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Reviews (69)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Birds ‘R’ Us has been a popular spot for many customers over the years, garnering praise for its friendly staff, extensive variety of bird breeds, and the convenience of being open seven days a week. The owner is applauded for their passion and knowledge about animals, with some customers even considering them as the go-to store for their pet needs. Despite some criticisms about the shop’s clutter and some concerns over animal conditions, many find the store endearing and appreciate the unique and varied stock it carries. Amy, one of the staff, has been particularly noted for her kindness and the friendly nature of her hand-raised birds. Moreover, Birds ‘R’ Us has been commended for its great service, polite workers, and the unique appeal of its diverse offerings.
Last Updated: 21/10/2023
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Business ID: 10137
Adam Wright
Friendly staff. Prices on feed aren’t bargains. Cheaper to visit a farm stockist for chicken feed. Changing variety of birds but haven’t been there to see any ill-treated animals. Being open 7 days a week, convenient to sometimes visit to find things not available at competing suppliers or when other suppliers aren’t open on Sunday’s or public holidays.
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Kat Reid
Not to bad, I thought it was untidy and a lot of birds in small spaces
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M Johnson
Absolutely horrendous conditions I am shocked this place is still open. Awful awful awful
Helpful ReviewSick unhappy injured birds and disgusting conditions.
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Margaret Trist
Gosh I love going here
They have all the chicken feed I need.
They have lots of variety and are the most friendliest ladies ever.
Happy Shopper
Helpful ReviewCheeky Little Chicks
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Judith Brennan
Very cluttered shop, so difficult to move around and hard to get info on what you need.
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Sarah-Jane Gill
Plenty of stock.
Helpful ReviewFelt sorry for a lot of the birds.
I wanted to take them all home.
Outdated fixtures & pricey.
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Yonie Tiljak
Love this pet shop, the owner is passionate about the animals and very knowledgeable. This is a must stop shop when we visit Bendigo.
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Lora M
Birds are kept in absolutely filthy conditions !!! Disgusting & should be reported. Felt so sorry for the birds & some looked unwell & one parrot was holding his foot up, probably injured.
Helpful ReviewOwners should be SHOT !!!
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Grant Griffin
I’ve been a customer there few a long time and I’m sure I know the staff there well
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Inka Ferkova
Great people and no hold. good store
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Nick Chamberlin
great service.nice. very.polite.workers …………will be.bying.from.them a.lot in the.future
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jade robinson
Absolutely beautiful birds! So many different breeds!!
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SydnieGK
Friendly staff, well priced
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Damien Conquit
Love the place an got my cocky and parrot an other pets from their an John an staff are great
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Dorothy Reddick
Very helpful
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Stacey Sanders
Love all the animals there
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Madeleine Hatchard
Amy is so wonderful, kind and helpful. Her hand raises birds are so friendly. Highlyrecommend
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Stelle G
Love shopping here. The owner is lovely and knowledgeable.
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Irene Mee
Dead fish in fish tanks. Limited supply of tropical fish. Poor quality tropical plants and fish. Very expensive.
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Gary Musselwhite
An amazing selection of birds, cages, other pets and supplies
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annette sharp
Lovely people
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Dorothy Brady
The staff are very friendly, the place has a nice atmosphere, i also get to pat all the baby birds they have for sale. one of my favorite places.
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Sew Dragonfly
I love this store! Always warmly greeted and happy to chat. We have small poultry, but adore playing with the lovely parrots in store 💞
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Aussie Tradie
Love all the noisy birds..
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Litchi Herbs
Crammed with animals with terrible living conditions. Extremely warm inside and minimal water and no con from the birds or workers that make the workers work without a air con to keep cool they want the birds and workers to get overheated that is so wrong and also display dead fish and birds outside it so disgusting. If they was a dead animail do not display it outside it unecessary why would you do that. The staff and so rude and do not show respect at all they are just useless. Also it is so messy all the time it should be clean at all times not when they fell like cleaning it. I personality think it should close down
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Alex Hudson
Crammed with animals with terrible living conditions. Extremely warm inside and minimal water. The female at the counter completely snubbed us over another customer and refused to answer our questions regarding an animal.
