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PetSmart Hazel Dell love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Hazel Dell seems to have a pretty solid fan base, with many customers raving about its cleanliness, the friendliness, and helpfulness of the staff. It's not just a place where you can pop in for pet essentials; it's a spot where the employees genuinely love their jobs, creating a positive shopping experience for you and your little companions. While there's a mix of feedback, with a few hiccups here and there, such as a missed appointment and a slow checkout process, the overall sentiment leans positively. The store is well-stocked, especially post-pandemic, and features conveniences like an in-house vet and a wide variety of products and services, including grooming that leaves pets looking their best. Though one might encounter the odd less-than-ideal experience, the abundance of glowing reviews highlighting the store's commitment to customer service and satisfaction suggests that PetSmart Hazel Dell is a reliable go-to for pet owners.
Last Updated: 2024-02-23


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  • Choi iya
    Reviewed on Google

    good

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  • Absinthe DeVille
    Reviewed on Google

    This location is always clean and has nice employees working every time I visit.

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  • Dawn Pfeiffer-Hanley
    Reviewed on Google

    Not as good as the one by the Mall. But, it does have all the essentials.

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  • Ty Crowder
    Reviewed on Google

    I had a 4 PM appointment for one Frenchie. For a bath and nail trim. I arrived 5 mins after 4 and they refused to still do the services. Waited another 15 mins for a manager before giving up. This place is a joke.

    Looking for any excuse not to work!

    Take you pets elsewhere my 2 cents!

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  • keith darling
    Reviewed on Google

    Friendly staff

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  • Julie Carlson
    Reviewed on Google

    Super friendly, helpful employees.

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  • Katrina Hicks
    Reviewed on Google

    Staff here is friendly and very helpful. I noticed that almost all staff here love their job and genuinely want to help you have an easy shopping trip for your little critters needs. Definitely will shop here again. Bravo Pets mart. Bravo. 5 big full stqrs.

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  • Midnight Shadow
    Reviewed on Google

    Oh the place was just lovely the collar I bought was more expensive it was for sale for but at least the place wasn’t busy.

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  • S T
    Reviewed on Google

    We needed a fish tank and some equipment for a fish. They had a good variety. We were told that you do have to be 18 to purchase a fish. This makes a lot of sense, especially in a state where you can get an abortion without consent at 14……. staff was very friendly. Great place for pet needs.

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  • Rick Cross
    Reviewed on Google

    Vary well stocked, since pandemic ended.

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  • Barb Cross
    Reviewed on Google

    Convenient. Has vet inside.

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  • Tambi Wahwassuck
    Reviewed on Google

    Customer service is phenomenal

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  • Louise Lawry
    Reviewed on Google

    Great

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  • Tiffany Sevarns
    Reviewed on Google

    Meh.. I always come in to buy feeders for my beardie. The last time I went in, I watched one of the staff pick up a cricket off of the floor and put it back in with the feeders. Not long after that, I’m $230 in vet bills, and my baby has parasites. He was completely fine until I fed him crickets from petsmart. I gave 3 stars because usually when I go in, most staff members are nice. There’s one that always seems like us coming in is a huge inconvenience for her, and she is always angry when she has to get our feeders. Slamming stuff around, acting huffy and puffy like she doesn’t enjoy her job. Sets a negative environment for those in the store. Usually, when we have to interact with her, I try to avoid eye contact and conversation. 🤷‍♀️🤣 Sorry…

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  • Victoria Noto
    Reviewed on Google

    This location is always maintained very well, both inside and out. Staff was very friendly and helpful when I needed assistance getting a pass to buy prescription pet food. It’s open late and always has what I need in stock, so I come here often!

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  • Loren Forkgen
    Reviewed on Google

    Seriously slow here. They have a great selection but it’s like they always have 10 people working and only one who can cashier. Every time I’m here the line is about 5 people but takes half an hour to get through because everyone here is super slow and they never open any other registers. Fred Meyer figured it out not sure why PetSmart still sucks.

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  • Chris Nam
    Reviewed on Google

    The veterinarians and all the staff are friendly, quick and accurate.
    I recommend it. thank you.

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  • Catherine Gardner
    Reviewed on Google

    My little Chihuahua had a spa day. She got the works. I highly recommend their Furminator Treatment. It cleans out all of the loose undercoat fur. Very nice.
    I also found her a really cute sweatshirt while I waited.

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  • Paloma Grant
    Reviewed on Google

    Good quality cat food and products at a good prices. They offer items and grooming services for other animals also.

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  • curtis wokal
    Reviewed on Google

    Typical PetSmart that is always out of everything I want for my dogs! But maybe you will have more luck !

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Rating

Business ID: 55329

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