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PetSmart West Wichita love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart West Wichita shines as a beacon for pet owners in search of quality supplies, grooming services, and more. Customers rave about the broad selection of dog items, competitive prices, and the helpfulness of employees, making shopping for pets a breeze. While some note that prices can be on the higher side, the deals and sales often balance this out, with many finding value in their purchases, especially when it comes to grooming services where pets come out looking and feeling great. The store isn't just about selling products; it's a community hub where the staff, particularly Andrew, receive special mentions for their outstanding service. Despite some hiccups with misinformation on exotic pets and occasional service delays, the store makes up for it with gestures like discounts for inconveniences. The mobile app and adoption services are also highlighted, showing PetSmart West Wichita's commitment to not just selling pet supplies but enhancing the pet ownership experience. Overall, it's a place that many pet owners trust and return to, thanks to its friendly staff, great environment, and wide selection of products and services.
Last Updated: 2024-02-26


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  • Teresa Stein
    Reviewed on Google

    They have a great selection on dog items and food.

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  • Shawn Robison
    Reviewed on Google

    Good prices helpful employees

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  • Titan Kellogg
    Reviewed on Google

    Had everything I need

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  • Ray Pitcher
    Reviewed on Google

    Expensive

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  • James
    Reviewed on Google

    Excellent grooming and puppy was happy

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  • Teckla Wattman
    Reviewed on Google

    It’s expensive but maybe you can find a deal if you really look. I think I got a deal today but only if my cats eat it, lol.

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  • Mark White
    Reviewed on Google

    Great service and have it in stock .

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  • Laurie Masty
    Reviewed on Google

    Thanks Andrew for doing a great job on my little long haired daushand, who I made a short haired baby now! It’ll grow! Andrew did a fantastic job and I really appreciate his attention to my little baby.
    I’m not a big box fan store at all, but I travel for a living so sometimes it’s just easier.
    Thanks Petsmart West Wichita for making my sweet girl look presentable again!🤎❤️🤎❤️

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  • Len Pearcy
    Reviewed on Google

    Great place

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  • Margaret Hamilton
    Reviewed on Google

    The cashier was wonderful. I did not think to ask her name. The staff is very welcoming and kind. This is why I keep going back to that store.
    Thank you Petsmart !

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  • Scooter Black
    Reviewed on Google

    Good product selection, good service.
    Price’s could be a little lower.

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  • Daimon Evans
    Reviewed on Google

    The engaging welcome all too soon became vague input in answer to “basic to be expected questions”. Refused to give so much as a ballpark money range for cost of German Shepherd puppy, insisted upon an unwelcome negotiation. To follow, had claimed dog would be large when in fact after following up on lineage of said line, revealed both Sire & Dam were medium weight & frame.
    Disappointed 😑

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  • Jason Spiral
    Reviewed on Google

    The West Wichita Pet Smart, off of Tracy Street by Towne West Square. Here is a very reliable store for pet supplies of all kinds. For cats and dogs, the inventory selection is large and the convenience of having the variety can be a lifesaver. However, pricing here does exceed most competitors when something is not on sale. Many alternative pets and supplies are sold here as well, however, I can testify that terrible and misinformed information on exotic pets can be given here by a lot of the inexperienced staff. Still, the specials they have at times on cages and terrariums are some of the best deals in the Wichita area when the prices do drop. I have recently upgraded multiple reptile pets with the new line of Thrive cages from here that saved me hundreds and have worked out magnificently. Staff has been fair over the years, with a few shining employees that have made this location a pleasure to visit. There’s plenty other services offered here too like grooming, vet care, and adoption. I can recommend this pet store as a good choice for the west side.

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  • RaY ChuL
    Reviewed on Google

    Love the kitties in the adoption room, absolutely love the benefits of the mobile app! Update: The kitten room is continuously locked up, can’t get in. The mobile app no longer hast the treat trail game to get coupons and only offers awards for purchases over $50. Not all families can afford a purchase that expensive and with no incentives to save more money, I don’t think I will bring my business back. I can find cheaper items online and sweeter kittens at the pound.

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  • Sydney Thompson
    Reviewed on Google

    Very friendly, great environment and amazing choices for any pet

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  • Teresa Flax
    Reviewed on Google

    Did an Awesome job on my dog..

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  • KerrFamily Account
    Reviewed on Google

    Went to get crickets, associate working that area said, “just a minute while I help this customer with taking his fish to the register”.

    She never came back . . .

    After waiting 15 minutes, I went up front to the register to inquire. The manager apologized and got my crickets for me; when I checked out they gave me them for 1/2 price ‘for the inconvenience’. It only saved me 77 cents, but I appreciated the gesture 😀

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  • James Snell
    Reviewed on Google

    Great

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  • Douglas Pfingsten
    Reviewed on Google

    Get my cats food here. Like it .

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  • Marcia Med (Marshamellow)
    Reviewed on Google

    Friendly staff always when I come in no matter who it is! My dog likes coming here!

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Rating

Business ID: 55459

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