PetSmart Potomac Mills love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55507
Suleyma Calderon
Good verify, I always use my app to provide match and I’ve never had any issues
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Flame 1
Good start for my dogs training GO AWOL- FLAMEINKZ on YouTube for the videos
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Kathy Spriggs
Good for specific items, but lacking items as required by vet, or other detailed requirements.
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Heather Bloomquist
Staff is always friendly but I wish I could handle the guinea pigs. I own 4 and just like to play with the babies.
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Kenny Mac
Petsmart saved the day for me when they had the doggie birthday cake in stock. Petco was out of stock. Thank you Petsmart for saving the birthday party.
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Kurt Goodwine
It’s ok. It’s rundown, dirty, and disorganized with a limited selection, but I found what I wanted and got out quick. The one in Stafford is MUCH better.
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Kesha Martin
Be sure to check your dog after grooming! My dog got an eye infection and then we found a tick on her after her grooming visit.
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Phyllis Finch
Excellent care
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E. Jack
I set up an appointment for my dog to get a bath as well as his nails cut. When I walked in the door, the manager rudely told me that I had to wait outside because only one dog is allowed in at a time. When I was called, although I had my dogs vaccination records, they told me that they couldn’t take him because the vaccination records were hand written with no expiration date. What difference does it make? My dog received his rabies shot on 9/12, about a month ago. The manager Tara was very rude, stating that it is Petsmart’s policy to require all dogs to have printed vaccination records. Meanwhile, I called another Petsmart in the area, and they informed me that they would take our dog’s vaccination records as is!!! I am very pissed because this specific Petsmart completely wasted my time and the attitude from the manager was totally uncalled for from the moment I entered into the shop! Please whatever you do, DO NOT go to this location in Woodbridge for any of your pet’s grooming needs!!!! It will only lead to frustration!!!!
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suzette williams
I love this place! They have always been friendly and helpful. I genuinely appreciate the professionalism of the managers and staff especially after an awful experience that I had with Petco recently.
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Stephen Macmullin
It’s a great store that management is wonderful to.
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Tamara Ciszewski
Purchase almost anything your pet desires.
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Kae'loni Landry
It’s a great store for all pet related things,great customer service in store and at the salon as well ,the pets and pet parents will get the best and upmost respect and services
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Stephen Gilhaus
I’m not sure about these guys yet. I took my dog here after I updated my pets rabies vaccine. I wasn’t able to afford it for a little while so he got bad. They refused him due to many matt’s. We took him back home and cut his hair ourselves. Now he has no Matt’s and I’m not sure if I’ll take him back again. I have had good experiences at other petsmarts but this one has rubbed me the wrong way.
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Ninoska pamela Bonilla
Excelente
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Samantha Peters
We inquired about training because our puppy needed to be desensitized to eye drops in order to treat a slow healing ulcer. The trainer, Jeannie, was honest with us up from that classes wouldn’t help. Instead of just saying good luck, she took the time to give me suggestions for how we can condition him to be comfortable with touching his eye. We tried her suggestions and had immediate success. Thank you so much!
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KoolHand Luke
Clean. Animals look healthy
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CarribeanGurl 7
Super nice!!
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ricks camaroz28
Not alot of cat supplies smaller petsmart
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Heba Zalzala
Worst place to take your pet. Ive been taking him there for quite a while and booked his appt a week in advance because I wanted a specific stylist for the grooming salon and she’s usually booked. During the appt I get a call from a different stylist telling me she needs to shave him down because of the matting. I told her I didn’t book with her and I wanted to speak to the original stylist. The stylist I booked with would never call me and tell me she needs to shave him down as I’ve been taking him there regularly and maintain his coat at home regularly. The stylist said she was booked up and needed help which is why the other girl was just helping her bathe and dry the dogs. 30 mins later I get a call from the manager telling me the stylist nicked my dogs paw and he’s being taking to the hospital. When I asked him who was cutting his hair he wasn’t sure, which gave me the feeling that the original stylist gave her appointment to the other one. They’re extremely unprofessional, the manager wasn’t able to answer any of my questions of the severity of the accident and the stylists only care about getting as many appointments as possible instead of focusing on maintaining the trust of their customers. If I could give them less than 1 star I would.
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