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Reviews (21)

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5.0 out of 5.0
Rating 5.0
  • Lenny Eriks
    Reviewed on Google

    2 weeks ago, our darling Louie all of a sudden had both his eye completely clouded over and we seriously thought he had or was going blind. Although we knew he was managing to walk and did not appear distressed- we were very distressed.
    Our regular vet who we’d been going to for years in Sunbury, told us they were booked out and suggested we drive to Kensington or find another vet in Sunbury who may be able to help us..
    So, we called All Creatures and whilst they too were booked out and did not know us, they told us to immediately come to the clinic as this was an emergency!
    The professional we received from all the staff, from reception right through to the amazing vet was exceptional. So warm and welcoming and put both us and our Louie at ease. Louie was examined and whilst we weren’t sure at that stage what was wrong, the vets discussed it with each other and were were scripted x2 eye drops and anti inflammatory medications.
    Lo and behold, after a day or so Louie’s eyes returned to normal and our fears were gone.
    All Creatures are wonderful!!
    So professional and provide expert care and advice whilst taking the time to also be sensitive to our concerns.
    We have asked to become m going patients moving forward.
    The clinic is clean, modern and very stylish.
    Thank you to a fabulous team! ❤️

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  • Jarrad Gstrein
    Reviewed on Google

    Sunbury all creatures are absolutely fantastic. They have helped us with our dogs over the past few years and honestly couldn’t recommend them enough.

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  • Maggie Loveland
    Reviewed on Google

    The people at All Creatures are amazing. They have always been wonderful with my animals. 😊

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  • Steve Moncur
    Reviewed on Google

    Very friendly and professional
    Our beloved dog has cancer and the care and sensitivity showed by all staff is very comforting
    And they don’t rip you off

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  • david cotton
    Reviewed on Google

    Amazing staff, very caring and supportive during the toughest of times, really appreciated and the follow up card was the greatest, thank you all so much.

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  • Alex M
    Reviewed on Google

    Friendly professional staff and vets. They were very kind and considerate as they guided us through a very heartbreaking time.

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  • Deborah Mifsud
    Reviewed on Google

    The care for our dog could not have been better, we had quite a health scare and saw several of the vet’s, all wonderful. Extra thank you to Dr. Cate. We will definately be returning for all our boy’s healthcare.

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  • Dave Fuller
    Reviewed on Google

    Great vet who take great care of my two babies and their babies

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  • Dawny Healy
    Reviewed on Google

    I recently had my little dog become very ill. Dr Andrew was friendly, calm and very knowledgeable. He really cared about Eli and the nurses who cared for him during the day were wonderful also. I highly recommend Dr Andrew he is not only a good vet, he is also a quality human being.

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  • Clara H Nails (Clara Hwang)
    Reviewed on Google

    Absolutely amazing local vet (we’re Sunbury newbies). Took our sheepadoodle puppy for a puppy checkup and was given a lot of information about puppy care by Dr Bridget!
    The initial puppy consult was also complimentary, what a pleasant surprise and a great way for us to make All creatures our pup’s vet!
    Also we enquired about genetic testing for preventative health measures if necessary and although it wasn’t something they offered onsite, Dr Bridget said she would research and ask around about such a service. Didn’t think too much of it until i received a call from her with a link to a genetic testing company and the recommended test to buy and that she would walk us through the whole process.

    It just feels like everything is done with a lot of care and love here, thank you!

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  • Jason Smith
    Reviewed on Google

    Thank you Dr. Cate and the wonderful nurses for looking after my puppy Matilda for her annual Vaccination

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  • Karen Hook
    Reviewed on Google

    I was so shocked when I took our American Bull Dog, Angel’s coat off her this afternoon, to find she had lumps all down her spine that weren’t there two days ago. I honestly thought, as she is getting on in age, that it must have been some sort of aggressive cancer. I rang All Creatures and explained that as we hadn’t had Angel for long, we didn’t have a Vet as yet, but I feared for the worst, and the lovely Veterinary Nurse was able to fit her in within the hour, I truly thought that we wouldn’t be bringing her home.
    When we arrived I went in to ask if we should take her into the main Reception Area, as being quite large, I knew other pets could have found her intimidating, especially if they weren’t feeling well, even though we know she’s a gentle giant.
    We were kindly shown a ramp entry to the side of the building, as Angel was having trouble walking, and when we entered the Consulting Room I was pleasantly surprised, as it was more like a lounge than a clinical surgical (scary) room.
    We were soon greeted by the very pleasant and extremely knowledgeable Dr Andrew M and another Vet Nurse who both took the time to befriend Angel before trying to examine her, and when they took her to be weighed and have her back shaved, she was more than happy to trot along with them; which she never does with strangers, let alone strangers working in Veterinary practices.
    They were soon back with the fantastic news, that while it now looked quite gruesome, it was in fact only an allergy, that had been made worse by her rolling and scratching it, and with the right medication and treatment she’d be over the worst of it in no time.
    I can’t tell you the relief we felt. Had they not been able to see her today, we would have had the family all coming for their final cuddles over the weekend. We’ll be forever grateful they saved all of them, but especially the grankids that unnecessary heartache.
    We’ve had many pets over the years, and therefore many vets, but never any that have compared to Dr Andrew and the two lovely Vet Nurses, whose name I’m sorry I didn’t get due to my emotional state.
    We not only received exceptional service, but the final bill was a pleasant surprise as well, considering the amount of Medicated Shampoo and Medication we left there with.
    Angel will be going back in a week for a check up to see how her treatment is going, and all going well, because we were all so thrilled with the care she was given, we are going to book her in for a “Mummy Make Over” and have her teeth and Ears and any little nips and tucks that she needs done, to give her a new lease on life; as she begins her new life with us. We thought we were taking on an older girl to just keep her happy & comfortable for the time that she had left. We didn’t want to put her through anything that might have caused her unnecessary stress. But having seen how relaxed and happy she was with the team at All Creatures today we now know, her life is just beginning and she deserves ‘a make over’
    Thank you all so very much for not only fixing our fur baby, but for making two elderly grandparents so very happy.

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  • Jeffrey Gray
    Reviewed on Google

    Likely to be one of the most average experiences of a vetenary practice I’ve ever attended. No care shown and disappointed with this practice. This is the place of last resort in the future.

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  • B. B.
    Reviewed on Google

    Great vet. Can only recommend.

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  • Mark Forde
    Reviewed on Google

    Wonderful caring people

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  • Michael Hassan
    Reviewed on Google

    Rude just hung up on my face !!

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  • Thomas Toogood
    Reviewed on Google

    Great vet

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  • Mark Feruglio
    Reviewed on Google

    Everyone cares and takes pride in their work

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  • Tracey Fraser
    Reviewed on Google

    Good service

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  • Britnie Young
    Reviewed on Google

    Always excellent service when we take our boys there!

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  • Belinda

    The staff are always so friendly and caring. I’ve had pets at the other vets in Sunbury but Sunbury All creatures is the best vet in Sunbury by far!

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Business ID: 13484

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