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PetSmart East Wichita love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart East Wichita has built quite the reputation among pet owners, fostering a community that feels more like family than customers. From the moment puppies step in for their first grooming session, the staff's affection and expertise shine through, treating every pet as one of their own. The store boasts a better selection of fish compared to its competitors and is praised for its great service and knowledgeable team. However, some visitors have noted that the cashiers can come off as rude and the prices a bit steep. Despite the occasional stock issue, particularly with cat litter, the store maintains a clean and well-stocked environment, complemented by a friendly and helpful staff. The convenience of curbside pickup is a hit among shoppers, helping them resist the temptation of buying an excess of dog toys, and grooming services receive accolades for their attention to detail and customer care. While there's room for improvement in the selection of healthy dog treats and pet accessories, the willingness of staff to assist and research queries keeps pet owners coming back. PetSmart East Wichita, with its inviting atmosphere and commitment to pet care, remains a beloved spot for pet essentials and more.
Last Updated: 2024-02-26


All reviews

  • Lisa Snyder
    Reviewed on Google

    I love Petsmart South Rock Rd! They had had bathed and groomed my Goldendoodle since she was 8 weeks old! They treat her like she’s family!!

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  • Kyle Schoenhofer
    Reviewed on Google

    Better selection of fish than other big box competitors.

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  • Gianni Luong
    Reviewed on Google

    Great service and knowledgeable staff.

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  • Suzie Schaumburg
    Reviewed on Google

    Cashier was rude they are really expensive.

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  • Sue Schaumburg
    Reviewed on Google

    Cashier is rude prices are high

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  • Dawn Martin-Brown
    Reviewed on Google

    We go to PetSmart weekly. This time for cat litter. They were out of the size we wanted and only one 21 lb bag. The one by Towne West is where we’ll have to go, N Rock is frequently out.

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  • Trunks
    Reviewed on Google

    Clean and well stocked, friendly staff

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  • clint herring
    Reviewed on Google

    Clean and a friendly staff.

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  • Roxann Voges
    Reviewed on Google

    Zero Service . Only cash register people. I order online now.

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  • Sheila Walden-Roach
    Reviewed on Google

    I was searching for ear mite drop and the cashier told me exactly where they were. I also found hair ball treatment that my cat loves.

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  • Erika Stockton
    Reviewed on Google

    Curbside pickup is still the best way to go for me. Keeps me from buying tons of dog toys that last less than 24 hours. I still do it. Pups are worth it. Everyone at this store is so personable and eager to assist. Smiles are abundant here.

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  • Charles Decker
    Reviewed on Google

    Great variety and helpful staff. Nice to find people who can help you make an informed decision.

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  • Kenneth Gary
    Reviewed on Google

    Friendly staff and good service

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  • Michele Schlup
    Reviewed on Google

    Store was clean and employees were friendly. Inventory was more pricey than I remembered and couldn’t find any of the things I was looking for. Used to buy a lot there. Will try again another time.

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  • Carol Mendoza
    Reviewed on Google

    Good place for all things pets. Nice selection of dog food, toys, accessories.

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  • Judy Wilhite
    Reviewed on Google

    Dolly was groomed just the way I like her. No part was cut too short or left too long. She looked good, she smelled good and they even held her for a while after they were done with her because we couldn’t get there right away. They didn’t even complain! The price was decent too. Who could ask for more. Friendly associates too.

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  • ManthaBean
    Reviewed on Google

    Not a great selection of healthy dog treats or pet accessories (such as collars and leashes). It would also help if dog owners could come behind the counter when dogs have a hard time being groomed, instead of having a struggle and stressing them and us out.

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  • Tammy Miller
    Reviewed on Google

    They were helpful, not sure they totally knew what they were talking about.I will be back. The second person was willing to look things up if they did not know the answer

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  • Geddy Price
    Reviewed on Google

    Puppy loves going to pick out her new toys.

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  • Charlotte Powell
    Reviewed on Google

    Always take great care of my pets at Banfield

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Rating

Business ID: 55457

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