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Southern Cross Veterinary Clinic Contact Information and Customer Reviews
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Reviews (22)

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4.7 out of 5.0
Rating 4.7
  • Emma Ranford
    Reviewed on Google

    Southern Cross Vets never fail to disappoint. With extremly friendly and kind staff, needless to say how incredible their concierge service is by offering to pick and return our girl after she’s been assessed / treated. Thank you so much for all that you do. Esti appreciates it as much as we do.

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  • Stormey Snow
    Reviewed on Google

    I had a really uncomfortable experience. I made a comment about how expensive veterinary services are in general and the woman seemed to take it personally by subtly suggesting I go to another vet, so I clarified it wasn’t about her. I understand this could have been a miscommunication, that’s fine.

    What I found weird was that she went out the back to analyse a swab under the microscope and I could hear her trash talking me. I don’t mind that she did, more so that she couldn’t hold off for two minutes for me to leave.

    I wasn’t trying to insult her and tbh, I’m a bit shocked something like mentioning the price was so offensive to her. You did 4 years at uni, charge what you want.

    Service was average. She just told me what I told her was wrong with my dog. $60 to look at the bacteria felt a bit much, consultation was average price.

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  • Caroline Soutar
    Reviewed on Google

    Can’t recommend Southern Cross Vet enough. Our frenchie recently had four operations in one, including BOAS surgery. Dr Sam and the team were amazing through the whole process. They talked us through the entire procedure, giving us updates before, during and after the operation, putting us at ease. Afterwards, Dr Sam was available at all hours to answer any questions or worries we had and followed up with us regularly for the weeks post op, including two face to face check ups. The whole team at Southern Cross are so friendly and always go the extra mile to help in any way they can. Mark is also amazing, collecting our pup for his appointments and dropping him back again. We can’t thank them all enough!

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  • Heather
    Reviewed on The Pet Community
    First Review 0

    Staff are friendly however the mark up on their meds is INSANE and they don’t offer scripts so you have to buy from them. No price disclosure in advance or apology afterwards. Definitely go to any other vet if you want fair pricing!
    They also want all bull breeds wiped out and don’t care about the animal – just money grabbing and lots of selfies.

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  • MacKenzie McCowan
    Reviewed on Google

    My dog and I had a brilliant time at this vet! My cavoodle needed his teeth cleaned and the team were so wonderful – they sent updates with photos all throughout the day and sent him home with a brand new toy and lead. Dr Sam even contacted me after hours to check on my dog and ensure me that the team was there if I had any concerns. Their teeth-cleaning prices were also much more competitive and affordable than any other provider I’ve contacted. Can’t recommend them enough—they care so much for the animals they treat.

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  • Mel Davis
    Reviewed on Google

    I was recommended this Vet as I have a diabetic cat & this business has an in house pathology as well as other specialist equipment, I was extremely happy with the Vet I’ve seen on both visits, especially as my pet has more complex needs because of her condition & the Vet was able to give me additional information to help prevent other diabetes related heath issues, I would recommend Southern Cross if you have a diabetic Pet.

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  • Simone Bye
    Reviewed on Google

    Southern Cross have been my vets for years, my cat was one of their first patients! They are a lovely practice and Dr Sam the owner has built a business based in pet care that beats any other we have used. I now have a disability and their free concierge service with the excellent Mark is wonderful! Every 4 weeks he picks up my (now very old) cat for her arthritis injection and then drops her back again, it’s just one amazing example of the extra mile this clinic and it’s lovely staff will go.

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    • Southern Cross Veterinary Clinic

      Hey Simone! Dr Sam here, this review literally brings tears to my eyes!

      I still joke with people how you named your daughter after my dog Clara! 🙂

      It has been a pleasure getting to know your family and serving your neighbourhood and the community here and I really appreciate the trust you put in my clinic and ethos from day 1 when we were the new kids on the block – we never take this for granted and have remained humble and always trying to make our clients and their pets lives as easy and stress free as possible.

      Dr Sam

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  • Caroline Gard
    Reviewed on Google

    The staff at Southern Cross Vets are nothing but compassionate and friendly all the Vets are friendly and caring. Highly recommend them to everyone. 🐾🐾🐾🐶 Miss Yuki (Ukulelee) is smiling at everyone

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    • Southern Cross Veterinary Clinic

      Awwwwwww thanks Caroline. You’ve been with us for years with all your pets so we really appreciate the privilege to look after the Gard family and all their companions!

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  • Robert Mansour
    Reviewed on Google

    Awesome service

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  • Max Schlink
    Reviewed on Google

    Fantastic all round. Highly recommended vet.

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    • Southern Cross Veterinary Clinic

      Thanks a lot for your kind words, Max!

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  • Harry “TheBrightLord” Hao
    Reviewed on Google

    Dr. Paige was very thorough in checking both of our cats. She welcomed us with her friendly voice, provided excellent service and recommendations so we could better look after our cats!

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    • Southern Cross Veterinary Clinic

      We are so glad we could help, Harry! Thanks for leaving such a lovely review! We will definitely pass this on to Dr Paige. Thank you for choosing SCV and for being a part of the SoCro family!

