PetSmart Newtown love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Hey there, fellow pet lovers! If you're on the hunt for pet supplies or services, you might want to consider PetSmart Newtown. While some folks reckon they didn't find every item on their wishlist, others have heaps of praise for the helpful staff and specialized services. Peggy, a shout-out to you for being a top-notch dog trainer, especially for those spirited pups with more energy than a toddler on a sugar rush. And Cindy, you're a grooming wizard, turning a chaotic furball into a fluffy angel! Sure, PetSmart Newtown isn't without its niggles – a few customers mentioned overbooking issues and a need for better customer service – but let's not forget the compliments on their range of products and the thumbs-up for their grooming services, particularly Heather's snazzy haircuts. Just keep in mind, while prices might be a tad higher than some competitors, their return policy seems spot on. And for those who prefer their furry friends to avoid the kennel scene during grooming – it's worth a chat to ensure the booking fits your pet's needs. All in all, whether you're after cat swag or pup pampering, PetSmart Newtown has got a fair bit going for it.
Last Updated: 29/01/2024
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Business ID: 54431
Diane Seitter
Did not have everything I wanted to buy
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Ivana Loufik
Very helpful
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Pomsky Puppy Papi
There is no greater test for groomers and trainers alike than a wooly double coated part husky.
But the staff at this Petsmart rise to the challenge.
Peggy was the best trainer he has had at any of many facilities he has taken classes at.
And Cindy always returns his coat of chaos to perfection claiming he was a perfect angel. Even though I know he has never sat still a waking moment in his entire life 🤣🤣🤣 So either shes got the touch, or she is immune to his husky theatrics 🤣
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Eric K
An ordinary shop for pets.
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Veritas
Kelsey is the BEST with cats! It isn’t just a job for her and I feel so much better coming to this location. I highly recommend this PetSmart.
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Sam Portnoy
Just brought my dog in for a 10am grooming appointment. On the online check in form I confirmed he gets anxious in the kennel around other dogs. No one called to let me know he needs to be booked for a different kind of appointment (although I’ve never had to do that at other Petsmart locations). I showed up to check him in, went over this information again and the groomer told me she has 4 other dogs ahead of him. How is this even possible at 10am in the morning? It’s absurd that they are not just double booking animals, but triple booking them. They essentially told me I can come back tonight at 7pm despite already driving to the shop with my dog if I want to have him groomed without being crated. I told them I don’t mind if he’s crated, he will probably just bark a lot and they said they won’t take him if that’s the case so I have no choice but to come back later if I want to get my dog groomed or find somewhere else to take him. I’ve been to Petsmart locations all over the country and have never seen them overbooked or turn me away. Additionally, what’s the point of the check-in questionnaire if they don’t even look at it?
Do not recommend.
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Tim Cairns
Usually have what you need, room for improvement from a customer service perspective
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Terri B
I like Petsmart. Their prices aren’t always competitive, but for the most part they’re fairly clean and carry a huge variety of products.
I do wish they would stop selling live animals. I don’t think it’s appropriate, but that’s just me.
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Robert Salvage
So
About a half an hour to get assistance in buying fish.
Also, thought I would buy Fancy Feast cat food. 10 cents/ can more than Walmart.
No disrespect, but there are better options.
Update
Got immediate assistance in the aquarium department
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Julie E Kimmel
We took classes there with Peggy when my dog was a Puppy. Peggy is an excellent trainer! My dog has been to lots of classes with different trainers and Peggy was the one to teach me actual tools to address my dog excessively barking and pulling during class out of excitement and wanting to greet the other dogs and people when he was a Puppy.
She is great with high energy puppies and working breeds. She doesn’t suggesting you drug them or stuff them with gimmicky calming treats like some other trainers (which honestly I was beginning to question if my dog needed meds at one point due to his insane husky energy levels 🤣). Instead, she give you specific strategies to manage their enthusiasm and energy and get to the other side of that phase, which he did eventually grow out of with time, patience and a lot of training!
I have gotten so many compliments on my dogs behavior since her classes. I only wish Petsmart offered more classes and more advanced ones, since we already took all the ones they currently offer we had to move on to other facilities/trainers.
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