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PetSmart Tempe (Elliot Rd) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.1 out of 5.0
Rating 4.1

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tempe (Elliot Rd) seems to have garnered a mixed bag of reviews from its patrons, but the positives shine through. Customers appreciate the store's consistency in not moving merchandise around, making it easier to find what they're looking for. The service is often lauded as excellent, with the location praised for its nice employees and the facility noted for its cleanliness and friendly staff. Particularly noteworthy is the pet hotel and day camp, highly recommended by those who've used it. One touching story involved a customer's car battery dying, and the staff going above and beyond to help out. However, there were a few hiccups mentioned, such as an incident of a dog appearing hungry and thirsty after a boarding stay, and a lack of reptile products. Despite these, the boarding department has its fans, although some caution is advised regarding clarity with the groomers. Overall, PetSmart Tempe (Elliot Rd) is seen as a reliable go-to for pet needs, with a generally pleasurable shopping experience and a team that seems to genuinely care for the animals.
Last Updated: 2024-02-21


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  • Michael Dryer
    Reviewed on Google

    This is one store that doesn’t move merchandise around so you can’t find it.

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  • Robert Soto
    Reviewed on Google

    Excellent service

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  • Kat Ware
    Reviewed on Google

    Good location with nice employees

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  • clay mayhew
    Reviewed on Google

    Great facility friendly staff. Highly recommended. Pet hotel and day camp. Very clean and orderly.

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  • Katie Millstone
    Reviewed on Google

    I was re-doing my floors in my entire house. My dogs could not be at home and it was more than 110 outside. I took my three pups and 2 foster pups (yes. five doggies) to Doggy Daycare. The pups loved it. The entire staff was amazing! They got to know the dogs and my dogs truly enjoyed the attention. I was so impressed by their customer service and pride in their job. The very first evening I picked my dogs up, got outside (remember more than 110 outside) They helped me get the crew in the car, I turned on my car and nothing! Dead battery. I rushed pups back inside and one associate held on to them while 2 others worked to jump my battery. Absolutely above and beyond.! I won’t forget their kindness!

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  • TINA ROBERTS
    Reviewed on Google

    Took my dog in for boarding for 4 nights, never again. My dog was beyond hungry and thirsty when I got him home and the remainder of his food was spoiled.

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  • John Drane
    Reviewed on Google

    The store was very clean, the staff was helpful, and the items were in stock.

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  • Daniela Cavero
    Reviewed on Google

    I love the boarding department but for the first time my dog got the kennel cough during her stay and when I picked her up, she was extremely thirsty. Never had a problem with this facility until now.

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  • J
    Reviewed on Google

    Clean and had everything I needed.

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  • Diesel Ginger
    Reviewed on Google

    Lack of reptile products.

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  • Leland Martinsen
    Reviewed on Google

    It’s becoming incredibly difficult to find associates in a particular department. Yet we forged on…. Found what we needed,….. All is well.

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  • Phillip John Buettner Jr
    Reviewed on Google

    Always a pleasurable experience at PetSmart I will always be a customer

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  • CAMERON BUCK
    Reviewed on Google

    A gargantuan store with zero Dubia Roaches. All their worms were dead in the fridge as well, I opened each one and checked. Definitely not earning my business ever. People need to feed their reptiles FRESH food not dead stock that y’all don’t care about. Step your game up Petsmart

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  • Jonathan Campbell
    Reviewed on Google

    This is our go to for boarding. The store itself isn’t all that special but the hotel is great. They do good work and seem to enjoy the dogs they watch. Maybe more than I enjoy my own honestly.

    The only downside they are busy and the wait can be a drag to check the pets in.

    Groomers are good as well. But make sure you’re very clear about what you want.

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  • Eric Hughes
    Reviewed on Google

    I wasn’t getting my dog grumed, and he wasn’t seeing the vet for anything. I was just there to pick up a few things my dog likes as well as some necessities. Everybody was friendly and helpful.

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  • Stephen Thompson
    Reviewed on Google

    We use the Tempe PetSmart on a regular basis and have experienced great customer service by staff who appear to genuinely care for our pup.

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  • Brandy Radley
    Reviewed on Google

    They want me to trazadone my dog up before bringing him in for exams. Not ok with that. The dosage is way too high and he can barely stand or walk.

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  • Kallie Motola
    Reviewed on Google

    Nice store! Got a new harness for my dog. Friendly staff

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  • Gloria Jeffery
    Reviewed on Google

    Great products at reasonable prices.
    Banfield Medical inside is affordable and has terrific medical staff.

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  • gus gallopin
    Reviewed on Google

    Can’t get a dog there

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Rating

Business ID: 55217

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