Sign In

Albany Creek Veterinary Surgery is featured on The Pet Community as a trusted provider of vet services.

Albany Creek Veterinary Surgery Contact Information and Customer Reviews
Find essential contact details and read reviews from other pet owners below.

Your Experience Matters
Have you paid a visit to Albany Creek Veterinary Surgery? Your opinion counts! The Pet Community thrives on reviews from people like you, recommending high quality pet services that reach a wider community of responsible pet owners.

🌟 Leave Your Review
Help build a better pet community by sharing your experience. Add your review now.

Own This Business?
If you’re the business owner, discover how to claim your listing and take control of your listing. Learn more.



Improve this listing

Reviews (55)

Add a Review

4.8 out of 5.0
Rating 4.8

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Albany Creek Veterinary Surgery has received a diverse range of feedback from its clientele. Despite isolated grievances about staff attitude and service quality, the overwhelming sentiment is of high praise for the clinic's professional and compassionate team. Many clients commend the clinic's dedicated care of their beloved pets, often over many years, and appreciate their extra-mile efforts in emergency situations and the final stages of their pets' lives. The team's expertise with guinea pigs has attracted particular appreciation. Notwithstanding slightly higher prices, customers recognise the value for money Albany Creek Veterinary Surgery offers, and enjoy the friendly, helpful service, clean facilities and good parking. They also appreciate the staff's tendency to keep them well-informed about their pets' needs and treatment progress. Overall, Albany Creek Veterinary Surgery is highly recommended by numerous satisfied clients.
Last Updated: 2023-10-18


All reviews

  • Sarah
    Reviewed on The Pet Community
    First Review 0

    Staff were very rude and unfriendly. Quality of care was poor and I was very unimpressed with the services. It is a toxic place and would not recommend it to anyone.

    Helpful Review

    Share this review:

  • RedLemin
    Reviewed on Google

    I took one of my guinea pigs here, late afternoon on a Friday (as it was an emergency and my regular vet was closed). They’re a bit more expensive than my vet in Murrumba Downs, but great service! I’d recommend them for any guinea pig parents near Albany Creek.

    Helpful Review

    Share this review:

  • Carlie Wilss
    Reviewed on Google

    Wonderful staff took great care of our precious puppy for just shy of 16 years. Just received a beautiful, hand written card and paw print in the mail as we had our sweet girl euthanased last week. Thank you to all the staff who took such great care of our Roxie throughout the years. From Trudi for giving her a passing grade at puppy preschool (even when she hadn’t done her homework); Stephen and Justin, Cheryl and Andrea for your care and compassion; to Ashlee for your support and allowing her to move on to the rainbow bridge with dignity. ❀ Such a friendly and professional team… although, Dr Kevin and Nurse Fatema tend to sleep on the job a bit too much. πŸ˜‰

    Helpful Review

    Share this review:

  • Elena K
    Reviewed on Google

    We have been using Albany Creek Vet for about 14 years now and can not that them enough for the care they gave and give to our dogs.
    They shared happy and said moments with us and showed lots of care and compassion.
    Nurses are very friendly, caring and just amazing, always ready to help and give some advice.
    Especial thank you to Dr Steve and Justine who looked our beloved Daisy and Lilly and went extra mile to provide the best care they possibly could.
    We fully trust them and know that our new babies Poppy and LuLu are in the best hands and care.
    Highly recommend AC vet to anyone.

    Helpful Review

    Share this review:

  • Danielle C Petrovic
    Reviewed on Google

    I highly recommend the Albany Creek Veterinary Surgery!
    Dr Ashlee, was beyond friendly and so lovely today and the consumate professional with my beautiful boy Jasper.
    As are all staff of ACVS so helpful,and their service is exceptional, second to none!
    Jasper and I will be definitely back soon!
    Thank you so very much and Stay Safe all.

    Helpful Review

    Share this review:

  • Hannah Faye
    Reviewed on Google

    We were devastated to have to euthanise our dog there on Christmas Eve. We were of course so, so sad; but I could not fault the beautiful staff there who helped us through the process. From the moment we walked through the door they knew who we were and gave us a room to wait in, explained everything clearly and kindly, and took the time to make sure us and Doggo were comfortable and ready. They sent us a lovely hand-written card in the mail with his pawprint too, which we will treasure.
    It was an awful day, with the silver lining of being surrounding by kind, caring and gentle people. We are so appreciative.
    While they are by no means the closest vet to us, we will definitely ensure we return for our other dogs care and vaccinations in the future.

    Helpful Review

    Share this review:

  • S L
    Reviewed on Google

    Thank you for your kindness when treating our dear little guinea pig Ninja.

