PetSmart Surprise love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.

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Reviews (20)

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4.5 out of 5.0
Rating 4.5
  • Ranae Downard-Wooden
    Reviewed on Google

    Got something for Bearded Dragon box of Crickets only had 2 dead crickets suppose to have 25-50 live ones 😖😪 $6.99. Also got Super worms which she loves. Picked up 4 large round raw hides that were buy 3 get the 4th free for our German Shepherds. Young gal that checked us out was really nice. We also bought a toy to be given to a child @ Phx Childrens Hospital for Christmas 🎄 ❤

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  • steven eitel
    Reviewed on Google

    I like going their their pet trainers are very good and the employees are helpful

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  • Izrael Crawford
    Reviewed on Google

    Got my corgi groomed was very pleased/and satisfied with efforts in deshedding this costco glizzy bun look alike the overall feeling and texture of her fur and garden hose nose was breathe taking 10/10 execution.

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  • JaNae Christians
    Reviewed on Google

    I am just getting established in our area and found the nearest Petsmart to me and booked an appointment online (Surprise AZ location). I was a little hesitant, but I am so happy I booked! Zamantha, the groomer, took great care of my pup and did an absolute amazing job! I am so very pleased with her that I am taking my other two dogs there for grooming also! You won’t be disappointed if Zamantha grooms your dogs! She was extremely detailed oriented and went over all details with me when I arrived. Great job, Zamantha!

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  • Russell Bryson (Bryson Family Adventures)
    Reviewed on Google

    I’ve been coming here to the vet for almost a decade now they have great staff and my dog is always happy after seeing them.

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  • Robert Schmidt
    Reviewed on Google

    Always greeted at the door and friendly service checking out. Everything I was looking for was in stock and well organized.

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  • Bird Watcher
    Reviewed on Google

    I’ve always loved Petsmart. They stock good products. It’s just the best. Especially when patrons bring in their doggos to shop. I try to stay away from the adoption center, or I’ll take all of them home!

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  • Julia Scott
    Reviewed on Google

    Recently had our 7month old French bull dog Stella here for intermediate training classes, Nacole was our instructor, from day one to thr following 6weeks she Nacole was amazing training the class basic commands , taking her time hands-on with all of us, . Ms Nacolr is a wonderful instructor need more like her.

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  • Aliesha Shipp
    Reviewed on Google

    Lines are usually short, and they usually have what I’m looking for. The staff is always friendly and helpful.

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  • Amber Bencun
    Reviewed on Google

    Do not take your pet to get groomed here. They put my dog in the kennel when I was on time to the appointment and I freaked my dog out now I have to go back to get him when he didn’t even get his bath or hair cut like why would you scare them before the appointment even started. Common sense isn’t so common anymore. I guess I will just go to another store cause these people are stupid.

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  • Kathy Martin
    Reviewed on Google

    Great customer service and great selection of items. They could improve on the quantity and quality of collar and leashes.

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  • aaron mcgaughey
    Reviewed on Google

    Everything your pet needs

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  • Kimberly Sanders Brooks
    Reviewed on Google

    My dog got her very first furminator treatment with a bath and the whole shebang. I was more than pleased. They took fantastic care of my dog and kept me posted of progress and near completion time.

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  • Edward Ellsworth
    Reviewed on Google

    Clean store well stocked friendly cashier

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  • Shannon Gonzales
    Reviewed on Google

    Always friendly service for sure. If I ever have a question the staff here is great about finding the answer instead of the ” I’m not sure” and walking away.

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  • k m
    Reviewed on Google

    Normally have what I need in stock. Check out clerks are quite friendly

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  • Nadine Harding
    Reviewed on Google

    Love this location… I found a kitten over the weekend and the groomers there were so gentle and informative with what I needed to do to get her all cleaned and clipped. While I waited I walked around the store to get her everything she was going to need in the house. All the staff were helpful and knowledgeable about kittens needs. I again meet the store manager she has such a great personality it is like I’ve known her forever she help carry everything to my car and walked me back to get new fur baby from groomers who had her looking like she was a beautiful little princess and smelled so nice all fresh and pretty The groomers were very gentle and kind with this little frightened kitten I think she actually didn’t want to leave,,, I can’t tell you how much I enjoy going into this store Every person that works there is great to talk to and enjoys what they are doing from groomers to staff and managers… What an awesome team you have assembled at this location…I can’t thank them enough for everything today !

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  • Jackie Knox
    Reviewed on Google

    Had another great grooming experience at our local PetSmart! Our pup is a bit shy but he loves the staff at the surprise PetSmart. They take such great care of him and take their time with him. From his nails to his coat. He comes out looking amazing. Thank you all so much for hard work the team at Surprise, PetSmart. We can’t wait to be back again soon. And we definitely recommend you to our friends for their new puppy’s baths and nails trimming. Keep up the great work !!

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  • Jacob
    Reviewed on Google

    I couldn’t be happier with the grooming experience provided by Kayden at PetSmart. Their expertise, genuine love for animals, and dedication to customer satisfaction make them a true gem in the world of pet grooming. I highly recommend Kayden to anyone seeking top-notch grooming services for their furry family members. PetSmart is lucky to have such a skilled and caring professional on their team!

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  • M. Sugay
    Reviewed on Google

    Very clean and organized. The staffs r friendly n helpful.

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Rating

Business ID: 55185

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