PetSmart Desert Ridge love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 54659
WRONG TO STRONG
Great service
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saul mayorga
Muy bonitas mascotas
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Tia Byrd
Great sales. My cashier was helpful and very friendly!
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Joe Hertzbach
Lexi, Dr Blackman, and Samantha are amazing. They took excellent care of our little Bella Blue. I highly recommend the team. Care, knowledge, and empathy is tops.
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Tracy Applegate
Dr Blackman and the entire staff at Banfield are the best!
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Liz Medina
They had a lot of kittens up for adoption.Please adopt don’t shop
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Celsta Me
Great nail service for pup! Came to pick her up, and they were holding her. My pup loves her pretty nails. Awesome!
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Mon McP
Found everything I needed. Well stocked, great employees.
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Terry Homman
Very helpful and knowledgeable at Desert Ridge.
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Benjamin Murray
Friendly staff and clean store
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King Al
Amazing, compassionate employees. Y’all were amazing with Chula!
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Juanita Vautrin
The only thing I would change is more products at a reasonable prices.
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Laura Parisi
They have gold fish here .. I put them in horse trough to eat mosquitoes
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Ebony Williams
I’ve been bringing my dog to this groomer for about a year. They’ve all done decent with Zoey, however, we prefer Ciona. Today 7/29 around 12:30p, I walked in to schedule an appointment for my baby and witnessed something so disturbing. I witnessed the groomer in the front half of the store, a Caucasian woman with a ponytail, yank someone’s ShihTzhu to get them to cooperate! She was tying to grind their nails and the dog did not enjoy it, but the dog was not overreacting. Well I guess she lost her patience and thus, the dog suffered. I did not ask her name because I did not want to make her co-worker speak on it, but I did inform her co-worker to never let that woman touch Zoey.
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Caleb Van Liew
Very clean, very friendly staff, great pet selection
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Dana Powell
The grooming services at PetSmart Desert Ridge are excellent! Professional and kind staff/groomers. We’ve been going to this location for years with our pups!
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Al Phoenix
My family and I had a SIMILAR encounter with VICTORIA (see below comments I copied and pasted here). Wow, and she is still employed???
She was doing the same thing to us- tons of questions about fish talk, other fish, food….and other IRRELEVANT questions. She became so RUDE we asked for help. However, it was after 5 pm and guess what she was MOD. Btw, the fish that she sold us DIED over night. AND yes – she (victoria) CONSISTENTLY rolled her eyes – like doing us a favor. BAD WORK ETHICS- actually ZERO work Ethics.
I’m guessing here, if this victoria still there and there is a management problems- Am I right Sara/Sean????
This is the review from other customer here:
Helpful Reviewi have bought all of my animals supplies from this store, every time, there is about a 90% chance someone will be rude or dismissive. i went in to buy Fish with my partner ( we happen to look younger but both of us are over 30 years old). we were told by a staff member we should not buy an angel fish because they get aggressive. i told her they should change the little facts list about them because on the angel fish card it says it is peaceful. then i was questioned about how large of a tank i have , how many fish i had, about 21 questions, all insinuating that i wouldnt be a good home for these fish. the first person who came to help me left so i called another once i decided to purchase a black tail tetra. this was the manager Victoria, she normally helps out but is consistently unfriendly. Victoria asked me the same questions the first staff did, and once i answered them she said ” thats funny because you told this other staff something else”. not professional at all. its none of their business if i have 1 , 2 or 50 fish tanks at home. She reluctantly bagged the fish and we took it to the register. At the register was the first employee and was being extremely rude to me. she rolled her eyes when i said i have a phone number to use for points. i was holding the fish tank when the lady at the register PHYSICALLY GRABBED the bag of fish out of my hands. she cut my skin with her nails in the process. i was outraged and called the manager ( who was victoria) and she told me she is sorry for her coworker. i was not upset about Victoria, but the other employee needs a mental health check. it is absolutlely not okay to touch someone who is a loyal customer. i called corporate and filed a formal complaint and the GM of petsmart called ( sean) who was very nice and apologetic. He rectified the situation and made me feel like i was heard and would do an investigation with his team members. Not sure i will ever go back to this store after being assaulted by their staff.
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Gary Spears
petsmart is always good.
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garrett duell
Great experience for the kids
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Raven McQuiston
Great location and had large stock of the vet cat food!
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