PetSmart West Covina love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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PetSmart West Covina has carved out a niche for itself as a go-to spot for pet owners, thanks to its range of services that cater to the essential needs of pets. Customers have lavished praise on the grooming team for their passion and dedication, making it a reliable choice for pet care. The store is not just known for its great prices and the clean environment but also for its exceptional customer service. Although there have been a few hiccups, like the occasional wrong delivery or a grooming mishap, the team at PetSmart West Covina has shown a willingness to resolve issues promptly. The store boasts a wide variety of products for pets, from food to grooming essentials, ensuring that pet owners find everything they need under one roof. Despite some concerns over pricing and a few instances of less-than-ideal customer service over the phone, the positive experiences and the helpful nature of the employees have made PetSmart West Covina a beloved destination for pet lovers. Whether it's finding the perfect toy or getting expert advice, visitors appreciate the store's effort to provide a welcoming and well-organized shopping environment.
Last Updated: 25/02/2024
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Business ID: 55419
Michael
Petsmart has consistently provided exceptional care for all of my dog’s essential needs. The grooming team demonstrates an incredible level of passion and dedication towards their work. I have found no reason to consider shopping anywhere else. I highly recommend making Petsmart your primary destination for all your pet requirements.
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Kathy G
Great prices and experiences.
Helpful ReviewI love the people who buy items there. They love their pets and tell great stories.
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Gerardo B
Clean and great customer service
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Rob
They accidentally delivered the wrong food, but was able to get it swapped with no issue.
Cat was not happy, but forgot about everyting after his meal and a nap.
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Claudia 1
They left my puppy hairless, showing her skin, now she shakes all day. For not combing her hair, they shaved off all her haIr.
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Eunice Munoz
Horrible experience if I could give them zero Star I would I asked for a specific hair cut in my dog they ended up cuttinng all his hair off completely because according to them it was to knotted paid almost a 100$ for this and my dog has cuts all over his body they even cut his long eyelashes never taking him here again
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Anna Gutierrez
Exelent service
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Maria Hernandez
Todo lo necesario para los animalitos, comida, enseres de uso canino y gatuno, así como para otro tipo de mascotas.
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Nayarit Perez
Love this place and the employees are very helpful
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Daniel Garcia
Walked in they had what I needed.
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Edna Pereyda
went to buy my turtle some fresh gold fish… they had a selection of small, medium, and large plum and juicy ones.. he is going to love them.
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Itzel Yeet
4+ hours for two booster shots is crazy i just want my kitty back man
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Miley Arellano
I got the oatmeal shampoo 🧴 for my dog 🐕🐶 flea and tick and it seems like it is working smells good he feels good $13. Buck’s well worth it thank you for asking
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Drei Baldo
Saw a bearded dragon
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Lillie Cast
I love petsmart. They are so friendly. I love animals and they always have what I need.
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Julio “Bigdawg” Moreno
Nice place for the other part of the family, seem nice and caring for their customers loved ones, they can be trusted to serve them well.
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Penny Barath
I love it but it’s so expensive !
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Jenny Trujillo
I called the grooming department and they were so unprofessional and rude to the questions I was asking for my puppy. Customer service over the phone is horrible.
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Hermes Gascon
Everything is well organized, and clean.
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Dominique Conde
Got what I needed
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