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PetSmart East Vancouver love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart East Vancouver has been getting quite a buzz for its friendly service, vast selection, and welcoming atmosphere where both pets and their owners feel right at home. Customers rave about the amazing staff, noting how they're not just helpful but genuinely care for the animals, adding a touch of humor and warmth to every visit. The store is praised for its cleanliness, easy navigation, and the convenience of having a vet clinic on site, which many find to be a game-changer for pet wellness. While there's a mention of a less-than-stellar grooming experience and occasional difficulty in getting prompt assistance, the overwhelming majority of feedback highlights the positive aspects, such as the great selection for all pet needs, commendable customer service, and the joy of watching pets interact with the environment. PetSmart East Vancouver stands out not just for its product range but for creating a community where pets and their owners can find support, expertise, and a little bit of fun, making it a favoured spot for many pet lovers.
Last Updated: 2024-02-23


All reviews

  • DotcomSecrets Marketing
    Reviewed on Google

    Friendly service, great selection.

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  • Reese “Kasin18” B
    Reviewed on Google

    Sherlyn was awsome

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  • Bob T
    Reviewed on Google

    Great selection for all your pets needs. Good prices and helpful staff!!

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  • Trista Ickert (BlueEyedLucisticChic)
    Reviewed on Google

    Amazing staff seem to care about the animals and are friendly and funny. Would recommend to anyone.

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  • Delphine Gax
    Reviewed on Google

    Always clean, always friendly customer service, helpful floor associates, and it’s so easy to find what we need.

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  • H
    Reviewed on Google

    Horrible customer service. Every time I come in here I have to spend 20 minutes searching for an employee to assist me, even if I am the only person in the store. Not once have I been greeted or offered help. And when I finally can find someone to talk to, they never know anything!

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  • Monica Hernandez
    Reviewed on Google

    This is one of my favorite places to go for all things my pets need. My girlfriend goes here for Banfield pet hospital & gets great service.

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  • Shawn e Sprague
    Reviewed on Google

    O stuff for my doggy

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  • Riley Shane
    Reviewed on Google

    I love that I can bring my cat in and shop with her and that they have a vet clinic on site. Definitely check out the optimum wellness plan, it is worth the money and will save you a ton too

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  • Justin Deshong
    Reviewed on Google

    Great customer service

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  • Nova Guy
    Reviewed on Google

    Nice people, good customer service

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  • Ashley L
    Reviewed on Google

    I love this location! They are always friendly to me and my two dogs. I can call whenever I have questions and I always get an answer the same day.

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  • Ngoc Matthews
    Reviewed on Google

    I am very impressed with your service and the way you are having helped me through my dog grooming experience!! Thank You so much

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  • Dennis McGehee
    Reviewed on Google

    Made an appointment and took our 5-1/2 month old miniature Aussie-Doodle in for grooming because he was getting VERY shaggy. The staff was wonderful and the groomer did a marvelous job. He got a shampoo and conditioner, nails Dremeled and hair cut exactly like we asked. Pup was happy and so are we!! The price was very reasonable. We’ll be going back for sure.

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  • Zach Hunter
    Reviewed on Google

    Good selection, and there was one very nice cat, also watching the gerbals is fun

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  • Michael Francois
    Reviewed on Google

    Typical well stocked PetSmart.

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  • Kat Morel
    Reviewed on Google

    STAY AWAY FROM THE GROOMING SALON – I’ve had dogs my entire life and this was hands down the worst grooming experience I’ve ever had. The pic on the left is how he should look…. The pic on the right is today, just after I picked him up. I’m still wondering if he’s even our dog. Horrific experience. Oh, and they charged me $101.

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  • Joseph Scerbo
    Reviewed on Google

    This PetSmart is located just outside the Walmart and Home Depot shopping center right next door to Chase Bank. Address is 430 SE 192nd Ave. Vancouver, WA 98683.

    No issues with parking or how organized and efficient the store is set up.

    I usually purchase fish for any one of the 3 tanks that I have set up. Most of the fish are healthy with little issues. The one or two fish that didn’t make it was credited or replaced.

    When I enter the fish area to make a purchase or to see what they have. If a sale rep is available will help you right away. Sometimes you might have to wait for service/help or you might have to walk over to the cashier and ask for help. All the customer service people seem knowledgeable about the fish they sell and super friendly. It’s better to learn when they get a new shipment of fish because you will have a better selection.

    For the rest of the store has a good selection of pet products like cats trees, good quality food and lots of accessories.

    You can also bring your pet to get groomed or to get your dog into training. They also have veterinary services between the hours listed below.

    Hours
    MON 9AM-7PM
    TUE 9AM-7PM
    WED 9AM-7PM
    THU 9AM-7PM
    FRI 9AM-7PM
    SAT 9AM-7PM
    SUN 10AM-7PM

    Overall it’s satisfactory for basic or intermediate level. If you look g for exotic or different breeds you might have to find a specialty private store in Portland.

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  • Jennifer Mcmahon
    Reviewed on Google

    My mom’s dog is old. She’s blind. She has a couple ingrown hairs on her feet. Last time they wouldn’t groom her, cause of her eye, it’s droopy. So her foot hair got long, hence the ingrown hairs. Now a third time they wont see her. It feels like they’re making excuses cause she’s old. Rude staff too.

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  • Elisabeth Roeder
    Reviewed on Google

    So professional and nice. And so helpful.

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Rating

Business ID: 55327

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