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PetSmart Torrance love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.1 out of 5.0
Rating 4.1

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Torrance has quickly become a local favourite for pet owners, offering a wide range of services and products that cater to the needs of pets and their families. Customers appreciate the convenience of picking up online orders, the friendly and knowledgeable staff, and the extensive selection available, including grooming, training services, and a Pets Hotel for overnight boarding. The store's location on Sepulveda Blvd is ideal for late-night runs, and the fact that you can bring your leashed dog for a fun shopping experience is a huge plus. While there are mentions of some issues, such as a double charge incident and a sad case with chinchillas, the overwhelming majority of feedback highlights the positive aspects, like the great first spa day experiences for pets, helpful staff at doggy day camp, and the joy of pets attending daycare. PetSmart Torrance also supports local animal shelters, offering discounts and a loyalty program that benefits both customers and pets in need. Despite some concerns over pricing and product range, the store's commitment to pet welfare and customer service shines through, making it a recommended stop for pet-related needs.
Last Updated: 2024-02-21


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  • Sandra Tanaka
    Reviewed on Google

    Just went in to pick up an online order. Quick, easy stop.

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  • Miguel Hernandez
    Reviewed on Google

    Great!!!

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  • Linda Lesabre
    Reviewed on Google

    Nice big store that also has grooming services, training services + a Pets Hotel for overnight boarding of dogs + cats. Nice people work here too + are very helpful. U can bring your leashed dog in to shop with u too which is fun. Plenty of parking. Open till 9pm usually, which is great for those quick “I’m out of dog food!” late night runs. Conveniently located on Sepulveda Blvd at Hawthorne St., right next to Walmart + Hobby Lobby.

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  • R.W.B.
    Reviewed on Google

    If you stay here because you’re on a budget, please please I beg you. Do not try it across the corner highway. Please take time and money with an Uber. I know Costco looks inviting and is tempting across the highway , but there’s too many people dying. This is not Los Angeles nor Houston nor any other United States city where jay walking is acceptable. Here in Mexico you can die very easily. Ladies, no matter what your husband says put your foot down and tell him to go to hell when he tries to tell you it’s okay to cross the highway. Oh look the other stupid Mexicans do it so we might as well do it too. They do it because they can’t afford Uber. You can!!

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  • Motohide Miwa
    Reviewed on Google

    Always fun to take the dog for exploring 😉

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  • Jane Sobko
    Reviewed on Google

    Great first experience for my dog at a “spa day.” Will definitely go back.

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  • Jesse Foreman
    Reviewed on Google

    Great place for pet families, staff is knowledgeable.

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  • Marissa Merced
    Reviewed on Google

    Petsmart had the kitty litter and food we needed for our senior cat and kitten. Great prices and friendly faces 🙂

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  • Chong Yun
    Reviewed on Google

    I went to PetSmart to buy Halloween toys and treats for the Carson Animal
    Shelter. I wanted to donate to the dogs,
    staying at the shelter.
    A couple of weeks ago, I visited the Carson Animal Shelter. I saw many dogs, and they looked so sad. They
    were waiting for someone to take them home. They really touched my heart.
    When I went inside of the PetSmart,
    they had a big sale for Halloween.
    All the Halloween things were 50% of from the regular price. They were toys,
    treats and Halloween customers for
    the dogs.
    I was glad that PetSmart had the big Halloween sale. I bought a lot of things.
    I walked around the store & I found out
    Pet Hotel & Pet Day care were inside of
    the PetSmart Store. And they had a dog training center. Also, Barnfield Pet
    hospital was inside the PetSmart store.
    Anyway, when I was going to check out , I got $6.78 discounts because I had “PetSmart” treat points.” They were
    royalty program, and whenever you purchase from PetSmart, you could get points. Then, you could use the points
    for discounts.
    This PetSmart store was much bigger than other PetSmart stores.
    They kept the store very clean and organized.
    If you are a pet parent, I would like to recommend this PetSmart store.

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  • juan carlos Alvarado
    Reviewed on Google

    Good selection of things for pets. A bit overpriced.

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  • Maria Del Rosario Gomez
    Reviewed on Google

    Great staff at doggy day camp!! Thank you for taking care of Rocky!!

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  • Anna Fischer
    Reviewed on Google

    Friendly staff! They didn’t have the same selection of treats I’m used to at my local shop so I had to get a smaller size.

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  • Zyril Kristine Zuniga
    Reviewed on Google

    This store charged me twice because of their stupid and weirdo POS and now they want me to resolve it by myself and calling the bank and telling that it was an error? Like how? How the bank deducted money when the POS is damaged Lol . And my husband order an aquarium and pick-up on this store but it was damaged because they didn’t even bother to check or inspected it!

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  • dale keim
    Reviewed on Google

    Good staff. I like their in-house pet adoption. They seem to be trying to help as well as just making a buck.

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  • TINA NGUYEN
    Reviewed on Google

    The staffs are very nice and friendly. I would definitely send my pet to this resort again.

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  • N Wei
    Reviewed on Google

    Staffs are very helpful and answer my question in details.

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  • guadalupe Fernandez
    Reviewed on Google

    Great service asked for help and god help

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  • Stephanie Baez
    Reviewed on Google

    Horrible service I purchased 2 chinchillas that ended up being sick and died with in 2 weeks of being purchased petsmart didn’t even want to reimburse the vet bill….Horrible experience my son was so heartbroken 💔

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  • V Scaccianoce
    Reviewed on Google

    Great service. I found the type of bird and squirrel food I was looking for.

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  • Alejandro Cruz
    Reviewed on Google

    My dog loves these guys! When I drop her off for daycare, she is so excited to be going with her friends.

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Rating

Business ID: 55247

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