North Warrandyte Veterinary Clinic is featured on The Pet Community as a trusted provider of vet services.
North Warrandyte Veterinary Clinic Contact Information and Customer Reviews
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Reviews (22)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
North Warrandyte Veterinary Clinic is widely praised for compassionate, knowledgeable care from vets and nurses, with Dr Aurelia Verdin singled out for kindness and going above and beyond. Clients report friendly, helpful staff, clear explanations, great care for anxious pets, and fair pricing, plus reliable emergency slots and supportive follow?up. While a minority raise concerns about emergency access and there is a serious allegation of negligence in one review, the overall sentiment is that the clinic is a trusted, caring choice that supports pets and their families through routine visits and emergencies.
Last Updated: 15/10/2026
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Business ID: 13338
Irene
First Review
The clnic slotted us in at the last minute for Molly’s recurrent UTI. Dr Aurelia was great, did everything we expected and more. She is very empathic and we were very happy.
Molly, our Golden retriever is now well on her way to recovery.
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Sam A
The team at North Warrandyte Vet have been over the years compassionate, empathetic, knowledgeable and I highly recommend for your fur babies needs and emergency’s
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North Warrandyte Veterinary Clinic
Thanks for the lovely review Sam!
Andrew & Emma Crump
Duty of care, non existent.
Called to make an appointment as my dog’s leg had been ripped open and required stitches.
As I have never visited the surgery before I was told best they could do was to see me in a weeks time. Told me to call an emergency vet clinic. Poor form!
Instead called Warrandyte Vet who was more than accommodating and slotted me right in.
Would not recommend.
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Jen Aitchison
Finding a good vet is like finding a good Doctor – many years ago a friend recommended her vet to me after I made a comment that “ I wasn’t overly impressed by my current vet” she advised me to give the team at North Warrandyte Vets a go!!
So I made an appointment just for a hello visit & never looked back! The team of nurses & vets are outstanding from the second you put a foot through the door, a very committed team that show real passion for their work & the animals they look after.
But for our family there is one person who stands out for us, the wonderfully kind, caring, compassionate Dr Aurelia Verdin, over the years she has cared for our fur baby’s with such kindness, understanding & outstanding care. My fur baby’s have always greeted her with a big smile & Wagging tail even when ill.
Dr Aurelia went above & beyond to support our family when one of our fur baby’s crossed the rainbow bridge & still continues to show support.
We can’t praise her enough! But to sum up how we feel “ we love you Dr Aurelia, you’re the best!!!
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North Warrandyte Veterinary Clinic
Thank you for such a lovely review Jen, we will be sure to pass it on to Aurelia for you!
Tania
Caring, nurturing, knowledgeable and extremely helpful. Our puppies actually love going to the Vet!! Both the vets and the vet nurses are always incredibly helpful and always do the best for our animals. Many thanks to the Team at North Warrandyte Vet Clinic. It has been a trying time for all during Covid, and you have made every effort to keep ourselves and our pets happy and healthy!
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North Warrandyte Veterinary Clinic
Thank you so much for the lovely review Tania! We are so glad we can make it a less stressful experience for your pups and many thanks for the consideration of the strong impact covid has had on our industry, we are doing everything in our power to stay open and continue to provide a high level of care to all our valued clients and patients
Melanie Alexander
In a word: negligent
Had my 8 week old puppy complete a course of antibiotics for a UTI. Was requested to bring a urine sample in post completion of the course.
Did so, and expressed great concern for my dog as her symptoms had resumed and was becoming lethargic and had a loss of appetite.
6 hours after dropping off the sample received a call from a vet I’ve never spoken to stating her infection was continuing, but it simply must be an anatomical concern or defect.
Refused to review puppy, refused to prescribe any further antibiotics if not for symptom management and comfort, told me I needed to source an ultrasound for her myself “if I wanted to go down that route” told me to “consider her future”
Only willing to dispense “comfort medication”
Essentially suggesting my dog should be euthanised.
After a second opinion and a stint in vet ICU, turns out it is just veterinary negligence. She has no deformities.
Essentially her antibiotic course was not long enough or high enough dose for her weight. But that’s something that could be easily corrected with further antibiotics… or a review from a vet.
Complaint has been lodged with the vetboard and will be considering civil action against Dr Verdin.
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North Warrandyte Veterinary Clinic
Hi Melanie,
Thank you for your review. We take all feedback very seriously, particularly when concerns are expressed over the quality of our service. We are happy to discuss your concerns at your convenience, outside of this forum.
Christopher L
had the most amazing experience by phone today. very apologetic they couldn’t fit our dog in to treat a skin reaction. but talked me thru all the over counter options in the most helpful and caring manner. absolutely brilliant
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Rebecca Molloy
Everyone here is so sweet and friendly to all the animals that come through.
My dogs get so of treats and pats here that they get excited when we pull up.
I got my pup spayed here, and when I went to pick her up, she was sitting with the ladies behind the desk. It was so nice to see she wasn’t alone or scared.
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Jessie Y
very friendly, just weighed my dog and they kept it on record for his next visit which is helpful
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North Warrandyte Veterinary Clinic
Thanks for the great review Jessie! Happy to help!
Emma Esme
Had a great visit with my reactive dog. Staff were very understanding and accommodating to our needs. They went above and beyond to ensure they were able to get blood for his testing and we got the meds we need. Thank you!
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North Warrandyte Veterinary Clinic
Thanks for the lovely review Emma! So glad we could make it a positive experience for you and your pooch!