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PetSmart Tempe Marketplace love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.6 out of 5.0
Rating 4.6

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tempe Marketplace has garnered a slew of positive reviews that highlight not just their dog-friendly atmosphere but also the exceptional customer service provided by their staff. Customers are particularly vocal about the grooming salon, where Veronica has become a star for her patience, kindness, and skilled handling of pets, making both first-time and regular visitors feel at ease and satisfied with their pet's grooming experience. Alongside Veronica, Rayna's dedication over the phone and Rosario's above-and-beyond effort to resolve delivery issues have been warmly appreciated, showcasing a team that genuinely cares about customer needs and goes the extra mile. Despite a noted shortage of kitty litter and some difficulty locating products, the knowledgeable and helpful staff have made shopping experiences positive, ensuring customers and their furry friends leave happier. The store's commitment to quality service and competitive prices, coupled with its support of Saving One Life's work, makes PetSmart Tempe Marketplace a commendable choice for pet owners in the community.
Last Updated: 2024-02-21


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  • Brendon Hebert
    Reviewed on Google

    Standard petsmart.

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  • Shawn Taylor
    Reviewed on Google

    They were dog friendly and Benzo came out BEAUTIFUL!

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  • Luz Marizza Bailey
    Reviewed on Google

    I just wanted to give a shout out to the amazing manager, Rosario, who went out of her way to make sure that my problem was resolved. It is rare to find someone who cares about customers as much as she does, and even rarer to find someone who is also great at their job. Thank you so much, Rosario.
    The story:
    I made an online order on Friday (11/24) and since I am disabled and can’t drive, I asked for same-day delivery. The order didn’t come on Friday, so I called on Saturday at noon and spoke to a man who said that DoorDash was going to send someone today. At 6:30 pm on Saturday, I was starting to worry that I would never get my order. When I called again, it was Rosario that answered. She suggested I call DoorDash and if I had any further issues to call her back. When I called DoorDash customer service, the person on the other end was pretty rude and ended up hanging up on me.
    So, I called Rosario back, and she assured me that she would call DoorDash and clear up the issue. I don’t know how long it took her to resolve the issue but about half an hour later, she called me and had the DoorDash representative on speaker so I could hear them say that they were sending someone over to deliver my order. I couldn’t believe how much she went out of her way to help a customer. She had no idea I was disabled. She just took time out of her incredibly busy schedule to make sure one customer was able to spoil her dogs with some toys and some bones.

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  • Sydney “Cass” Wickelgren
    Reviewed on Google

    I love Saving One Life’s work, and I always love admiring the fish.

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  • Deann Quam
    Reviewed on Google

    Amazing Customer service by Rayna this evening she went up and beyond to assist me over the phone.

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  • Mdbtp
    Reviewed on Google

    Great store and great prices

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  • Kayla Fritz
    Reviewed on Google

    Veronica in the grooming salon is an absolute rockstar! Our chihuahua, Sadie, can be very shy and is not always a fan of new people, but she LOVES Veronica. She’s very communicative about
    Sadie’s progress and we’re very grateful to have someone who treats our fur baby so well.

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  • Brittany Pereira
    Reviewed on Google

    Veronica in the grooming salon is amazing! My dog Marshall is definitely a special character when it comes to attending to him and she always has a lot of kindness and patience for him when he’s being sore difficult. She even checks in on him when it’s been a little bit of time since she’s last seen him. I will be going to her for his needs as long as she’s able to take care of him!

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  • caitlyn slick
    Reviewed on Google

    Veronica is an amazing groomer! Always so friendly and my dog Lilo just absolutely loves her!

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  • jessica Hernandez
    Reviewed on Google

    I recommend pet smart grooming to any one. Veronica has been the best with our first dog lambeau and than we added lilo. She loves our dogs like if they were her own. It’s hard to find trust worthy people but she makes it so easy and we appreciate everything she has done she is the reason we have not moved and keep coming back to get our dogs fresh and clean

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  • Megan Stone
    Reviewed on Google

    I would highly recommend Veronica as a dog groomer!! Veronica is so amazing with our dog, Melly, who has always been a bit anxious around people. Even though Melly is generally wary of strangers, she LOVES Veronica and gets so excited to see her every time we schedule a bath and nail grinding. Melly won’t even get into our bathtub at home so we schedule regular baths with Veronica who is always very flexible about scheduling.

    Veronica consistently goes above and beyond for Melly and I am truly so happy we found such an amazing groomer! It’s so nice to have a groomer you can trust and depend on. Veronica has worked with Melly through allergy problems, recommending the best shampoos to use, and handling problems, as Melly sometimes doesn’t like her paws to be touched. I can tell that Veronica really cares about Melly and enjoys seeing her every month, which makes the trip to the grooming salon something to look forward to. Thank you, Veronica!!!

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  • Kalaya Jauregui
    Reviewed on Google

    I am a happy with Veronica T. at this PetSMart location in Tempe marketplace for the last 3 years. She is always happy to see my pups and always goes above and beyond to make them look adorable. She even sends me pictures of them which makes the experience 1000x better. I live in Mesa but make the drive just for her to groom my spoiled pups. She is absolutely the best.

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  • alicia M.
    Reviewed on Google

    Is low on kitty litter

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  • Justin B
    Reviewed on Google

    😃👍 Great!!

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  • Maxwell McNulty
    Reviewed on Google

    Employees were very knowledgeable and helpful! It was a little hard to find the products I was looking for but they showed me exactly where to look! They were very excited for me and my new rescued kitty. A little light on product and overall selection but still a positive experience.

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  • Joann Torres
    Reviewed on Google

    Friendly and intelligent staff

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  • Ashleigh Avellino
    Reviewed on Google

    Veronica at grooming is amazing!! I will never take my dog to another groomer. She makes my rescue dog (who has been abused and is very hesitant/scared toward new people/things) feel very safe, comfortable, and cared for. Veronica always does an amazing job and is very honest/communicative about your dog/grooming experience. Highly recommend her to anyone looking for a new groomer!!

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  • Nicholas Malone
    Reviewed on Google

    Nice

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  • Aleesha Singh
    Reviewed on Google

    Veronica at the Grooming Salon was so kind to our rescue dog and cared so much about making him feel comfortable and at ease. We will definitely be back to see her and highly recommend her to all! Thank you Veronica!

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  • Crystal Overall
    Reviewed on Google

    Excellent

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Business ID: 55219

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