PetSmart North Winchester love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Location
Improve this listing
Reviews (20)
Add a Review
Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart North Winchester has garnered quite the reputation among pet lovers for its decent array of pet supplies and commendable customer service. Customers rave about everything from the helpful and friendly staff to the store's ability to stock unique items like cute dog clothing and healthy feeder goldfish. While the store itself is on the smaller side, it doesn't seem to deter shoppers who appreciate the personalized attention they receive, especially from team members like Wayne, who goes above and beyond in assisting customers over the phone. There's a note of constructive feedback regarding the condition of the fish tanks, particularly for the beta fish, but it's balanced by praise for the store's overall selection and care for the animals. Despite a hiccup with keeping certain items like Freshpet food in stock, the general consensus is that PetSmart North Winchester is a go-to spot for pet owners, offering everything from crickets to pet doors at fair prices. Whether you're popping in for specific pet supplies or just to browse the adorable dog hats, it's a place that seems to leave a positive impression.
Last Updated: 27/02/2024
Add Review
Leave a Reply
Business ID: 55495
Dfam
Typical Mexican restaurant, food is decent and service is good. Overall prices are not bad for what you get.
Helpful ReviewShare this review:
Craig Lewis
I bought two small pet doors to use in a sunroom. I first did a search online for the store, and it showed they had the product in stock. I would recommend this Petsmart.
Helpful ReviewShare this review:
Kurt t
Hugo says thanks
Helpful ReviewShare this review:
Cole Myer
Gotta love your local petsmart
Helpful ReviewShare this review:
Tracy Thomas
I called with questions about an item to be delivered and spoke with Wayne. He was tremendously helpful, courteous, and offered good suggestions. He spent 21 minutes on the phone with me, this type of customer service is truly exceptional and he should be commended for it!
Helpful ReviewShare this review:
Rhonda Costello
They were very helpful and friendly.
Helpful ReviewShare this review:
Doug Horton
Dog products for me. Can’t speak of other products. Love it!
Helpful ReviewShare this review:
Jenny Marie Allotta (Italian Queen)
Nice staff. Small store.
Helpful ReviewShare this review:
Christine Parsons
Lovely staff!!! always helpful and pleasant.
Helpful ReviewShare this review:
Stuart Swink
Was there to pm on store every helpfull on info about store history
Helpful ReviewShare this review:
Kelsey & Lydia
It’s a cute little store with a lot of pet supplies. They had some really cute clothing options for dogs, such as hats. That you don’t see everywhere. We want to come back for those!
Our only complaint (and the reason we are rating this place 4 Stars instead of 5) is because we feel like the fish tanks could’ve been in better condition when we visited and we saw Beta fish that were in dirty water and they were put on sale instead of the water being changed. But they had the most beautiful beta fish compared to the other store we visited. So if you’re looking for one, go check them out.
P.S We would also like to note that we didn’t see any dead fish.
We still had a good time stopping by and it’s worth stopping by if you’re looking for petsupplies. 💙
Love from Kelsey 🇺🇸 and Lydia 🇨🇦
Helpful ReviewShare this review:
Sarah Davekos
Great staff!
Helpful ReviewShare this review:
Heather Stewart
Love this place. The employees here are always very helpful and kind. Their fish section is very small with limited choices but all the fish are very well taken care of. I get my feeder goldfish here because they are always healthy and well fed.
Helpful ReviewShare this review:
Danny Himes
Very small but it’s a pet smart.
Helpful ReviewShare this review:
Tammy Farmer
Went in to buy some Freshpet food for my puppy that I had started him on and they had NO stock in. When I asked about next delivery date they replied with ‘we have know idea when or what will come in.” How is anyone supposed to be able to feed their furbaby fresh food if they can’t keep it fully stocked, at least available? Taking business elsewhere 😌
Helpful ReviewShare this review:
Pastor Bubbie Headley
The best place to get your crickets. And all your pet supply needs. They have anything and everything you can think of for your pets.
Helpful ReviewShare this review:
Starfiremoon76
Good helpers here!!
Helpful ReviewShare this review:
David Arnold
Just what I needed at a fair price. Employees were very helpful.
Helpful ReviewShare this review:
Cutee Pie The Video Editor 2021
Usw
Helpful ReviewShare this review:
Julio Roman
Clean store great staff pet selection is super limited to cats and fish though 😕
Helpful ReviewShare this review: