
Reviewed on Google
So so customer service
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Terry Selleck
Reviewed on Google
Mack loves his chicken mince and Prime 100!
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Better Pets and Gardens Midland
Thanks so much for leaving us a rating Terry and very glad to hear that Mack is a happy eater. Meals sound like top quality so no doubt very much enjoyed!
gregory chapman
Reviewed on Google
Central to midland
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Better Pets and Gardens Midland
Thanks so much for the wonderful rating and for visiting Greg. Really appreciate it and also the support especially as a family owned business. Cheers.
Beau Mead
Reviewed on Google
Very helpful, have a lot of products more than most
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Better Pets and Gardens Midland
Hi Beau. Thank you for taking the time to leave us a comment and rating. It actually means a lot to us and the team love reading the comments people share. Thanks also for noting our difference. Being a family owned business gives us great flexibility and we love having a wider range. Cheers for the support.
Philma Brollati
Reviewed on Google
Love coming hear I just got new 8 week old puppy and the fella there answered all my questions
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Alan Thompson
Reviewed on Google
Always a great range. Super friendly staff.
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Hailey Reid
Reviewed on Google
No problem, the staff there are super friendly we went to buy a goldfish and they told us everything that the fish would need, what kind of conditions that would be needed to keep the fish healthy and they even told us what to expect when we took the fish home, also they were really friendly and one of the staff members even helped us find the right tank for the best price possible
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Sam Walsh
Reviewed on Google
I worked here years ago and I severely hurt my back. As it was my first job and I was very young the owners told me not to get any work comp because I would never be able to get a job again and bullied me to not do anything about it. I still today am dealing with the injury and probably will for the rest of my life.
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peter henley
Reviewed on Google
My experience with this family run shop was very good, the staff were helpful and took me to the relevant department and assisted me with my purchase. Then proceeded to carry my purchase out to my car. Knowledgeable and courteous
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Better Pets and Gardens Midland
Oh thank you so much Peter! You know what? We are a family owned business and I can tell you that we never get over the buzz of reading a lovely comment like this. It might seem silly but it matters to us more than people know, so Thank You for that buzz! We are nothing without the support of our customers but also very proud of our teams. Hope you come in again soon.
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Simon McBeath
Good independent pet store.
Share this review:
Better Pets and Gardens Midland
Thanks heaps for the visit and taking the time to give us a rating Simon. Really appreciate the support so much and especially, as you noted, as a family owned business. Cheers.
Julie Smith
So so customer service
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Terry Selleck
Mack loves his chicken mince and Prime 100!
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Better Pets and Gardens Midland
Thanks so much for leaving us a rating Terry and very glad to hear that Mack is a happy eater. Meals sound like top quality so no doubt very much enjoyed!
gregory chapman
Central to midland
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Better Pets and Gardens Midland
Thanks so much for the wonderful rating and for visiting Greg. Really appreciate it and also the support especially as a family owned business. Cheers.
Beau Mead
Very helpful, have a lot of products more than most
Share this review:
Better Pets and Gardens Midland
Hi Beau. Thank you for taking the time to leave us a comment and rating. It actually means a lot to us and the team love reading the comments people share. Thanks also for noting our difference. Being a family owned business gives us great flexibility and we love having a wider range. Cheers for the support.
Philma Brollati
Love coming hear I just got new 8 week old puppy and the fella there answered all my questions
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Alan Thompson
Always a great range. Super friendly staff.
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Hailey Reid
No problem, the staff there are super friendly we went to buy a goldfish and they told us everything that the fish would need, what kind of conditions that would be needed to keep the fish healthy and they even told us what to expect when we took the fish home, also they were really friendly and one of the staff members even helped us find the right tank for the best price possible
Share this review:
Sam Walsh
I worked here years ago and I severely hurt my back. As it was my first job and I was very young the owners told me not to get any work comp because I would never be able to get a job again and bullied me to not do anything about it. I still today am dealing with the injury and probably will for the rest of my life.
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peter henley
My experience with this family run shop was very good, the staff were helpful and took me to the relevant department and assisted me with my purchase. Then proceeded to carry my purchase out to my car. Knowledgeable and courteous
Share this review:
Better Pets and Gardens Midland
Oh thank you so much Peter! You know what? We are a family owned business and I can tell you that we never get over the buzz of reading a lovely comment like this. It might seem silly but it matters to us more than people know, so Thank You for that buzz! We are nothing without the support of our customers but also very proud of our teams. Hope you come in again soon.