    Helpful Review

    Share this review:

  • Alix Huntingford
    Reviewed on Google

    Very polite and helpful. πŸ™‚

    Helpful Review

    Share this review:

  • Lakin M
    Reviewed on Google

    Fantastic service, experienced, cavvy savvy

    Helpful Review

    Share this review:

  • John Hoole
    Reviewed on Google

    Excellent practice and very caring people. We will be back

    Helpful Review

    Share this review:

  • Troy Griffith
    Reviewed on Google

    Professional , clean , caring . A little bit more pricey than other vets, but you get what you pay for. Been going there for 30 years…

    Helpful Review

    Share this review:

  • Damien Maguire
    Reviewed on Google

    Really nice surgery the team are πŸ‘

    Helpful Review

    Share this review:

  • greg gromono
    Reviewed on Google

    Good vet. Friendly and competent staff. Good parking

    Helpful Review

    Share this review:

  • cranston mellor
    Reviewed on Google

    At Albany Creek veterinary you are always greeted with a smile from there staff and there vets are always helpful on any questions you ask and explain in fully on any test done we have no hesitation in recommending A/C veterinary service πŸ˜€ 😊

    Helpful Review

    Share this review:

  • Benjamin Rayner
    Reviewed on Google

    Very good vet and good price they dont rip you off

    Helpful Review

    Share this review:

  • Me & You
    Reviewed on Google

    There is no other Vet that is more professional & compassionate then Steve & his team.

    Helpful Review

    Share this review:

  • Linda Osborne
    Reviewed on Google

    My girl was taken there on Friday 17/9/21 needing urgent surgery. After being turned away from a couple of vets earlier, she was getting really life threatening. Ashlee was fantastic & kept me update as to her progress all day. It appears with the excellent attention my girl received at this practice by Ashlee & her colleagues, my girl has such a big chance of surviving. Thank You so much for caring for Tiny. recommend this practice anytime.

    Helpful Review

    Share this review:

  • Ja mp
    Reviewed on Google

    The best vets ever, always so kind and friendly and will always keep you up to date on all your pets needs.

    Helpful Review

    Share this review:

  • Shelley Ross
    Reviewed on Google

    Very considerate professional friendly and caring excellent

    Helpful Review

    Share this review:

  • daniel croft
    Reviewed on Google

    As a person with very high expectations for the care of our animals, I have never experienced such empathetic caring people.
    Thankyou so much Ella 😊

    Helpful Review

    Share this review:

  • Jack Jones
    Reviewed on Google

    Very reasonable prices and staff are very friendly and full of knowledge
    And the cat there loves pats

    Helpful Review

    Share this review:

  • Janine Hussey
    Reviewed on Google

    Zac is always caring and helpful. Grateful to have such a lovely and professional person look after my baby boy.

    Helpful Review

    Share this review:

  • Lynette Clarke
    Reviewed on Google

    They are especially caring for your pet and you

    Helpful Review

    Share this review:

  • Teresa Wilson
    Reviewed on Google

    We had both our dogs treated at Albany Creek Veterinary Surgery these past 2 weeks. Ava our Boxer had a very fast growing Mast Cell Tumour. Dr Ella was so loving and caring and removed the tumour 2 weeks ago (quite a large operation). She has been texting to check on Ava and today she gave us the good news that it was a Grade 1 tumour and she had managed to remove it all. So happy. While we were waiting for Ava’s results our 14 year old miniature poodle suddenly stopped eating and drinking and was barely moving. After a couple of days of this we took him down to AC Vet and he was cared for by Dr Zac. Such a kind and caring person-told us Benji was VERY dehydrated and he suggested putting him on a drip all day to see how that went. We picked him up that night and what a difference. He was eating and drinking and almost back to his normal self. Thank you Zac – we thought it was going to be a totally different outcome. All the staff there are wonderful and caring – couldn’t recommend them more highly. Teresa and Roy

    Helpful Review

    Share this review:

  • Kerrie Roofayel
    Reviewed on Google

    I’ve been taking my pets here for about 15yrs. The staff and veterinarians are always lovely, and treat my pet’s beautifully. They also have a lovely smile for me as well πŸ˜‰
    I would absolutely recommend them πŸ₯°πŸΆπŸ±πŸ˜Š

    Helpful Review

    Share this review:

  • Mana Nowbar
    Reviewed on Google

    I wish I could give a negative point.
    This is the most irresponsible Veterinary I have seen.
    I make an appointment a day before for a nail trimming, they sent me and my puppy to a separate room for waiting, without any reason, and 45 minutes later , still waiting, and no one come.
    And when I went to them, they are just sorry.
    Being at the vet by itself is stressful for a puppy, and my dog was completely calm. I didn’t understand why I had to wait in a separate room and why 45 minutes?

    Helpful Review

    Share this review:

  • Sharna Rowe
    Reviewed on Google

    Honest and very caring vets. Best vets ever! Definitely recommended.

    Helpful Review

    Share this review:

  • Debra Bracher
    Reviewed on Google

    Such a caring organisation, these lovely people virtually saved my Rupert Pugs life. So very grateful. Professional,

    Helpful Review

    Share this review:

  • Natalina Carreira
    Reviewed on Google

    Excellent Vetenary care.One Year ago Popcorn Had ACL repair by The very skilled Steve,Popcorn is back to normal.Thanks to all the team,you all amazing.

    Helpful Review

    Share this review:

  • Adam Clair
    Reviewed on Google

    We took our dog to ACGROOMERS here at the VET.
    A great experience. Definetly recommend for a dogs haircut.

