PetSmart Orange love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Orange seems to be a place that sparks a mix of emotions among its visitors. On one hand, customers rave about the thorough adoption processes and the excellent grooming services, with special shout-outs to the friendly and helpful staff that make shopping there a pleasure. The store's grooming salon, in particular, receives high praise, with customers returning due to their trust in specific groomers like Kimberly. On the flip side, there's mention of a less positive experience with a staff member who was perceived as rude and unhelpful, especially when it came to the purchasing of a pet hamster. While the store is commended for its clean environment and reasonable prices, some customers suggest there's room for improvement in customer service and a broader range of products, especially for cat owners. Despite a few hiccups, the store maintains its reputation with many happy repeat customers who appreciate the convenience and the quality of service at PetSmart Orange.
Last Updated: 31/01/2024
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Business ID: 54535
Dorene Ekman
Originally I went there just to look around. And so we fell in love with several cats. Oh my goodness they really get thorough with the information about adopting in cat. They even want proof of ownership of your home.
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Angel
My first experience with PetSmart did not disappoint. I took my little guy in for grooming services and they did a phenomenal job. I will be bringing him back for more services in the future! 🐶
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Frankie A. Rivera
Awesome
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Natasha Romanova
Great groomers. Friendly staff
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Julian0602
Crystal there is ridiculous, she is rude, impatient to the dogs while trimming them. And she tries to avoid providing service to customers and find all kinds of excuses to send them back.
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Bernard Bacon
Friendly service
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Donald Sexton
Helpful. Friendly. Staff. A pleasure to shop there.
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Andres Arango
Excelente lugar, muy agradable y hablan inglés y español…muy recomendado
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Patti Stewart
The grooming salon here is excellent. We use Kimberly and she does a great job with our dog. Kimberly is someone that we trust with our dog.
Petsmart in general is a great store. Staff here are very nice and prices are very reasonable.
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Lehti Hutzell
The personnel are just fantastic. They find everything for you. They are the best.
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