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  • Jessica Kane
    Reviewed on Google

    SCVC is such a wonderful vet! We have had the best experience with our dog. Each vet takes the time to listen to our concerns and genuinely cares for the well-being and happiness of our dog. Their personal check-ins after visits and quick follow-ups on scans/reports are so appreciated. We can’t speak highly enough of SCVC!

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  • Lee Liski
    Reviewed on Google

    The staff at Southern Cross Veterinary Clinic are always amazing, from making the appointment, to arriving for it and leaving is always top notch. An extra special thank you to Marc the Concierge who brought my Frenchie home as I was unavailable to pick him up.

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  • Hannah Tonge
    Reviewed on Google

    I took my mini dachshund Hank to St Peters on a Saturday morning because he was quite unwell. We didn’t have an appointment but Grace the receptionist was so lovely and squeezed us in. The vet who saw us was really thorough and reassuring. A beautiful vet and a really lovely practice. Cannot recommend highly enough.

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  • Zahli Abraham (Zahbra)
    Reviewed on Google

    A fantastic vet with a great team that really cares for your pets and treats them like family. They really take the time to listen, when you have concerns and they make you reassured with all their understanding and knowledge. I had the BOAS surgery done for my frenchie. The decision to have this done wasn’t easy. After many months of research, I choose Southern cross vet because of their minimal invasive technique and a lot less time under anaesthetic. I was also looking for a vet that could do an aesthetically pleasing result for the nares widening. I couldn’t be happier with the result. Not only does my Frenchie look great, he also has no obstructed breathing noises like before. On top of all this which I don’t think anyone else does, they offer free airway assessments. Southern Cross vet also do gap only payments which made payment so much easier. I would highly recommend this place for anyone that is wanting BOAS surgery done, or seeing them even if you are just after some information.

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    • Southern Cross Veterinary Clinic

      Thank you, Sarah, for leaving such an amazing review about our BOAS surgery. The minimally invasive surgery you are referring to has been pioneered by Dr Sam Kovac, the founder and Director of Southern Cross Veterinary Clinic. This procedure has also been extensively covered on the media and is renowned for causing far less bruising and bleeding as compared to the regular surgery, and thereby also allows for quicker recovery. We are so glad we could help you and your fur baby with this procedure! Thanks again for the review!

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  • Anthony Nedanoski
    Reviewed on Google

    We love Southern Cross Vet at St Peters. We have taken all our pets here but more recently took our puppy Jock for a routine desex operation. There is no other VET in Sydney that is more loving, caring and charitable. Thank you so much for all the follow ups while Jock was healing!

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    • Southern Cross Veterinary Clinic

      Thanks for the lovely review, Anthony! And of course we would check up on Jock! You and your fur babies are all part of our SoCro Family. And, family cares for each other, always.

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  • Edward Lee
    Reviewed on Google

    Thanks to Mark, Dr Paige and April for the brilliant care and service of my cat mîcröwãvę

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  • GAIA Coaching
    Reviewed on Google

    Dr Sam is an outstanding vet. He is extremely knowledgeable, and I always learn something when I discuss any health issues for my Weimaraner puppy, whereas previous vets left me often confused about the best way forward.

    I like the Zoom consultation option and I was amazed when he offered to send a nurse to my home to give my dog an injection and hand me an ointment; it just took 5 min, and the nurse was very friendly, professionally and made my dog feel at ease.

    We were also extremely happy about the advanced keyhole surgery option to spay our girl as it was so much less invasive (1cm instead of 4-6cm cut).

    Dr. Paul & Dr. Victoria and most of the other staff are fantastic too.

    They definitely went multiple times the extra mile for my dog and for me as a dog owner.

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  • Vivienne Maya
    Reviewed on Google

    Wonderful service and care. Mark picked up Horatio from home and brought him back after his surgery – such a great idea having this service. We had very caring and professional experiences with all the staff. We could not have asked for a better process and outcome. Our dear dog is recovering well and I know I can call anytime with any questions or concerns.

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    • Southern Cross Veterinary Clinic

      Thanks, Vivienne! Your feedback means a lot to us. It gives us immense pleasure to know that you liked our service. Thanks also for mentioning our Pet Concierge service and giving a shoutout to Marc! Super happy to know Horatio is recovering well!

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  • Diana Barakat
    Reviewed on Google

    Dr. Sam is extremely nice and knowledgeable. He was able to diagnose my cat over a video call, while my cat’s vet wasn’t able to figure out whats going on with him despite all the diagnosis they did. I cannot thank Dr. Sam enough for all the support he provided. I def recommend him.

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  • cassandra carlsson
    Reviewed on Google

    amazing caring staff, i sent my 2 cats there and they both came home home calm and happy, top level care, thankyou so much

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  • Nicole

    Our Fur baby (67kg worth) went to see the great team at Southern Cross St Peters today. Thanks so much for the warm welcome and treats. Harley is now all up to date with his vaccines! He enjoys going to see you guys!!

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Rating

Business ID: 9910

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