    Helpful Review

    Share this review:

  • Gabrielle Waters
    Reviewed on Google

    Lovely staff , really care about your pets

    Helpful Review

    Share this review:

  • Super nova
    Reviewed on Google

    First time I visited. was impressed with the service and very good with they price.
    Recommended.

    Helpful Review

    Share this review:

  • W1bur83
    Reviewed on Google

    Very compassionate and even called to check on our pet

    Helpful Review

    Share this review:

  • Lindsay Thwaites
    Reviewed on Google

    Wouldn’t trust my pets with anyone else.

    Helpful Review

    Share this review:

  • Full Coverage Painting
    Reviewed on Google

    Very happy my dog Sasha had emergency surgery and she has recovered so quickly I’m over the moon. My partner and I were so worried she might not of made it through this.
    Thanks again πŸ‘

    Helpful Review

    Share this review:

  • K9 Potential Positively Good Manners
    Reviewed on Google

    Vets and staff are always nice and friendly and ready to help. Although premises are not ideal they keep clean and have a two door system, for in and out.

    Helpful Review

    Share this review:

  • Lyn Hooper
    Reviewed on Google

    Caring professional vets and office staff who know what’s going on. Amongst the best vets I have seen over the last 24 yrs with my beautiful cat.

    Helpful Review

    Share this review:

  • Jack Penny
    Reviewed on Google

    Dr Hayato is always great to deal with and very informative. Our little dachshund Dexter enjoys his visits.

    Helpful Review

    Share this review:

  • Rosalie Manning
    Reviewed on Google

    Empathetic, Caring and Patient. Would not have my fur babies go anywhere else. We’ve been to many different vets over the years. I’ve finally found a diamond in the rough. Don’t hesitate

    Helpful Review

    Share this review:

  • DJ Vaughan
    Reviewed on Google

    Great staff, great service.

    Helpful Review

    Share this review:

  • Robyn Hughes
    Reviewed on Google

    Best Vets in the World.

    Helpful Review

    Share this review:

  • Suzanne Hamblyn
    Reviewed on Google

    My sick guinea pig needed urgent attention and I was fitted in even though the surgery was busy. I wanted to come here as they have knowledge of cavies. Unfortunately my piggie couldn’t be saved but I’m thankful for the support and advice of this practice.

    Helpful Review

    Share this review:

  • Debbie Mango
    Reviewed on Google

    Great Vet. Very caring and understanding and also very affordable. Couldn’t ask for more really, they are great for all animals including wildlife. I’ve never had a negative experience at this clinic other than the obvious of having to put our beloved animal down.

    Helpful Review

    Share this review:

  • Bronze Day
    Reviewed on Google

    Fantastic. I found a sick bird in my lawn at 7 pm. I went to drop it to the vet. The girl was friendly and caring. She consoled my anxious anxious kids who were worried about bird’s well-being

    Helpful Review

    Share this review:

  • Info - MM Traffic
    Reviewed on Google

    Trusted and friendly
    Can’t ask for much more !

    Helpful Review

    Share this review:

  • Vanessa McNamara
    Reviewed on Google

    Always helpful for my pets

    Helpful Review

    Share this review:

  • Alison Howard
    Reviewed on Google

    Excellent service all round.
    Very caring.

    Helpful Review

    Share this review:

  • Daniel Bradshaw
    Reviewed on Google

    Great vet

    Helpful Review

    Share this review:

  • Jason Hammett
    Reviewed on Google

    Steve and the team are amazing! Their level of care is second to none and I would highly recommend Albany Creek Veterinary Surgery to all pet owners.

    Helpful Review

    Share this review:

  • Lorraine Walterson
    Reviewed on Google

    I find Zach (spelling) to be wonderful with my dog. Bentley gets so excited to see him. I’ve taken Bentley elsewhere but he gets very nervous, whereas with Zach he is quite relaxed. Thank you very much Zach.

    Helpful Review

    Share this review:

  • Luke Gary
    Reviewed on Google

    Extremely happy with their service, so is my dog πŸ™‚

    Helpful Review

    Share this review:

  • Tammy McGrath
    Reviewed on Google

    We had a rather sick pet and rang them at 3pm on a Saturday afternoon (close at 4pm) to see it we could get them in. The staff were lovely and got us in straight away.

    Helpful Review

    Share this review:

  • Simon Webster
    Reviewed on Google

    These guys are awesome. They take the time and effort to properly investigate issues and make recommendations based on what is best for the pet. Theyve worked with us in a number of occasions to make price conscious recommendations too.

    Helpful Review

    Share this review:

  • MiKar
    Reviewed on Google

    The best and most caring staff I have ever dealt with. I always know our fur babies will be well looked after.
    Quotes are always given, so no surprises to look forward to.

    Helpful Review

    Share this review:

  • Deb

    Our beautiful dog has terrible anxiety and is aggressive towards other dogs and I am always so nervous when I have to take him to the Vet but the staff are very understanding and always put me at ease but most importantly, keep our dog and surrounding dogs safe. Ella looks after him and she is gentle, understanding of his nature and a really lovely Vet that makes me confident he is in very good hands. I wouldn’t hesitate in recommending our Vet.

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 1457

Nearby businesses in this area