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Bendigo Animal Hospital Contact Information and Customer Reviews
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Natalie Stewart
Every month I call to collect my medication for my cat. This month I was told supply issues we can give you a script. I went to pick up the script to be told it was going to be $15 I asked why (I had no appointment, It’s only a peice of paper? So other then the paper and ink this could not have cost more than 50cents) they said it’s to cover their costs. What costs?? I have to drive to a different place to get medicine from a chemist where it is more expensive. I told her I’m not paying 15$ for paper.
As I was holding my 8 month old baby she then proceeded to tell me she felt threatened and walked away. I didn’t raise my voice, I was asking questions. Fair questions if you can’t answer them then maybe have some else work the front area and STOP CHARGING CLIENTS MONEY FOR A SCRIPT PRINT OUT. why are you trying to pull as much money out of us as you can
I did get my medication from then they did have it in stock. So I paid for the medication not the script
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Laura M
I’ve been bringing my dog Poppy to BAH for about three years and have always had excellent experiences with all of the staff. I was grateful today that vet Maddy took the extra time to gain Poppy’s trust when she was (uncharacteristically) really anxious before her vaccinations and heart check. It would have been easy to hold her still for a second but it was beautiful to see her care so much to make it a positive experience for my girl.
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Mel Beasley
Monica is really rude. So is Jamie Tuohey.
Helpful ReviewWouldn’t recommend them at all.
Staff lie to make themselves feel better.
I would never trust this practice to see or treat any animal.
Save your pet and yourself, go somewhere else
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alyse starr
Always know my dogs are in the best care here. Very professional team who go above and beyond to help.
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Tayla Jane
I am blown away by the time and care put into a phone call I made with queries about getting my dog referred to a surgeon. Jamie spent the time to talk me through what we could do and which vet might be most suited to seeing my dog for an initial consult. Jamie was patient, and went above and beyond to help me when I wasn’t sure where to start with the process. I have never had such great service from a veterinary clinic. Thank you, Jamie!
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Ian g
Thankyou to the Doctors and staff for their medical care for Nipper over the few weeks. Sadly dogs turn homes into houses when they depart
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Sam Whillance
Been going here for a while. They’ve been really good, everyone is very nice, however we were charged $522 for the removal of a grass seed from our dogs nose under anesthesia, and they couldn’t even find the grass seed or anything else! McIvor road vet quoted us $250-$300 for the exact same procedure on the same dog. Not sure why the cost difference is so massive.
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Cindy GROWCOTT
Dr Max is THE most caring, compassionate, patient and skilled vet I have ever known. We recently had our old staffy euthanised at BAH – Dr Max made the most difficult day ever a little easier on us. From the first time we took our dogs there they have been very happy to visit. If you are looking for a highly skilled, caring vet practice, look no further than BAH. I’m very fussy with who I have look after my dogs, and have nothing but praise for this practice.
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Lia Tomasino-Wollburg
I had one of the vets out to my pony, looked him over gave a couple of injections and then told me l would be better off putting him down. He really didn’t know what the problem was. I asked if it was a bit of colic to which he replied oh it could be but you will have more problems so you should put him down. I will be back in the morning to check him out and see what your decision is. After he left l treated him myself with some warm beer and he was back to his old self with in the hour. Sometimes the old school ways are better and cheaper for that matter…
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Sandy Joffe
Big thank you to the kind and staff who took care of my dog after she ate rat poison. I could not have hoped for better service for my dog, nor friendlier support for me. Falcor is doing fine 👍😊
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Elaine Williams
I rang at 9am today Sunday , had my extremely sick dog in the car and was told there were booked out. It’s supposed to be an emergency service from 9-11am. They tried to give me phone numbers two of which didn’t exists and the third rang out. They won’t do a home visit either unless you are a customer of the clinic.
Helpful ReviewLuckily I was treated with kindness and compassion at McIvor Rd Vet and unfortunately had to have my little dog Euthanised as he was so ill. Shame on you BAH.
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Paul
Very professional team ! We have a very good experience. Our dog got sick, first we take it to another vet, they let us down. That afternoon our dog got very sick and in my panic I drive my dog to the Bendigo animal hospital . They so kind they accepted me without an appointment ! Next morning they operated on her, all went good. Thank you for the caring team and special thanks to Fiona loving Ruby ? Bendigo animal hospital highly recommended.
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Snezana agatonovic-kustrin
It was a bad decision to see them. Hungry for money, do not really care about the health of your baby. After a surgery my baby was sent home with a poo attached to her tail. They told us that all went well, but Magic is not with us any more after two months of struggle.
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Max Seegers
Max and the team are great with our pets
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Helen Barton
Thank you to everyone – your support for my pets over the years has never failed – beautiful caring service again last week. Can’t fault any of the team. Thank you 🙏
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Paul Kishazi
Very professional team ! We have a very good experience. Our dog got sick, first we take it to another vet, they let us down. That afternoon our dog got very sick and in my panic I drive my dog to the Bendigo animal hospital . They so kind they accepted me without an appointment ! Next morning they operated on her, all whent good. Thank you for the caring team and special thanks to Fiona loving Ruby ❤ Bendigo animal hospital highly recommended.
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Deb Tranter
A very caring wonderful team. I cannot express how caring and wonderful these people were when it came to the end of our dogs life. From start of cancer to her last breath they were always helpful and compassionate.
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Elaine Price
A Big Thank you to the Team at Bendigo Animal Hospital, I have seen Max and Claire and I’ve deftinately made the right choice choosing you guys to treat my furry friend. First thing this morning I was concerned about my dog and the lovely receptionist helped me from start to finish, she explained everything so well and calmed me knowing I was in the right hands and helped me with an appointment on the day.
Helpful ReviewEvery staff member is so lovely and kind, always smiling when they walk past in the clinic or in reception, can’t speak any highly of this place! Thank you again to Claire who helped my little dog today.
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Anje Hafkamp
I have brought my cat here for about 5 years and dog for 2.
Every single member of staff we dealt with are professional, genuinely caring and kind. My cat has anxiety and they always help her calm down with their gentle demeanor whilst being cheery and engaging my dog. I trust them so much that although I recently moved, I contacted them to see if they recommend any veterinary clinics in the town I moved too.
Sad to leave them as my fur babies became comfortable with them and I now need to find another clinic where the staff are just as knowledgeable and truly care for their patients (they have set a high standard).
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Kristy Webster
I have been using BAH for many years now.
Monday my 2 dogs were play fighting and the little ones eye popped out of its socket. I phoned the clinic straight away and they said to bring her in. I was seen to very quickly. They attempted to put the eye back in with some lubrication however was unsuccessful. I was advised she would need to go under. They explained options and costing to me right then and there. They were caring and very considerate of my dog and also me.
i asked them to do what they would do if it was their pet. Claire was brilliant. She called when she said she would, she updated me and no question i asked was a silly one. She asked if i would like to come and see my dog Charlotte (as she had to stay over night) and i was also to bring our other dog who was at home fretting. I spoke with Clare the next morning where she provided me with an update on how she was through the night and the plan moving forward. Upon picking up Charlotte, Clare explained the medication to me and what to do/look out for and booked us in for another checkup. I couldn’t be happier with the service.
I see a few people complaining about not having their pet treated because they dont have the funds – i think you should investigate the many vets around town that do offer payment plans PRIOR to your pet getting sick and then you will know exactly where to go in future. It is a business and lively hood after all.
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Tam Kite
Saw us at short notice to fit in our Frenchie who got very sick on our trip to Bendigo. Excellent service and attention to detail, such as organising for copies of blood work to be sent to our regular vet in Melbourne. Fiona, our vet, followed up with a phone call to update us on results and provided comprehensive info about his condition. Very thankfull!!
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Business ID: 12906
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