I will not be returning.
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Allen Leslie
A good variety of birds to purchase
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Malcolm Mcandrew
They are good pet shop
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Ro Enever
Always super helpful and friendly. Amy is awesome.
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ROB DOOLEY
Great shop with lots of stock…
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Tanya
Always buy my fish here, always get great service by their friendly staff. Would highly recommend going here for your bird and fish needs.
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Julie Garthe
Great service and selection of birds and accessories.
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Dean Robertson
A little expensive
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CONCRETE PRO
The two go place for great deals and beautiful birds
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Ricky Whitfort
Great shop friendly staff.
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Tanya Kelly
Always buy my fish here, always get great service by their friendly staff. Would highly recommend going here for your bird and fish needs.
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Peter Gray
They have everything you need to keep your birds or chooks happy. They even have chooks for sale time to time . Friendly people who are eager to help you
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Kym Andersen
Love Amy and the friendly service she provides
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Gemma Lucas-Laws
Large selection of live birds, who all seem healthy and well looked after. Shop assistant was actively playing with the birds while I was there. Prices seem standard however I felt there could have been a better selection for toys, food and accessories.
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Jon
A little dirty, but some beuatiful birds on offer, reasonably priced, when compared to other pet stores.
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Chris Hibbins
Staff were very helpful and knowledgable
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Verna Diss
Always buy breeding stock here great birds & good service
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Chris Mcdonald
A great range of pets and accessories and food supplies.
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Jay Bingham
Awesome people and products
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Richard Fraser
Awesome customer service from Amee as always
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David Mccahon
Super place ..clean , tidy, friendly and great products
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Rosemary
Convenient location and friendly staff
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joseph short
Friendly sirvice, could be cleaner.
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Maria Walker
Bought some goldfish and a couple of other items
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Jessica Krause-Key
Staff are always lovely. Cages are a little crowded but always clean and have plenty of food and water. Great selection of birds. Hand train the birds that are trained themselves. Great prices.
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Lisa Browney
Love this pet shop
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Ashleigh Brae Diss
Terrific
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Rhys Finch
Great place. Heaps of stuff. And excellent staff.
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Maree Finch
Friendly service. Prices are reasonable.
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Nicole Elso
Birds are sociable, expecially parrots. They are kept in small cages.These bird have filtered sunlight and kept indoors. Not a natural environment for such beautiful animals. Looks like a bird farming organizations.
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Brendan Key
Love this place, always friendly and helpful. Picked up cage and accessories today for my conjure and he is stoked!!
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Tess Akkermans
Not a very appealing store.
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Amanda Holland
Huge range of different types of birds. Very noisy lol
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Detective Everyone
Terrible conditions for birds All birds overcrowded, distressed and in poor condition. Boycott this business
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kwong yan Chin
Good
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Debbie Bonanno
Friendly, knowledgeable staff. Healthy birds and reptiles. Worth talking too if you are after help with a new pet
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Madison Crystal
Poor conditions, especially for the small mammals, i would not shop here again. I am deeply disturbed with bird sitting in their own filth with no perches and not seperating genders with rats, guinea pigs etc. And the mite infestations eating away the rats tails. Very sad.
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Shan B
Went to buy a tamed bird.. not tamed at all!!
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Nigel Stevenson
Successful visit thanks
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Quinn “Chasing” Edgeworth
Good pet shop
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Brian Bush
Large range of birds to choose from seed at good prices sometimes a little short staffed but after sales service is excellent if you are unsure of what a bird can eat and how to care for them properly they are always happy to talk you through it
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Eleesha Colville
Good place to get birds, fish and supplies
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Diane Tate
Amazing – clean – friendly staff
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belinda Roulston
Great service, and friendly.
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