Bendigo Fish ‘N’ Feathers is featured on The Pet Community as a trusted provider of stores services.
Bendigo Fish ‘N’ Feathers Contact Information and Customer Reviews
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Reviews (49)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Bendigo Fish ‘N’ Feathers seems to be a mixed bag of experiences. Some visitors rave about the helpful, knowledgeable staff and the healthy, well-maintained animals, making it a top spot for aquarium enthusiasts and pet lovers. However, a few customers have shared concerns about the handling and care of animals, noting issues like poor living conditions and health problems in some pets. While there are glowing reviews about the service and product range, it’s clear that the store has room for improvement, especially in animal care and staff engagement. Overall, if you're in Bendigo and looking for pet supplies, it might be worth a visit, but a bit of caution and due diligence wouldn't go amiss.
Last Updated: 17/08/2025
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Business ID: 9964
Ellie Peters
First Review
I have purchased quite a few rats from here, the first rat I had from here was a wonderful rat, the next two rats got were in with boys and girls and were both pregnant with litters. The staff also came off as rude and uninterested when I talked to them. They handled the rats with a roughness and aggressiveness by the tail (which is unhealthy for a rat by the way) and chucked them into the box I was supposed to take them home in. Other then that though, the items and food are really good quality, but still a one star because I am more concerned about the animals then the items.
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Zac
First Review
Geckos are cute
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Rehab Doc
Excellent people. Very helpful.
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Linda Nielson
Great helpful knowledgeable staff. Beautiful healthy stock.
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Kat Reid
Always willing to help, definitely know what they are talking about.
We love buying our pet rats from them
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Bobby Karevski
This boutique pet store will pursue, up sell and mislead you.
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Rebecca Ford
excellent service and great customer service
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c0ke b4bies
I’ve bought from fish and feathers a couple of times and the in store experience wasn’t terrible but it wasn’t great either. Staff seem disinterested and come off as a bit rude.
I purchased two rats and both of which had upper respiratory infections which I later realised. It was also quite unsettling to see how the staff handled the animals. Very rough and clearly stressed the animals out.
I also know someone who has purchased fish from fish n feathers with worms, unknowingly at the time.
Living conditions of the animals are not great. Crowded, unclean small enclosures and cages that do not accomodate the animals basic needs. The animals are obviously not receiving adequate care.
Staff need to be better informed about the animals and how to take care of them. However, if you are seeking to buy an animal from any pet shop it is also your responsibility.
But it is fish n feathers responsibility to sell you an animal that is healthy, well looked after and has been kept in acceptable conditions.
I don’t like to say this about a small pet shop but fish n feathers you need to do better.
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Margaret Vedder
Professional and helpful staff
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Linda Fothergill
Very helpful service and great prices
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