PetSmart East Spring love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55121
Barbara Luter
My little girl yorkie lexie, taking puppy classes at Petsmart..Every body loves her and doing great in her class.. thanks to Julian
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seth cole
Always a good time
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Lisabeth Zuniga
My first time using this location and very discouraged. Dropped my German Shepherd off at 10am. Checked status on my dog at 2pm and was told he was still very wet. Which leads me to believe he was not groomed at the time of drop off. Asked why he was still wet and was told that my dog was “aggressive” and “snapping” at the groomers when they were attempting to dry him. Totally unheard of since he’s been groomed numerous times before. Employee then said, “well sweetie, it’s on his profile that he’s aggressive.” Left with my dog completely wet, no nails trimmed/grinded, no teeth brushed, no ears cleaned, and no sanitary cut.
Called the PetSmart at sawyer heights, whom has been grooming my dog for a long time, they confirmed my dog is NOT labeled aggressive and they have NEVER had any issues with him. They mentioned a cautionary note of not using the blow dryer in or around his face, but again no other notes of my GSD being remotely aggressively or difficult to work with.
Riley Fuzzel location…do better. Customer service is terrible and staff should not be patronizing clients by calling them “sweetie.”
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Mark Garcia
Always good service
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Gaby Rodriguez
Very affordable
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MacKenzie Ashcraft
The store was clean and I asked for help and received it immediately. I sadly didn’t get his name but he grabbed a 10 wahl clipper blade for me and made sure it was the exact one I needed. I hope this gets back to him
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Brooke Mills
If i could give 0 stars i would. customer service was terrible. Simon in particular was very rude. me and my boyfriend brought in 2 of our pups and we were waiting in line and i spotted some cookies i was interested in buying, i was still waiting a little ways back from the register and he starts calling for us to come up, no one was behind us and i was still looking at the cookies so i said multiple times okay thank you, hoping he would see i was still busy shopping. he then comes up to me and tells me that he’s ready to take me. i was shocked so i said okay thank you and started to get flustered and followed him to the counter. i gave him my number and he said i had points to redeem. and i said “no it’s fine” and he looked at me and shook his head with attitude and stuck his hand up like he was confused with what i said and was trying to get me to explain further. i was very upset with that interaction because who in their right mind would treat someone they don’t know with such attitude and disrespect.
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Billie Johnson
Always friendly helpful employees. Always have plenty of products and several choices on all your pet needs
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Logan Hayes
Tyler I believe was his name, was very helpful. We were buying a fish for my daughter and he was very patient and informative.
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Kennedy Deville
I have had multiple fantastic experiences with Kaitlyn! I bring in my German Shorthair Pointer each week for a bath and brush including nail trims. She takes such great care of my puppy and always leaves them looking and smelling amazing. Kaitlyn was friendly and attentive, making sure to ask about any specific requests or concerns I had. The facility was clean and well-maintained, which is important to me. I highly recommend Kaitlyn to anyone looking for top-notch pet grooming services. I’ll definitely be returning for future appointments!
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Gary Lemm
Very large selection of food for both dogs a nd cats
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SD handler X&B
petsmart, please educate your staff on how to treat service animals!!! My dog is vested with “Service dog” “Ignore me I’m working!” patches every time we come in. However, workers consistently talk to the dog. One worker was nice enough to ask to pet, but I still prefer he be ignored as the patches say. Another worker accidentally scared him, which is not her fault at all! However, she then apologized directly to the dog…in baby voice…on multiple separate times throughout our shopping trip. Talking right to him right after scaring him that makes it 100x harder for him to recover. (He’s a dog, he doesn’t understand your “i’m sorry”)This puts my health in danger because he is distracted. Additionally, it’s insanely disrespectful to me. If she wanted to say sorry, then apologize to me, the actual human being she’s impacting. The only good interaction i’ve had was one worker sshh-ing another worker for talking to him. Love that lady, but the rest need to be educated. They’re well intentioned but that doesn’t make the impact better.
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David Hokanson
The employees are helpful and polite. Petsmart has everything I need for my animals!
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Bruno Perrotta
SCAMMERS! They wanted to up-charge me on $40 for matted fur on a $87 haircut for a 10 lb dog. I’ve been taking my dog to other PetSmart locations for the last 3 years and have never heard of such thing. Stay away from this place!
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Oswaldo Mestizo
Wide range of options, reasonable prices range, great service
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Zara Sanchez
Precios muy elevados.
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Dalton Rowan
The inflatable cone I purchased for my dogs post-surgery wound didn’t even last a single day. Not sure what made it worth $35.
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Ty Holub
Love the cat adoption center, there was someone there by the name of Katrina that was really helpful.
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gonzalo martinez
I always come here for all my animal supplies.
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THREAT LEVEL MIDNIGHT
Small store and small selection but good service
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