Greencross Vets South Melbourne is featured on The Pet Community as a trusted provider of vet services.
Greencross Vets South Melbourne Contact Information and Customer Reviews
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Nathan Burgess
Exceptional service provided when dealing with an emergency situation with my cat Boots over three weeks of recovery. Professionalism and calm was above expectations and very much appreciated.
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Ciaran Doherty
Lovely staff
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Maria Diamond
The wonderful team at Greencross South Melbourne made our little anxious chihuahua feel like he’s safe and at home. Taylor and I believe the other lovely girl’s name was Holly, we’re amazing in making us feel comfortable. Ralphy let them trim his nails with ease, he’s had some previous bad experience at another vet in Queensland, but it was a complete surprise to see how comfortable he was at this clinic. Seriously couldn’t recommend these guys enough, especially due to the caring and friendly staff. Thank you so much!
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Sally Spratt
The Vet and staff were kind, considerate, and knowledgeable. They listened, spent time to understand my dog and her problems, they have options and suggestions, supported me in my decisions and gave advice that was specifically about me and my dogs problems.
They suggested ways that reduced my wait times, costs and travel.
The vet contacted me a week later to check on my dog and how her treatment was going. She remembered my dog and what her issues were as well as her personality and behaviours.
I couldn’t have been more happy with our treatment and support. They are everything you could want in the support of the health of your pet.
Thank you so much for keeping my little big anxious girl safe and well.
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Ani Møller
Small local vet clinic with a very caring veterinarian.
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Shabaz Sadiq
Great vet! we have been going for 2 years now. Friendly and helpful
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Tammy L. (Lambo girl)
Very caring about my preg chihuahua
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Harley Jo
Nice enough to take on injured bird i had found
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Connor Hovenden
Took my dog here as she was sick and my regular vet was unable to see her on the same day. Dr Leo showed great care, and even called me several days after the appointment to check on how my dog was doing. This meant a lot considering she was not a regular patient of his!
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Bethaney Hyatt
You can tell the people that work here are animal people. My 10 week old Charlie took to everyone so well. Didn’t cry or make a fuss.
Helpful ReviewVery thorough in explanations and options. This is will now be my go to vet. Yes the hours have changed but a lot of businesses are experiencing this at short notice due to the Covid variant I think we all need to be understanding of that right now. Webvet is great.
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Tommy Ellix
The reception lady is extremely rude. The service was very disappointing and very over priced. I highly recommend going to lort smith’s. The vet was okay but the receptionist is horrible.
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Angelina Ling
The clinic sent an appointment confirmation text to me, stating to remain in the car upon arrival. So I asked the question — given I don’t have a car, what are the next steps I should be taking since I don’t drive and I can’t remain in a vehicle that I don’t own. There’s question around is this a drive through Vet? Do they not allow clients to bring their pets into the clinic? One of the staff members then responded to my text in the most condescending manner, stating they don’t provide travel support to their clients and suggesting I should be taking trams/taxi/Uber. Not impressed with the attitude given by this Vet, so I decided to cancel my appointment. I don’t think I can trust a Vet clinic that shows such a condescending and rude attitude to their customers.
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Mike Ski
Only open three days a week and never any appointments available that week so absolutely useless if your pet is feeling unwell. They clearly need more staff.
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Greencross Vets South Melbourne
Hi Mike, thank you for taking the time to leave your star review. We are sorry to hear about your recent experience. With the extra hazards presented by summer and the festive season, veterinary clinics are busier than usual. You can also speak with a Greencross Vet 24/7 via video call with WebVet.
Helpful ReviewMichael Assaf
I got everything I needed!!!
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Brad Ray
The Director of Vets is extremely helpful and very professional. It’s very clear that they work hard to ensure your pet has been looked after and attended to after surgery. Thank you very much.
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Eliza R
Have been trying to call this morning since 8am (advertised opening hour) and still getting the automated “we are closed and will reopen in the morning” at 9:27am. Nothing on the website to indicate their opening hours have changed. Quite stressful.
Edited to add: the helpful team at Greencross Williamstown informed me that the South Melbourne location is closed every Thursday this month! Would be helpful to have this information reflected on your website.
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Catherine Johnston
Well equipped and in good location.
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Badi Ceren
Excellent customer service, easy transition from previous Vet. They get files.
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Yvette Callanan (Vettyy)
One of the most unhelpful laziest interactions I’ve ever had with a clinic. And that was just emailing to ask a question, didn’t even bother booking here.
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Elena Bones
Came here for the first time after moving house (and apprehensive about finding a new vet). The staff were all so lovely and I really felt like my cat would be well cared for now and in our future visits.
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Trent
Paige is a gun in reception and the team are very compassionate.
Helpful ReviewWe have had a couple of issues with our Cat, and between Green Cross and Animal emergency, she is on the mend.
Recommended for sure. Like with anything, a secondary opinion doesn?t hurt if you?re not satisfied, however more often than not, the team are on the money and happy to refer for more serious cases.
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Business ID: 13120
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