PetSmart NE Phoenix love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Location
Improve this listing
Reviews (20)
Add a Review
Add Review
Leave a Reply
Business ID: 54651
Frank Caruso
Skylar and team took great care of our 14-year old Shih Tzu dogs this afternoon. The dogs were initially very stressed. But the end grooming result was fantastic. The dogs were happy and looked awesome.
Helpful ReviewShare this review:
Jade Cayote (kitfox75)
I love my job at petsmart
Helpful ReviewShare this review:
Brandon James
It’s a petsmart
Helpful ReviewShare this review:
Paul L Musaelyants (Management services)
Love this place ❤️
Helpful ReviewShare this review:
Sara Boddy
We’ve been bringing our dogs to the pet hotel and grooming for a few years. On multiple occasions, I’ve booked extra services online. When grooming, I’ve elected to pay extra for nail clipping and extra pampering. This past weekend, we dropped our Pomeranian off for boarding and requested he get groomed while he was there and get playtime. On all circumstances, they did not do the extra we’d asked for even though we were willing to pay for it and now we have to find another time for grooming. It’s annoying and Petsmart is clearly leaving money on the table they could be making but we’ll end up finding somewhere else altogether if this continues happening. Petsmart – don’t have the online booking if your staff isn’t trained to use it. Future customers, don’t assume if you requested it online that they’ll do it.
Helpful ReviewShare this review:
Amanda Piccoli
Used to go to this location a lot.
Helpful ReviewHardly any staff. Nobody smiles.
Share this review:
Bettina Kathleen Silverman
Staff are welcoming and have a positive attitude. Store is very clean, and the doggie day care area is excellent.
Helpful ReviewShare this review:
sandy Luttrell
Took our dog there. Very nice and friendly.
Helpful ReviewShare this review:
Drew Mann
I’ve been coming here for over 4 years and Robin has helped me for the last 2 years of coming and she has always been a pleasure to work with every time I stop in! Every Petsmart needs a Robin!
Helpful ReviewShare this review:
Lawrence Merice
PetSmart, especially with Lauren’s help, made Harold’s visit stress-free and wonderful. Outstanding service, highly recommended! 🐱🌟
Helpful ReviewShare this review:
KR AZ
We took our dogs to a half day at the Tatum and Shea location. The check in process is fairly easy especially if you call and give them most of the dogs info beforehand. We also boarded them for two nights and everything seemed to go well. We were able to view one of the suites that they would be staying in and the staff answered all questions we had. Would take them there again.
Helpful ReviewShare this review:
Charlie Enke
PetSmart refuses to sell ANY of their fish (including guppies, platies, mosquitofish etc) to anyone for feeding purposes, except for Rosy red minnows and comet goldfish. they say that this is “PetSmart company policy” and this is absolutely ridiculous. they’re actually saying that it’s moral to sell one breed of fish to be eaten but not another. it is NOT safe to feed rosy reds or goldfish to aquatic turtles because they contain thyanicimide which blocks nutrient absorption and can make them sick. so what fish exactly am I supposed to feed my turtles? nothing from your stores obviously. change your policy.
Helpful ReviewShare this review:
jeff Zacher
Pet nirvana
Helpful ReviewShare this review:
John Easter
Convenient parking. Greeted at the door and follow up in an aisle. Priced better than Wal-Mart on product I needed.
Helpful ReviewShare this review:
Stormie Barfield
Has everything you need for just about any kind of pet.
Helpful ReviewShare this review:
Gilbert Hauseaux
Good grooming service….my little friends love it..
Helpful ReviewShare this review:
sherri bronson
Took my dogs walking there because it was too hot outside. Let them pick out a toy. The staff was very welcoming !
Helpful ReviewShare this review:
Michael Brand
Product availability was good. Just left store and cashier seemed inconvenienced that she had to ring me up. Slamming my collar down and not even offering me a bag. Rude and lazy.
Helpful ReviewShare this review:
Jason Stine
Always welcomed, always friendly, usually super clean. Prices feel high, but everywhere feels like that, so maybe it’s just me. Did dog traning here and get my grooming done by them, a one stop for everything pet.
Helpful ReviewShare this review:
Stelina Blu
Had to return pet food and thought it would be easy, but unfortunately, newbies are working there, and even management is new. For something simple, an exchange it took forever.
Helpful ReviewThat day, I was in a hurry, not their fault, but that was stressful going through that mess.
I asked for a manager, and the woman helping the cashier said she was the manager and never been shown how to do that particular transaction.
I did my best to keep cool, and so did they. I have to say it wasn’t a great experience, but they handled it well. I understand on their end and have been there in their shoes before, so thinking that way,
I was able to keep my cool while they worked it out.
It is not the manager nor the cashiers fault that they didn’t get the training they needed to be self-sufficient.
So, GOOD JOB LADIES for stepping up and doing what you could to help me and fix the problem.
Whomever trained y’all should have done more efficient job training and not leaving newbies all alone.
Thank the GOD these ladies banded together and got it the job done and I left satisfied yet peeved at whomever trained them.
Share this review: