Bendigo Animal Hospital is featured on The Pet Community as a trusted provider of vet services.
Bendigo Animal Hospital Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
At Bendigo Animal Hospital, patrons share a mix of experiences, painting a picture of a well-loved and professional veterinary clinic. Many pet owners have praised the hospital for their compassionate and expert care for their pets, with staff going above and beyond to ensure a positive experience. They appreciate the exceptional service from the team members, specifically stating their satisfaction with vets like Maddy, Jamie, Max, and Claire who took the time to build trusting relationships with their pets. Even amid some negative experiences, the majority highlight the hospital's dedication to providing high-quality care and their willingness to accommodate emergency cases. The team's patient-centric approach and their kindness during difficult times, such as the end of a pet's life, have also been lauded. Whether it's regular check-ups, surgeries, or emergency treatments, Bendigo Animal Hospital continues to be highly recommended by many. However, some clients have raised concerns over the cost of treatments, advising future customers to investigate payment plans for unforeseen pet illnesses.
Last Updated: 23/10/2023
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Business ID: 12906
Natalie Stewart
Every month I call to collect my medication for my cat. This month I was told supply issues we can give you a script. I went to pick up the script to be told it was going to be $15 I asked why (I had no appointment, It’s only a peice of paper? So other then the paper and ink this could not have cost more than 50cents) they said it’s to cover their costs. What costs?? I have to drive to a different place to get medicine from a chemist where it is more expensive. I told her I’m not paying 15$ for paper.
As I was holding my 8 month old baby she then proceeded to tell me she felt threatened and walked away. I didn’t raise my voice, I was asking questions. Fair questions if you can’t answer them then maybe have some else work the front area and STOP CHARGING CLIENTS MONEY FOR A SCRIPT PRINT OUT. why are you trying to pull as much money out of us as you can
I did get my medication from then they did have it in stock. So I paid for the medication not the script
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Laura M
I’ve been bringing my dog Poppy to BAH for about three years and have always had excellent experiences with all of the staff. I was grateful today that vet Maddy took the extra time to gain Poppy’s trust when she was (uncharacteristically) really anxious before her vaccinations and heart check. It would have been easy to hold her still for a second but it was beautiful to see her care so much to make it a positive experience for my girl.
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Mel Beasley
Monica is really rude. So is Jamie Tuohey.
Wouldn’t recommend them at all.
Staff lie to make themselves feel better.
I would never trust this practice to see or treat any animal.
Save your pet and yourself, go somewhere else
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alyse starr
Always know my dogs are in the best care here. Very professional team who go above and beyond to help.
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Tayla Jane
I am blown away by the time and care put into a phone call I made with queries about getting my dog referred to a surgeon. Jamie spent the time to talk me through what we could do and which vet might be most suited to seeing my dog for an initial consult. Jamie was patient, and went above and beyond to help me when I wasn’t sure where to start with the process. I have never had such great service from a veterinary clinic. Thank you, Jamie!
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Ian g
Thankyou to the Doctors and staff for their medical care for Nipper over the few weeks. Sadly dogs turn homes into houses when they depart
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Sam Whillance
Been going here for a while. They’ve been really good, everyone is very nice, however we were charged $522 for the removal of a grass seed from our dogs nose under anesthesia, and they couldn’t even find the grass seed or anything else! McIvor road vet quoted us $250-$300 for the exact same procedure on the same dog. Not sure why the cost difference is so massive.
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Cindy GROWCOTT
Dr Max is THE most caring, compassionate, patient and skilled vet I have ever known. We recently had our old staffy euthanised at BAH – Dr Max made the most difficult day ever a little easier on us. From the first time we took our dogs there they have been very happy to visit. If you are looking for a highly skilled, caring vet practice, look no further than BAH. I’m very fussy with who I have look after my dogs, and have nothing but praise for this practice.
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Lia Tomasino-Wollburg
I had one of the vets out to my pony, looked him over gave a couple of injections and then told me l would be better off putting him down. He really didn’t know what the problem was. I asked if it was a bit of colic to which he replied oh it could be but you will have more problems so you should put him down. I will be back in the morning to check him out and see what your decision is. After he left l treated him myself with some warm beer and he was back to his old self with in the hour. Sometimes the old school ways are better and cheaper for that matter…
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Sandy Joffe
Big thank you to the kind and staff who took care of my dog after she ate rat poison. I could not have hoped for better service for my dog, nor friendlier support for me. Falcor is doing fine 👍😊
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